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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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5-star reviews ( Show all reviews )

    Alejandra T.

The easiest CRM for your sales team

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
I love that the platform may look a little bit overwhelming at first, but it's actually really intuitive and as you along with the everyday use you get to experience multiple benefits from every tool to make your processes faster and easier. But of course, there's nothing like the automation, that is the main reason I love to use it, because now I can automate almost everything and have full control of operations without sacrificing precious time where I can manage and take care of other activities of the department and the people I work with as clients.
What do you dislike about the product?
It's not a dislike per se, but of course I would ove to have all the tools available without having to have pro or enterprise versions, but I get it, it's the product.
What problems is the product solving and how is that benefiting you?
The main benefit it's fully understanding the information about a contact, that can give the sales rep a huge step forward in knowing who are they talking to in order for a successful communication. The main problems we are solving is creating our own properties so that we can filter and analyze each section of our whole data base and fully grasp the development of our marketing strategies.
Recommendations to others considering the product:
The best advice I can give is to take for a spin, try the free version as a small test and soon you'll love it and will be exciting about getting a more complete version and explore all the possibilities!


    Francesco P.

Easily manage EVERY single contact

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
IT'S FREE! There are different pricing plan (starter/professional/enterprise) of hubspot platform. All of them include FREE HUBSPOT CRM.
What do you dislike about the product?
I've been using it for 3 years and still can not find anything really bad.
What problems is the product solving and how is that benefiting you?
With HS CRM we can manage every single contact from the beginning (marketing) to the end (sales and services, and marketing). We can see what people view and download on our website, gathering this way a lot of useful information for sales and services.

For italian companis, I suggest to have a look at this italian partner: https://www.extrasys.it/it/magnet/hubspot
Recommendations to others considering the product:
IT'S FREE!
This is the magic :)
I 100€ assure that you can not find anything else at this price. There are sooo many interesting and useful features for marketing, sales and services (not only CRM).


    Guy M.

HubSpot changed the way I look at Email!

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot Templates are my new Go-To. I need to get out many technical emails to a wide variety of people seeking specific information. Templates helps me build a large base of specific emails, to ensure that my clientele get all the right info, at a very fast pace.
What do you dislike about the product?
I haven't yet set aside them time to learn the deeper functionality of HubSpot, but I've heard good things.
What problems is the product solving and how is that benefiting you?
Cleaning up duplicates and old contacts is now an easy process. Templates is something that all email software should have had for years. Thanks HubSpot for changing the way I email!
Recommendations to others considering the product:
Jump in - the water's warm!


    Anne S.

Easy-to-Use and Scalable

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
Online chat with a support person! Whenever I have a quick question I love that I can jump into a chat window and get and answer easily and quickly with very little to no effort on my part. Support will even set-up a report sample or workflow so I can see all the steps.
What do you dislike about the product?
My one wish would be the ability to partition the database and not use teams. Such as, I have a Partner Team, an Enterprise Team, a Biz Dev Team. Be great if it was easy to partition the different groups.
What problems is the product solving and how is that benefiting you?
Tracking sales interactions! Having all the pipeline in HubSpot and being able to see everything at a glance. HubSpot is our record of truth.
Recommendations to others considering the product:
As an SMB do not need to spend money on SFDC as HubSpot will do everything you need.


    Wireless

BDR uses HubSpot CRM

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
it is fast and convenient to e-mail prospects and answer the same questions with a template. It saves a lot of time in order to use your time more efficient.
What do you dislike about the product?
Using Hubspot CRM on a mobile phone. When I was on vacation and only had my phone with me, I was not able to use a template on my phone to respond to a prospect.
What problems is the product solving and how is that benefiting you?
time, convenient, efficient


    Andres C.

Best CRM for startups

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
I like how it organizes your deals and followups and get notified when to contact your potential clients again. Also they have very useful tips to improve your strategy.
What do you dislike about the product?
If you want to call all your leads you have to open them one by one and add the call log manually. If HubSpot could integrate a mass calling software then forget about every other CRM!!
What problems is the product solving and how is that benefiting you?
Lead management obviously, organization with remote team members and log everything you do.
Recommendations to others considering the product:
Pay the premium


    Information Technology and Services

Stay easily organized, even as quantity of leads and deals grow

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
keeping track of leads and actions, staying organized with notes/calls and being able to connect companies to larger affiliate/parent organizations. pipeline analysis and ability to see overall activities every week. Easy search to find what I'm looking for - some issues with this feature as listed below.
What do you dislike about the product?
it takes up a lot of RAM, slows my computer down and lags if too many windows are open.
deal stage progression does not track properly on the dashboard (i.e. if I skip a stage it does not track) - I also cannot track deals lost vs. deals won. search results do not always show exact match to what I typed (ex. typed full company name, instead a lead name pops up with some similar letters, I have to scroll down to get to the company) Cannot search for phone numbers, sometimes I get a call on my mobile that looks familiar, I try to search for it in Hubspot but it will not show up.
What problems is the product solving and how is that benefiting you?
Simply, staying organized so I can easily track and recall leads, conversations, etc. I'm able to track all stages of the deal and sales cycle, able to identify who has been contact and about what, so I know how to position my sale pitch for next time.
Recommendations to others considering the product:
It is a great value for money, extremely intuitive and will help you stay on top of your sales pipeline and lead gen. Great automation tools and integration features with other sales tools


    Computer Software

Hubspot is right-sized for business

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot CRM is FREE, easy to setup and now includes FREE email marketing!
What do you dislike about the product?
The reporting features are very simple and not very useful. But most don't need reporting for CRM purposes. It's gets more important when you get into doing inbound marketing. For that, you'll probably upgrade to a paid version of Hubspot anyway.
What problems is the product solving and how is that benefiting you?
Between emails, phone calls, and general notes it is difficult to keep the stream of communication with a customer in one place. Hubspot has plugins for Outlook and GMail, so all of your e-mail is tracked in one newsfeed. Also included in that newsfeed are your notes, and if you use the Phone App, you can log calls.
Recommendations to others considering the product:
Hubspot is never the wrong answer. It's free so trying it out only costs your time. Other popular CRM's feel oversized for what most businesses need to do. If you are like me, you will use HubSpot and want to upgrade to some of the paid versions because the value is there!


    Freya B.

HubSpot has helped me manage my small business and increase sales.

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot has given me the ability to keep track of all enquiries, close more deals and elevate my customer service. Without Hubspot I would be losing out on so many unfollowed up enquiries. The automation makes managing my many customers easily and I am looking forward to getting even more out of Hubspot in the future.
What do you dislike about the product?
The only thing I struggle with is the complexity of creating the automation and workflows. Luckily the support is there that I need and I am sure it is something that I will get the hang of the more I use it in the future.
What problems is the product solving and how is that benefiting you?
Hubspot helps me to tie up loose ends. Follow up customers that may have forgotten and also enables me to forecast what is incoming for the month.


    Rob T.

Hubspot turns you into an uber sales professional!

  • August 25, 2019
  • Review provided by G2

What do you like best about the product?
What I really like about Hubspot is the intuitive layout of its functions that allows me to do my work in sales seamlessly and it presents information in an easy, uncluttered layout. It also integrates effectively with third party sales tools such as Sales Navigator which extends its functionality into the realm of uber sales prospecting.
What do you dislike about the product?
I would love to see sales analytics tools and reporting embedded in this application. This would be helpful in analyzing improvement areas.
What problems is the product solving and how is that benefiting you?
I am using this system to effectively and efficiently manage my daily sales activities like leads and pipeline management.