Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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User Friendly
What do you like best about the product?
Very user friendly and you are up and running quickly. So many tutorial videos to help you along the way and the chat option is great. Anytime you have a question just quickly jump on chat and you reach an operator within seconds.
What do you dislike about the product?
Pricing is really high especially if you are a single user.
What problems is the product solving and how is that benefiting you?
I have a hard time remember everyone and every deal that I have to follow up on. The tasks and deals area are excellent for keeping me updated.
Solution that matches all industries
What do you like best about the product?
I like how customizable you can make it. It took some time but Hubspot has a great support team that helps me setup the workflows and chatbot features. I like to track my emails to see if a prospect has opened or clicked on anything I sent. I mostly use Hubspot's task features. I set myself task reminders so I dont forget to followup with a customer.
What do you dislike about the product?
Although the basic service is free, getting a more granular feature required more time to setup to my liking. I felt at times I understood things more than the support team.
What problems is the product solving and how is that benefiting you?
I am tracking my teams performance so if they arent making enough calls I have proof. I am way more organzied because of Hubspot too.
Great Experience!
What do you like best about the product?
I love the task feature. It helps keep me on track and accountable with checking in on my accounts.
What do you dislike about the product?
I think that the organization for the sections like "Tasks" could be better. Tasks is not just a sales tool. It would be nice to be able to leave reactions to notes, so when someone tags me in a note, they see that I've seen their comment without having to leave another note. I think it's also strange that anyone can edit the notes, so we have to trust that our notes go untouched to preserve the history of an account.
What problems is the product solving and how is that benefiting you?
HubSpot helps us be more proactive and automate simpler tasks that take precious time out of our day.
Recommendations to others considering the product:
I don't have any recommendations or advice at this time.
My most-recommended CRM
What do you like best about the product?
HubSpot offers a great training programme so that everyone in the company finds a solution specific to their department within sales. I also find the Gmail tracking add-on feature incredible useful when sending emails to important contacts in the industry.
What do you dislike about the product?
I haven't come across any downsides as of yet, but one improvement I'd recommend is being able to see your own deals separately to other users' in my company.
What problems is the product solving and how is that benefiting you?
HubSpot helps us not only to track deals but to see what stage each deal it as. This helps us monitor our sales targets more closely.
Recommendations to others considering the product:
If you're looking for an ideal solution to closely track your deals, monitor your sales and your sales team, HubSpot is the perfect CRM for you.
Intuitive and user friendly, a great resource for marketing and sales content.
What do you like best about the product?
The actionable content available to certification attainers
What do you dislike about the product?
Complexity of finding various lessons specific to what I reviewed in the past. It would be nice to have expanded search functionality to just type in a quote from a video I remembered and then be directed accordingly.
What problems is the product solving and how is that benefiting you?
Understanding and implementing marketing integration and buyer personas.
Recommendations to others considering the product:
It is an intuitive solution with many educational resources available that expand beyond CRM use.
HubSpot CRM - A peer review from a power user
What do you like best about the product?
How it integrates into all the other hubSpot tools [marketing, sales, service hubs] and how it's very user friendly. Once you understand the 'building blocks' or properties --> CRM and how contact, company, and deal interact, you understand the whole deal process very clearly.
What do you dislike about the product?
Some things are hard to edit and the reporting isn't as customizable as it should be.
A few GDPR related properties are very confusing and seem to be redundant.
A few GDPR related properties are very confusing and seem to be redundant.
What problems is the product solving and how is that benefiting you?
Understanding where leads are coming from, what channels create the most marketing and sales qualified leads, what content people are downloading and where.
Recommendations to others considering the product:
Understand the 'business case' with which you want to use the CRM, this makes it easier to understand what needs to be done on a technical level before you start creating properties and playing with the automation tools.
One of the best tools available
What do you like best about the product?
Hubspot is beyond convenient because it has a plethora of services, that are vital to any company, combined in a single spot - and with a single login! It's highly intuitive and beyond efficient. The multiple integrations it offers make it an essential tool for our team. Your app is also a plus, especially with the card scanner. Thank you Hubspot!
What do you dislike about the product?
There are some tiny things that need sorting, but they're very small bugs that I can already see are being addressed.
What problems is the product solving and how is that benefiting you?
Being able to keep our contacts organised, filtered, and available (via e-mail or phone) at the click of a button has helped a lot. Being able to let people schedule meetings via Hubspot has been a blessing. It helps us stay on track and not miss our leads/tasks.
Recommendations to others considering the product:
Intuitive, great training, great value! A must-have
Hubspot hits the spot!
What do you like best about the product?
Hubspot is highly intuitive and deceptively powerful. It does everything we need it to do and it integrates with our other systems well. The support has been terrific and it has been a huge help to our organization.
What do you dislike about the product?
The only issue I've been having is getting some of the more seasoned sales reps to take advantage of the automation functionality. We have several "no school like the old school" reps that are taking a bit longer to embrace the advantages, but this is no fault of Hubspots.
What problems is the product solving and how is that benefiting you?
I'm primarily using Hubspot to improve our marketing efforts to support the sales cycle. Prior to Hubspot we had little visibility into the funnel which limited our availability to forecast, plan, and assist as needed. We're still early in our Hubspot transition, but we're already seeing benefits.
HubSpot has the fully featured marketing automation system.
What do you like best about the product?
The best thing about this software is that we can communicate with our friends and especially our clients as well through the HubSpot. This software is super intuitive because it allows us to create the complex schemes for our marketing automation and it also help us to enhance our business in a more efficient way. The best benefit that this software provides us is that it tracks all the emails with my customer. Hence HubSpot provides a unique platform to manage the both sales and marketing activities. This software also provides the great opportunity that we can easily sent the emails to our clients for the best customer relationship service.
What do you dislike about the product?
The first problem that the beginner’s learner faced that it is very expensive software. And that’s why it is difficult for the beginners to purchase this software. It would be best for it that it would be more affordable, and we can easily send our emails to our clients in a better way. Another problem that we faced while using this software that while I was able to schedule my post but many times it failed to post many days. But to conclude that the HubSpot is the fully featured marketing automation system.
What problems is the product solving and how is that benefiting you?
The best thing is that it has the great platform to manage the both sales and the marketing activities. Another best thing is that it provides the great opportunity that we can easily sent the emails to our clients for the best customer relationship service. Moreover, I can easily track all my emails with my customer in a more efficient way. I would recommend this software because the HubSpot is the fully- featured marketing automation system.
Such an easy tool to use!
What do you like best about the product?
I love HubSpot's intuitiveness. When you think logically about how you want something to work, odds are that HubSpot's built-in tools have thought of that and it's already there for you.
What do you dislike about the product?
Calling and dialling out could be improved. I'm used to outreach and programs like that so it would be nice to see a bit more flexibility and readiness when it comes to going through tasks for the day,.
What problems is the product solving and how is that benefiting you?
We are redoing our whole sales process, and HubSpot has been a huge help for us with it. the Hubspot Academy is also great for learning how to use it to its full advantage.
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