Sales Hub Enterprise
HubSpotExternal reviews
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Organizing my work has never been easier
What do you like best about the product?
It is organized and well structured. Hubspot tries to solve every possible problem you have and even if they don't offer a certain service, they will make sure that they give you alternative options to help solve your problem.
However, what I like best about Hubspot is not only the software itself but the people behind it; the customer service that they provide is spectacular and really beneficial. it is made sure that you are not lost at any step of the way.
However, what I like best about Hubspot is not only the software itself but the people behind it; the customer service that they provide is spectacular and really beneficial. it is made sure that you are not lost at any step of the way.
What do you dislike about the product?
I haven't yet, and I highly doubt I will, face any problems in Hubspot CRM. There is an explanation for everything to make sure that every task or even problem can be solved.
The response quality is very high in which everything can be explained and simplified, that way, you would face the minimum amount of obstacles while using the CRM
The response quality is very high in which everything can be explained and simplified, that way, you would face the minimum amount of obstacles while using the CRM
What problems is the product solving and how is that benefiting you?
I learned to organize my customer database, be able to follow up on them, track my connections with them and store information between me and my team to help us serve that customer more efficiently.
I can even track actions done on emails sent and respond accordingly and all this has made my relationship with customers way better.
I can even track actions done on emails sent and respond accordingly and all this has made my relationship with customers way better.
Recommendations to others considering the product:
It is best to use the learning center to understand the tools that are available. the learning center is not only to teach you how to use the platform, but also to teach the different ways in which you can benefit your business.
A transformer for our business.
What do you like best about the product?
As a CEO, I am able to see performance of our team and sales. I can see what's in the pipeline, which emails get the best response, how our marketing efforts are performing and clear visibility. It integrates with other platforms we are using.
What do you dislike about the product?
Sometimes emails are not deliverable because they are coming from HubSpot or get filtered to where a customer won't see them. Reps and support seem to have a month waiting list to get time with them on the phone. Wish it were more immediate.
What problems is the product solving and how is that benefiting you?
Benefits are that we can see history with our clients. We can track how long it took to close. We can task ourselves to make sure we are following up with them. We can enroll them in automated sequences and track everything. Great for our team, save them tons of time and also keeps them efficient and it's very intuitive.
HubSpot for email tracking & closing deals
What do you like best about the product?
I love being able to track emails and deal pipeline. I know when clients see my emails and even open them (or reopen them). It's a great platform to use to track deals and see where each potential customer sits in the deal pipeline.
What do you dislike about the product?
I have difficulty with the connectivity at times - sometimes it will disoconnect itself and I'll have to go back and manually turn it on.
What problems is the product solving and how is that benefiting you?
It makes the sales process much more clear and organized.
The best CRM for startups and small companies
What do you like best about the product?
The quality and the refinement for the product is out of the ordinary and sets a benchmark for competition
What do you dislike about the product?
The email integration is slightly tricky especially when the conversation feature is used. It is bit confusing until it is understood fully.
What problems is the product solving and how is that benefiting you?
We use it for capturing leads and interacting with them through email until they convert.
HubSpot CRM has great reporting features.
What do you like best about the product?
HubSpot CRM has great customer services. The most advantage that this software provide us that we can easily manage our websites, sales, emails and social media in a more convenient way. The another reason that this software provide is that it can automatically manage our sales process. I really like that how you can use this software because it completely manage our sales and marketing problems. It has the superb features such as email templating, document upload, customer download and tracking. We can better track the customer emails and calls through this efficient software. Moreover HubSpot CRM can easily create email templates and easily create sequences.
What do you dislike about the product?
The basic sales subscription including to the reports are not very great. Hence we have to pay extra for the configurable reporting. The disadvantage of this software is that we cannot easily understand how meetings are tracked. The other disadvantage is that we cannot sent many emails at a time. Only one email can be sent at a time. But to conclude that it can enabled us to get at all the information I need that’s why it’s limited reporting features cannot reduce its ability.
What problems is the product solving and how is that benefiting you?
Through this efficient software I can easily manage my sales and marketing problems. This software are also enabled that I can easily get the information with the help of this software. Now can easily create emails templates and emails sequences in a easier way. I can easily track the customer emails and calls. Hence HubSpot CRM always provide the great speeding customer support.
one of the best CRM's
What do you like best about the product?
Its very helpful, as everthing is stored at one place, availabe to everyone who has acess
What do you dislike about the product?
It finds it hard to keep up with frequent software changes When I began starting HubSpot Partner in 2011, the software was simple and straightforward. However, they have included all kinds of capabilities from social media tools, customer relation management (CRM) to CMS platform software.
What problems is the product solving and how is that benefiting you?
I’m able to get reports concerning the ROI of inbound marketing strategies. It monitors all my marketing campaigns and how each aspect of marketing is doing.
The reporting platform can be filtered and will be shown in an easy to read format
The reporting platform can be filtered and will be shown in an easy to read format
Helpful Product with Great Support
What do you like best about the product?
HubSpot CRM helped our organisation for the first time get the contact details for all of our stakeholders into a single environment. Since then this list has grown significantly, so managing all of these contacts and the communications we have with them across the organisation has been a real boon.
What do you dislike about the product?
There are still quite a number of features that need improving. Of note for us has been the ability to lock down data relating to contacts to specific people. There is the ability to group contacts by teams, so only those teams can see them, but we actually need people to know who is on the system, but they do not need to know or be able to access all of the data relating to that person. So this has been a real drawback.
What problems is the product solving and how is that benefiting you?
Our most significant problem has been with the issuing of Statements of Service via products/quotes, allowing us to get our clients to sign-off on the value of service for the next quarter. This hasn't been available before and has proved so important it is being rolled out across the organisation.
Recommendations to others considering the product:
This is a great system that you can introduce slowly and grow as your needs can handle it. This allows for uptake by staff to become familiar without large investments that may not be realised. While there may be some feature shortcomings based on your environment, we found the HubSpot support team were always very helpful and 8/10 were able to provide a work around. If not, a submission was always made to the product development team at HubSpot.
Finally, an easy to use CRM!
What do you like best about the product?
I have used a number of CRM's over my 20+ year sales career and HubSpot wins the CRM battle! We have been using HubSpot now for over 3 years. The most important thing to me as well as any Sales Manager/Director is that the CRM that we choose is liked and used effectively by the rest of the team. If sales people struggle to understand and use a CRM...they'll simply stop using it. HubSpot is so simple to start with that sales people easily see the benefits and dig in.
Personally HubSpot allows me to effectively manage a number of prospects that previously would have been impossible with the other platforms I've used.
Personally HubSpot allows me to effectively manage a number of prospects that previously would have been impossible with the other platforms I've used.
What do you dislike about the product?
The only thing I would say that I don't like about the HubSpot platform is that in order to use the Email Sequences tool, you must subscribe to either Google Suite or Office 365. I don't claim to be technical so I don't understand why that is necessary...but simply wish is wasn't.
What problems is the product solving and how is that benefiting you?
The 2 biggest benefits to us have been staff "buy-in" to the platform, and each sales person can managed a significantly larger pool of leads that with previous platforms.
Recommendations to others considering the product:
We're a small company with about 3000 prospects in HubSpot, but before you spend too much time evaluating other platforms, look at what HubSpot provides for free and then determine you're company needs from there. Support is very helpful and we don't need an "in house administrator" to simply use the product.
Keeping the total control of what happen among my customers
What do you like best about the product?
Contacts Records, easy to got information on what any contact does interacting with our website, the task managing that help me avoid any missing.
What do you dislike about the product?
The missing integration between deals and contact (i.e. I cannot track how many deals segmented by persona)
What problems is the product solving and how is that benefiting you?
Being on time always with all my contacts, i got increase of % conversion rate in each stage of the buyers journey.
Recommendations to others considering the product:
Don't waste your time anymore. Switch immediately to Hubspot CRM.
Incredible for inside sales team's
What do you like best about the product?
The versatility of the software, you can make calls, schedule meetings, send e-mails, all in one platform.
What do you dislike about the product?
It's very difficult to learn how to use the software, which makes things harder.
What problems is the product solving and how is that benefiting you?
The sales ops mainly, sales data, management of the team and contacts with the leads.
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