Sales Hub Enterprise
HubSpotExternal reviews
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Amazingly efficient tool to manage your crm, sales and marketing
What do you like best about the product?
Easy to use, all-in-one solution to manage and grow your business. Great support team as well. Intuitive interface.
What do you dislike about the product?
Since we call a lot of international users the calling feature does not allow to purshase credit for a number of countries and the external integration solutions will simply replace the existing tool so you then start paying for calling countries that were free under hubspot.
What problems is the product solving and how is that benefiting you?
We are a startup company and I wanted to have an integrated solution to manage my business and be able to run our sales and marketing activities. Day after day I praised the guys behind this product because it's so easy to use and convenient
We ditched Salesforce for Hubspot and have been very happy
What do you like best about the product?
We switched to Hubspot about 3 years ago. Salesforce was just too difficult to make do what we want without pricey consultants, whereas Hubspot was easy and intuitive out of the box. They've continued to refine and improve, and we ended up adding the marketing module as well as the sales. We use them to send sales and marketing emails, to host forms and landing pages, and of course to track emails and client info. I like the customizable fields.
What do you dislike about the product?
Hubspot can be a little over-aggressive in sucking in internal emails and tracking them when they don't need to be. And the split between Sequences (emails sent by Sales) and Emails (sent by Marketing) is weird... they are just emails. They should have the same tracking, be available from the same place, etc. Also the reports are pretty terrible, and the ability to track people from Marketing efforts through to deals, then to conversion is strangely lacking.
What problems is the product solving and how is that benefiting you?
We use it to track and forecast deals, to send marketing emails and sales emails, to track client info. It is so much cheaper and easier to use than Salesforce, which means people actually use it!
An inbound marketing platform for sales business.
What do you like best about the product?
HubSpot is well design CRM tool for small and large business and it comes with stable features which let us manage our business of sales. It integration very well with other applications and let us work faster. We can store important documents on this tool it integration with email let us communicate with client at any time. We can easily get customer for deals by this tool and it enable us to create a good relation with customer. It works as an automation option for our business and let us upgrade our business.
What do you dislike about the product?
HubSpot CRM is an online tool for manage sales and marketing business and it has all the basic features for completing our all needs for business management so I did not find any difficulty while working with this tool its alp good and work seamlessly for us.
What problems is the product solving and how is that benefiting you?
HubSpot is a CRM tool and serve any kind of business very well, it specially designs for small or large businesses. We use this tool for Contact management, Customer tracking and for account management and customer tracking is one of its best feature which let us track customer at any time for further instructions. Its super easy to use and feature of this tool are also easy to use. It integration with social media let us present our product in front of online world.
A special CRM tool for grow sales business.
What do you like best about the product?
HubSpot CRM is special tool for sales business and it comes with bundle of reliable which let us organize product and sales pipeline. It comes with feature of live chat feature which allows us to communicate with clients at any time. It's an easy tool even new user can easily grip on this tool completely. It integration with Gmail and with Outlook let us track customer and we can create a strong relation with customer via this tool.
What do you dislike about the product?
HubSpot CRM is great tool for sales management but Its relativity new as compare by other CRM tools of market. HubSpot is light weight tool so it only work effectively for small businesses but it doesn't advance enough for work perfectly for large marketing networks. It has lack of flexibility which doesn't give us full freedom to fully customized our sales business.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is good option for manage our sales business and let us track customer easily at any time and it help us to communicate with customer for further details. It integrates very well with other applications and it’s easy to install. We use this tool for Pipeline management, Contact management and fro relation management and it serve us great. Mobile version is also available which give us full access to our sales business from anywhere.
Intuitive and beautiful CRM that is nearing full capability
What do you like best about the product?
The user interface and intuitive design of Hubspot makes it a real pleasure to use. Our sales team were able to pick up and run with it really easily because of the simple design. The reduced number of clicks is also a blessing and means that as an admin, I can make a lot of changes quickly. The CRM being a part of the bigger platform that spans Marketing and Service as well, is also a huge plus for us so that all prospects and customers can be managed from one place.
What do you dislike about the product?
There are still some features that are missing to make this the perfect CRM. These include things like not being able to upload companies with a Parent-Child association set and not being able to define Deal properties in workflows based on associated contact and company properties, etc.
What problems is the product solving and how is that benefiting you?
Having an easy-to-use system that our sales team can use, but that is also powerful enough in terms of functionality to do advanced automated marketing and reporting.
Recommendations to others considering the product:
If you want a really beautiful and easy-to-use platform that has the vast majority of advanced features you would find in the world-leading CRM system, this is the one for you.
User Friendly
What do you like best about the product?
Very user friendly and you are up and running quickly. So many tutorial videos to help you along the way and the chat option is great. Anytime you have a question just quickly jump on chat and you reach an operator within seconds.
What do you dislike about the product?
Pricing is really high especially if you are a single user.
What problems is the product solving and how is that benefiting you?
I have a hard time remember everyone and every deal that I have to follow up on. The tasks and deals area are excellent for keeping me updated.
Solution that matches all industries
What do you like best about the product?
I like how customizable you can make it. It took some time but Hubspot has a great support team that helps me setup the workflows and chatbot features. I like to track my emails to see if a prospect has opened or clicked on anything I sent. I mostly use Hubspot's task features. I set myself task reminders so I dont forget to followup with a customer.
What do you dislike about the product?
Although the basic service is free, getting a more granular feature required more time to setup to my liking. I felt at times I understood things more than the support team.
What problems is the product solving and how is that benefiting you?
I am tracking my teams performance so if they arent making enough calls I have proof. I am way more organzied because of Hubspot too.
Great Experience!
What do you like best about the product?
I love the task feature. It helps keep me on track and accountable with checking in on my accounts.
What do you dislike about the product?
I think that the organization for the sections like "Tasks" could be better. Tasks is not just a sales tool. It would be nice to be able to leave reactions to notes, so when someone tags me in a note, they see that I've seen their comment without having to leave another note. I think it's also strange that anyone can edit the notes, so we have to trust that our notes go untouched to preserve the history of an account.
What problems is the product solving and how is that benefiting you?
HubSpot helps us be more proactive and automate simpler tasks that take precious time out of our day.
Recommendations to others considering the product:
I don't have any recommendations or advice at this time.
My most-recommended CRM
What do you like best about the product?
HubSpot offers a great training programme so that everyone in the company finds a solution specific to their department within sales. I also find the Gmail tracking add-on feature incredible useful when sending emails to important contacts in the industry.
What do you dislike about the product?
I haven't come across any downsides as of yet, but one improvement I'd recommend is being able to see your own deals separately to other users' in my company.
What problems is the product solving and how is that benefiting you?
HubSpot helps us not only to track deals but to see what stage each deal it as. This helps us monitor our sales targets more closely.
Recommendations to others considering the product:
If you're looking for an ideal solution to closely track your deals, monitor your sales and your sales team, HubSpot is the perfect CRM for you.
HubSpot CRM - A peer review from a power user
What do you like best about the product?
How it integrates into all the other hubSpot tools [marketing, sales, service hubs] and how it's very user friendly. Once you understand the 'building blocks' or properties --> CRM and how contact, company, and deal interact, you understand the whole deal process very clearly.
What do you dislike about the product?
Some things are hard to edit and the reporting isn't as customizable as it should be.
A few GDPR related properties are very confusing and seem to be redundant.
A few GDPR related properties are very confusing and seem to be redundant.
What problems is the product solving and how is that benefiting you?
Understanding where leads are coming from, what channels create the most marketing and sales qualified leads, what content people are downloading and where.
Recommendations to others considering the product:
Understand the 'business case' with which you want to use the CRM, this makes it easier to understand what needs to be done on a technical level before you start creating properties and playing with the automation tools.
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