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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Kathryn M.

Convenient way to save templates

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
I like that I can have access at the click of a button to all my best templates. These templates are formatted specifically for my prospects. Many of the times I need to send the same email to many people and it can be time consuming to go back in history to find past emails. This allows me to access them easily.
What do you dislike about the product?
I dislike the fact that you have to pay extra to get live customer support. By that I mean on phone support with a real person. All I have right now is support via email chat bot. Which is a long process. Most questions I have to find the answers myself.
What problems is the product solving and how is that benefiting you?
I am having difficulties with the CRM being slow sometimes and in the past had my contacts get mixed up. But the task list is great it keeps me organized. I do not forget to follow up with contacts. One thing I wish that it would do is give me a forecast outlook for how many task are assigned each day in the future so that I do not overload myself with work. When that happens I realize I can not get through everything and run out of time before the day is over to finish all of my work. It would be better if I could easily blink and see where I should push a task out to.
Recommendations to others considering the product:
This is better then Salesforce


    Higher Education

Excellent!

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
I love the convenience of the temples and deals dashboard to holistically see what's going on at any point! Templates are such a huge time saver for those messages I send again and again. I also love the Gmail connection, makes it super easy to drop in a template, document, meeting link, and schedule the email directly through Hubspot.
What do you dislike about the product?
I would love if our Hubspot integrations (Wistia) worked a little more holistically rather than just on contact records.
What problems is the product solving and how is that benefiting you?
It has really helped solve the problem of keeping track of what my clients are doing at any given time- holistically keeping track of emails, calls, conversations, and clicks.
Recommendations to others considering the product:
Consider what your business holistically needs rather than just basic features.


    Gary M.

Make the prospecting calls easier!

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
Ability to call, email with attachments or templates, schedule meetings at any level or opportunity a have everything together is awesome and makes prospecting time efficient.
What do you dislike about the product?
The mobile app is a bit clunky and small on my phone
What problems is the product solving and how is that benefiting you?
What emails work with open rates and who to call when.


    Team M.

very useful to maintain the workflow

  • August 21, 2019
  • Review provided by G2

What do you like best about the product?
we can track the lifecycle of our customers so that we don't miss any details about our client and all marketing tasks can be done from this software
What do you dislike about the product?
tracking the users from non hubspot form is very compilicateed process otherwise it is very nice software
What problems is the product solving and how is that benefiting you?
it contains diffrent modules like sales , marketing ,support etc.. from this modules we can solve all our workflow related problems
Recommendations to others considering the product:
yes i recommend every startup companies to try this software


    Hector M.

The best and most underrated CRM for sales

  • August 19, 2019
  • Review provided by G2

What do you like best about the product?
Unlike most CRMs, HubSpot has tools that actually get new highly qualified leads, not just managed the contacts you have.
What do you dislike about the product?
The marketing behind it. HubSpot's a big name, but no one really knows it outside the marketing world.
What problems is the product solving and how is that benefiting you?
The CRM feeds from my mail activity, so I don't have to spend a lot of time keeping the CRM up to date. The eMail tracking tool is awesome, and the interface is pretty easy to use.
Recommendations to others considering the product:
Get an expert to implement it for you. It's software and you're not going to fully exploit it without a good implementation. It's a matter of strategy and technical knowledge.


    Business Supplies and Equipment

HubSpot Review

  • August 19, 2019
  • Review provided by G2

What do you like best about the product?
I love the ease of communication with others on your team through HubSpot. It's very easy to know who last dealt with an account or customer and see all details involved.
What do you dislike about the product?
I haven't found any major downsides from HubSpot.
What problems is the product solving and how is that benefiting you?
We are no longer calling the same Businesses because it's easy to search if a business has already been called. All of the details for the call, email, or visit are in one spot.
Recommendations to others considering the product:
HubSpot is easy to use and make information regarding accounts available for team members. Awesome for keeping everyone on the same page.


    David M.

Customer Relationship Management Platform

  • August 17, 2019
  • Review provided by G2

What do you like best about the product?
The upside of HubSpot is the tools and features that ensure a company is always ahead of customer leads and activities. I like the task management features on the platform that ensures that all emails are responded to. I also like the email integration features that allow users to achieve all their needs on one platform. HubSpot is also a great platform based on the custom properties and the fact that users can access a lot of beneficial features to suit their business marketing needs for free.
What do you dislike about the product?
HubSpot is composed of downsides such as the inability to integrate the platform with third-party software and tools. The platform also lacks in-built automation which requires users to constantly log on the platform and perform tasks manually.
What problems is the product solving and how is that benefiting you?
HubSpot has been essential in meeting our marketing and customer relationship management needs. The key benefit I have realized is based on the tasks management that ensures that all emails are responded to which is crucial for customer management.
Recommendations to others considering the product:
HubSpot is a great platform that is capable of ensuring that you achieve the best from your sales and marketing efforts. This is achieved through the vast tools and features that are highly effective.


    Marketing and Advertising

Hubspot CRM is the best!

  • August 16, 2019
  • Review provided by G2

What do you like best about the product?
The CRM is so easy to use and a recent update made it much easier to navigate through!
What do you dislike about the product?
I really do not dislike anything about Hubspot and the Hubspot CRM.
What problems is the product solving and how is that benefiting you?
The biggest benefit is helping my organization organize our contacts in one place and be able to do our contact management here.
Recommendations to others considering the product:
Hubspot CRM is a great choice for your contact management. Not only is it awesome and is there ease of use, the support team is unmatched!


    Adam N.

Perfect Product for a Growing Team

  • August 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use, easy to set up, thoughtful features. I have tried many CRMs in the past and this software packs a punch - yes it has the freemium model but honestly, when you get into Starter and Pro it pays for itself.
What do you dislike about the product?
The only thing I really dislike is the jump in price and that is, of course, shows buttons and features that would be nice to use but then makes you upgrade and pay more.
What problems is the product solving and how is that benefiting you?
HubSpot makes it easy to track progress, giving great reports to keep tabs on my team's performance while managing our leads.
Recommendations to others considering the product:
Try the free version to start and install the App and Chrome Extensions. Pretty quickly you will see the power of it after trying it for even a few weeks. Once you upgrade to a paid option I know it'll be a great move.


    Bobby A.

HubSpot CRM is an Amazing Sales Tool

  • August 15, 2019
  • Review provided by G2

What do you like best about the product?
I love the ease of user for HubSpot CRM. It is user-friendly and easy to navigate. It is comprehensive and makes it easy to link and distinguish contacts, customers and deals.
What do you dislike about the product?
It does not automatically associate corresponding deals / contacts / companies. It could be a little more intuitive.
What problems is the product solving and how is that benefiting you?
It has helped increase accountability and maintain follow-ups and follow through. It has provided our team with visibility and increased our awareness as a department.
Recommendations to others considering the product:
I believe this is a fantastic tool that can help many businesses. It is user-friendly and has several integrations with existing software. It also has a variety of tools which are great for sales and marketing departments.