Sales Hub Enterprise
HubSpotExternal reviews
10,018 reviews
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Fast, intuitive, efficient
What do you like best about the product?
What I like most of this CRM compared to others is how intuitive it is to use. I did not receive any training and within minutes I was up and running. Also, I really like the sequence feature and the way everything is displayed. The personalisation of the dashboard is also an excellent feature, allowing you to see only what is relevant to you.
What do you dislike about the product?
I would like to be able to apply two filters at a time on a list. Otherwise, there is not much I dislike from Hubspot. There are a lot of options and features and I couldn't think of another one to add better value to it than the one previously mentioned. I also wish that the modification of the elements of a list would save, but it seems to always go back to what the administrator set.
What problems is the product solving and how is that benefiting you?
Keeping up with my list, sending email, creating sequences in an efficient way, all whilst having access to information from the whole sales team.
Recommendations to others considering the product:
Hubspot is fast and efficient. It answers all the needs you might have when it comes to a CRM, even with a basic subscription. If you are looking for an easy to use, user friendly, fast, complete CRM that is up to date with today's technology, Hubspot is the right one for you. Also, I really appreciate all the literature about marketing, telemarketing, prospecting and so on; they are very insightful and have greatly helped me in my day to day job.
My experience with Hubspot
What do you like best about the product?
I love the ability to track and follow up with my contacts and being able to customize almost everything.
What do you dislike about the product?
I wish the QUEUE allowed me to log a call without changing the name of my task/creating a new one
What problems is the product solving and how is that benefiting you?
The daily hustle of contacting as many people as I can with the QUEUES
Hubspot - Deals Function Review
What do you like best about the product?
The best thing about the deals section of hubspot is that it is very easy to use. The various pipelines make it very easy to track orders, client relationships and client growth. This combined with the other real time statistical analysis enable evaluation of projections.
What do you dislike about the product?
The biggest drawback of Hubspot is that there is no inbound call function. Just like you can call out from any number through hubspot it would be good if individual employees could receive calls in the same manner, For a small organisation this would be really helpful and ensure clients are directed to the correct people within the business.
What problems is the product solving and how is that benefiting you?
The biggest problem before hubspot was organisation. Too many deals and clients were lost through poor organisation. Hubspot has given a means to store all contact, company, deal and financial information. The benefits are enormous just looking at the customers that would have perhaps fallen off of the radar had hubspot not been in place.
Recommendations to others considering the product:
Really recommend hubspot - as it is really easy to use and it allows you to keep on top of everything.
Very User Friendly and certainly one of the best CRM's in the current market.
What do you like best about the product?
Very User Friendly and easy to get a hang of it. The features available here on HubSpot makes my Marketing and Sales Campaign very efficient to run and achieve the goals in minimum effort. The template feature is a must use for all out there who are looking to start their email campaigns, it's very easy to set up and allows me the flexibility of having pre-set emails ready to send. All in all, in my opinion HubSpot is one of the best CRM's currently.
What do you dislike about the product?
The only thing that I dislike is that sometimes the platform takes a bit more time to run i.e gets slow a bit.
What problems is the product solving and how is that benefiting you?
I use HubSpot for all my Marketing and Sales Campaign. It has helped me improve my goals target as it's very easy to track all activity of prospect's. HubSpot has helped me run my campaigns efficiently and get the best results out of it.
The success of Templates
What do you like best about the product?
The best part of the Templates is that it can be saves and used multiple times saving time on actually having to retype each email individually.
What do you dislike about the product?
When you have added new templates and you would like to use the recently used templates it constantly rearranges the order of the templates in Recently used.
What problems is the product solving and how is that benefiting you?
Hubspot is very efficient in its design and with the constant updates i believe that it can only get better in design. Please keep up the good work . You guys and girls are awesome.
Sales Executive
What do you like best about the product?
Super intuitive tool, helps a lot with daily sales work, from creating templates, sequences, reminders.
What do you dislike about the product?
I don't like how email thread looks like when you click on it. I think they should improve that.
What problems is the product solving and how is that benefiting you?
Since we are getting lots of leads, it is really easy to track all the leads and the actions, so you don't lose anything. Also, we can track how we generate those leads from witch websites...
Recommendations to others considering the product:
Hubspot is the Rolls Royce of CRM.
Makes life so much easier
What do you like best about the product?
Sequences have changed things dramatically and allowed us to focus better.
What do you dislike about the product?
Conversations/chat functionality is limited and difficult to manage in a broader team, it needs more ability to set when people are not available at manager level or colleague level as people forget to do this.
What problems is the product solving and how is that benefiting you?
Dashboard are great, simple to produce charts which look good and paint a picture making it much easier than Excel and pivot tables etc... as it does it all for you.
Recommendations to others considering the product:
From my experience, this is fabulous compared to CRMs I've used in the past, very clean, simple to use and reporting tools are fantastic. For me the main downside is not having ability to brand emails in other ways (only one company branding option available) meaning sequences can't be used without faffing around.
Organized, easy to use, intuitive CRM
What do you like best about the product?
I like it's intuitive and I can easily find what I'm looking for, make changes, and collaborate with my team members. I adore the search bar, and I really love using tasks to organize my daily work. I think it's super easy to use, and Customer support is really amazing, they respond very quickly and always try their best to solve the problem. I've only had good experiences with them.
What do you dislike about the product?
I wish there was another way for me and my teammates to communicate something (like an ongoing process with a certain contact) in some other way other than mentioning each other in notes. Like, if we could track what actions have been undertaken in some other form, like a status bar of problem solving etc.
What problems is the product solving and how is that benefiting you?
Organization of contacts, segmentation of contacts according to certain criteria. I've realized I can do a lot of my tasks automatically, in bulk and therefore reach more people with less effort, which is absolutely helpful when you work in sales.
Recommendations to others considering the product:
Take it, you won't regret it!
Customizable, Convenient and Easy to USe
What do you like best about the product?
Hubspot allows you to customize your requirements based on your individual program's requirements. The fact that the CRM can be linked to your email, website inquiries and documents makes it easy to track your leads and communication threads with them. It makes team work more productive because you are able to easily share updates with the leads. The use of the chat bot has made our sales pipeline significantly larger.
What do you dislike about the product?
Like any other software it is challenging to get your team to change. Without the full use and support of the team the use of reports are not very useful. I haven't experienced anything I dislike in particular but it is simply more of the struggles getting the whole team on board and the setting up the software to be customized for your specific company/ industry.
What problems is the product solving and how is that benefiting you?
The Chatbot has been an avenue for us to have faster responses to inquiries and leads. It has allowed us to maximize our online presence. The linking of our email to the CRM has allowed us to stay on track with each action or correspondence that is happening with our leads. It allows our teammates to back track with leads and do timely follow ups. This is becoming our one stop shop for tracking our leads and contacts over time and between 6-10 sales executives.
Recommendations to others considering the product:
Before implementation of Hubspot ensure that the Software is set up and customized to your specific needs as completely as possible.
Task Master
What do you like best about the product?
The task tool is the most powerful tool on Hubspot in order to keep all followup with customers. As number one sales person within Patriot Campers™ i have achieved this by setting tasks to followup so as the customers get the appropriate service they need to make the decision to buy our Premium products.
Tasks also help me with my aftersales in followup with customers frequently in order to get repeat referral business.
Tasks also help me with my aftersales in followup with customers frequently in order to get repeat referral business.
What do you dislike about the product?
I feel that Hubspot could be more user friendly when using an IPHONE or IPAD
What problems is the product solving and how is that benefiting you?
I now know whos hot and whos not just by using my lifecycle stage. So when the our company is having a promotion i can quickly capture the people who would be interested. So effectively fishing where the fish are!!!!
Recommendations to others considering the product:
If your in the sales business then you must have your Sales Team on Hubspot. It will improve your sales dramatically. For example: Our WA dealer was using an old CRM and i switched them over to it and their sales have increased by 75%.
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