Sales Hub Enterprise
HubSpotExternal reviews
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Intuitive, easy to use CRM
What do you like best about the product?
I find the HubSpot workflows to be the most beneficial feature of the CRM. HubSpot makes building email drip campaigns or nurtures easy with drag and drop functionality. The ability to tailor workflows to fit a variety of personas and circumstances enables sophisticated marketing campaigns with zero skill necessary.
What do you dislike about the product?
Salesforce integration is not always perfect, and without our full-time HubSpot administrator, managing HubSpot would be a mess at a certain point. I also find some of the templates for emails limiting. Other than that, however, there is not much to complain about.
What problems is the product solving and how is that benefiting you?
We are solving a lot of our email marketing automation issues with HubSpot. Its ease of use across functional teams enables our team to easily onboard users and to explain concepts. HubSpot also has the added benefit of a great training and product education program, emphasizing inbound marketing while also teaching valuable functionality. WE are also effectively managing our contact lists for large email sends with HubSpot.
It helped me change my career
What do you like best about the product?
I liked that most of the instructor were well trained and some are even professors at Harvard. Its like a free Harvard class. Very cool.
What do you dislike about the product?
While using the CRM, it would be nice to be able to pause a sequence for a holiday weekend. It would also be great if the next task wouldn't pop up until the previous task is complete. It gets crazy busy, say for example, over Labor Day weekend. I come back to work with over 100 tasks because it didn't pause on Monday.
What problems is the product solving and how is that benefiting you?
I have a new career in sales because of this.
Recommendations to others considering the product:
Take the free classes.
Truly a working partner with ease
What do you like best about the product?
Hubspot is easy to use, alluring and valuable for different degrees of aptitude with a refreshing component that updates each month and furnish us with progressively helpful and useful capacities. It causes me to keep all the customer subtleties, call logs and archives in a single safe spot. Aside from this it can coordinate with the Gmail and office 365. Hubspot shows theory, advertising and business as a key piece of achievement for various organizations. Interface of this product is likewise very simple to work with every way under the sun. Most significant star of this product is that it mixes effectively with all my continuous deals forms.
What do you dislike about the product?
It needs CRM that empowers to add products email address to a solitary contact record to stay in contact and the subsequent one is that does not help in consolidating various organizations since it has no apparatus to join the data of contacts of various association.
What problems is the product solving and how is that benefiting you?
It is one of the great CRM tools. HubSpot CRM gives a stage to various business organizations to approach CRM that is more sprinkle and simple so as to do fundamental undertaking as contrast with their current CRM to their fullest potential that are progressively perplexing and confounding. Likewise, It is accessible with ease for organizations having moderate spending plan and as per the size of the organization. It is completely excellent tool.
Recommendations to others considering the product:
I have seen that because of its easy to use nature it is very incessant being used that is deficient with regards to its exemplification as far as attention and furthermore as far as use however there is a gigantic hop in its evaluating when a client needs to update it to get some extra highlights and supports.
Lightweight, perfect CRM for our needs
What do you like best about the product?
I love how easy and lightweight it is, and how easy it is to onramp!
What do you dislike about the product?
Sometimes there are things I'm used to in Salesforce that don't appear, but I always find another way to take care of it.
What problems is the product solving and how is that benefiting you?
We are able to understand the status of all deals and contacts. HubSpot lets us do this no problem.
Recommendations to others considering the product:
Watch out for number of contacts, it costs extra. Otherwise, great support and we love them.
Easy to manage clients, prospects, and deals
What do you like best about the product?
We really like HubSpot's CRM and use it throughout our team. It is easy for new employees to understand the process, especially compared to other softwares like SalesForce.
What do you dislike about the product?
People have mixed feelings about the new format (the trifold screen with contact info on left, details in middle, and company/deal info on the right) but I like it now that I've acclimated.
Being able to override HubSpot's default lead status would also be helpful. We have a different timeline since we're a B2B service, so we had to create our own.
Being able to override HubSpot's default lead status would also be helpful. We have a different timeline since we're a B2B service, so we had to create our own.
What problems is the product solving and how is that benefiting you?
It is easy for all teams to coordinate with the CRM. Leaving notes keeps everyone on the same page!
Recommendations to others considering the product:
Really helpful, but sit down with your team to discuss how to implement and set standards. Make sure everyone is on the same page on what details to add for each new contact.
Brought our sales and marketing together
What do you like best about the product?
The best part is being able to have all the information we need for marketing, sales, and customer management under one platform which was relatively simple to implement and onboard.
What do you dislike about the product?
No major complaints. Configuration is hands on, not necessarily an off the shelf solution if you're process is really unique.
What problems is the product solving and how is that benefiting you?
We transitioned from Salesforce to Hubspot and it really made our lives simpler. Before we had to do a lot of manual passing of data between sales team and marketing. When our annual renewal for Salesforce came up we were happy to switch. Plus much better customer service.
Work the Workflow
What do you like best about the product?
I love that I can create automated engagement with potential clients. I can create rules that will cater content to right client at the right time.
What do you dislike about the product?
We hit a snag with users unsubscribing and being unable to resubscribe them manually.
What problems is the product solving and how is that benefiting you?
I love being able to track my “buyer journey”. Knowing what content and offers appeal to my audience and which don’t help me to save time and money and to cater my content to their tastes and values.
Useful and Worth it
What do you like best about the product?
I really liked the learning opportunities and the videos
What do you dislike about the product?
There was a lot to look at, I had to find what worked for my business. Is there a way that I could find certain videos based on my profession?
What problems is the product solving and how is that benefiting you?
I am more prepared to help my clients and keep track of their pipeline status
Recommendations to others considering the product:
Dive right in. You're gonna love it!
One of the best CRM that i have used
What do you like best about the product?
Most of the features are free and the user interface is so friendly. I definitely recommend Hubspot to all my colleagues. The best part is the email marketing.
What do you dislike about the product?
The subscription fees is so high which is only suitable for large organisation but not for a start up
What problems is the product solving and how is that benefiting you?
Client tracking and email marketing, Clients data management and much more
Recommendations to others considering the product:
Highly useful and very easy to use interface
CRM thst fulfill your almost requirements
What do you like best about the product?
If you are a start up company u wanna manage your clients and you can't spend money then this solution is best aa its free. You can use for sales and manage ur leads, ur schedules.
What do you dislike about the product?
There is Nothing to be dislike. The software making is like you will love it. I am seeing this software since 2013-14 but never got chance tonuse it well.
What problems is the product solving and how is that benefiting you?
before i was managing client data on excel sheets but now its easy to manage hubspot.
Recommendations to others considering the product:
Cost effective and easy to use and its free. Helpful for those who wanna manage their leads easy and with low cost.
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