Sales Hub Enterprise
HubSpotExternal reviews
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One of the best tools available
What do you like best about the product?
Hubspot is beyond convenient because it has a plethora of services, that are vital to any company, combined in a single spot - and with a single login! It's highly intuitive and beyond efficient. The multiple integrations it offers make it an essential tool for our team. Your app is also a plus, especially with the card scanner. Thank you Hubspot!
What do you dislike about the product?
There are some tiny things that need sorting, but they're very small bugs that I can already see are being addressed.
What problems is the product solving and how is that benefiting you?
Being able to keep our contacts organised, filtered, and available (via e-mail or phone) at the click of a button has helped a lot. Being able to let people schedule meetings via Hubspot has been a blessing. It helps us stay on track and not miss our leads/tasks.
Recommendations to others considering the product:
Intuitive, great training, great value! A must-have
Hubspot hits the spot!
What do you like best about the product?
Hubspot is highly intuitive and deceptively powerful. It does everything we need it to do and it integrates with our other systems well. The support has been terrific and it has been a huge help to our organization.
What do you dislike about the product?
The only issue I've been having is getting some of the more seasoned sales reps to take advantage of the automation functionality. We have several "no school like the old school" reps that are taking a bit longer to embrace the advantages, but this is no fault of Hubspots.
What problems is the product solving and how is that benefiting you?
I'm primarily using Hubspot to improve our marketing efforts to support the sales cycle. Prior to Hubspot we had little visibility into the funnel which limited our availability to forecast, plan, and assist as needed. We're still early in our Hubspot transition, but we're already seeing benefits.
HubSpot has the fully featured marketing automation system.
What do you like best about the product?
The best thing about this software is that we can communicate with our friends and especially our clients as well through the HubSpot. This software is super intuitive because it allows us to create the complex schemes for our marketing automation and it also help us to enhance our business in a more efficient way. The best benefit that this software provides us is that it tracks all the emails with my customer. Hence HubSpot provides a unique platform to manage the both sales and marketing activities. This software also provides the great opportunity that we can easily sent the emails to our clients for the best customer relationship service.
What do you dislike about the product?
The first problem that the beginner’s learner faced that it is very expensive software. And that’s why it is difficult for the beginners to purchase this software. It would be best for it that it would be more affordable, and we can easily send our emails to our clients in a better way. Another problem that we faced while using this software that while I was able to schedule my post but many times it failed to post many days. But to conclude that the HubSpot is the fully featured marketing automation system.
What problems is the product solving and how is that benefiting you?
The best thing is that it has the great platform to manage the both sales and the marketing activities. Another best thing is that it provides the great opportunity that we can easily sent the emails to our clients for the best customer relationship service. Moreover, I can easily track all my emails with my customer in a more efficient way. I would recommend this software because the HubSpot is the fully- featured marketing automation system.
Such an easy tool to use!
What do you like best about the product?
I love HubSpot's intuitiveness. When you think logically about how you want something to work, odds are that HubSpot's built-in tools have thought of that and it's already there for you.
What do you dislike about the product?
Calling and dialling out could be improved. I'm used to outreach and programs like that so it would be nice to see a bit more flexibility and readiness when it comes to going through tasks for the day,.
What problems is the product solving and how is that benefiting you?
We are redoing our whole sales process, and HubSpot has been a huge help for us with it. the Hubspot Academy is also great for learning how to use it to its full advantage.
Organizing my work has never been easier
What do you like best about the product?
It is organized and well structured. Hubspot tries to solve every possible problem you have and even if they don't offer a certain service, they will make sure that they give you alternative options to help solve your problem.
However, what I like best about Hubspot is not only the software itself but the people behind it; the customer service that they provide is spectacular and really beneficial. it is made sure that you are not lost at any step of the way.
However, what I like best about Hubspot is not only the software itself but the people behind it; the customer service that they provide is spectacular and really beneficial. it is made sure that you are not lost at any step of the way.
What do you dislike about the product?
I haven't yet, and I highly doubt I will, face any problems in Hubspot CRM. There is an explanation for everything to make sure that every task or even problem can be solved.
The response quality is very high in which everything can be explained and simplified, that way, you would face the minimum amount of obstacles while using the CRM
The response quality is very high in which everything can be explained and simplified, that way, you would face the minimum amount of obstacles while using the CRM
What problems is the product solving and how is that benefiting you?
I learned to organize my customer database, be able to follow up on them, track my connections with them and store information between me and my team to help us serve that customer more efficiently.
I can even track actions done on emails sent and respond accordingly and all this has made my relationship with customers way better.
I can even track actions done on emails sent and respond accordingly and all this has made my relationship with customers way better.
Recommendations to others considering the product:
It is best to use the learning center to understand the tools that are available. the learning center is not only to teach you how to use the platform, but also to teach the different ways in which you can benefit your business.
A transformer for our business.
What do you like best about the product?
As a CEO, I am able to see performance of our team and sales. I can see what's in the pipeline, which emails get the best response, how our marketing efforts are performing and clear visibility. It integrates with other platforms we are using.
What do you dislike about the product?
Sometimes emails are not deliverable because they are coming from HubSpot or get filtered to where a customer won't see them. Reps and support seem to have a month waiting list to get time with them on the phone. Wish it were more immediate.
What problems is the product solving and how is that benefiting you?
Benefits are that we can see history with our clients. We can track how long it took to close. We can task ourselves to make sure we are following up with them. We can enroll them in automated sequences and track everything. Great for our team, save them tons of time and also keeps them efficient and it's very intuitive.
The best CRM for startups and small companies
What do you like best about the product?
The quality and the refinement for the product is out of the ordinary and sets a benchmark for competition
What do you dislike about the product?
The email integration is slightly tricky especially when the conversation feature is used. It is bit confusing until it is understood fully.
What problems is the product solving and how is that benefiting you?
We use it for capturing leads and interacting with them through email until they convert.
HubSpot CRM has great reporting features.
What do you like best about the product?
HubSpot CRM has great customer services. The most advantage that this software provide us that we can easily manage our websites, sales, emails and social media in a more convenient way. The another reason that this software provide is that it can automatically manage our sales process. I really like that how you can use this software because it completely manage our sales and marketing problems. It has the superb features such as email templating, document upload, customer download and tracking. We can better track the customer emails and calls through this efficient software. Moreover HubSpot CRM can easily create email templates and easily create sequences.
What do you dislike about the product?
The basic sales subscription including to the reports are not very great. Hence we have to pay extra for the configurable reporting. The disadvantage of this software is that we cannot easily understand how meetings are tracked. The other disadvantage is that we cannot sent many emails at a time. Only one email can be sent at a time. But to conclude that it can enabled us to get at all the information I need that’s why it’s limited reporting features cannot reduce its ability.
What problems is the product solving and how is that benefiting you?
Through this efficient software I can easily manage my sales and marketing problems. This software are also enabled that I can easily get the information with the help of this software. Now can easily create emails templates and emails sequences in a easier way. I can easily track the customer emails and calls. Hence HubSpot CRM always provide the great speeding customer support.
one of the best CRM's
What do you like best about the product?
Its very helpful, as everthing is stored at one place, availabe to everyone who has acess
What do you dislike about the product?
It finds it hard to keep up with frequent software changes When I began starting HubSpot Partner in 2011, the software was simple and straightforward. However, they have included all kinds of capabilities from social media tools, customer relation management (CRM) to CMS platform software.
What problems is the product solving and how is that benefiting you?
I’m able to get reports concerning the ROI of inbound marketing strategies. It monitors all my marketing campaigns and how each aspect of marketing is doing.
The reporting platform can be filtered and will be shown in an easy to read format
The reporting platform can be filtered and will be shown in an easy to read format
Helpful Product with Great Support
What do you like best about the product?
HubSpot CRM helped our organisation for the first time get the contact details for all of our stakeholders into a single environment. Since then this list has grown significantly, so managing all of these contacts and the communications we have with them across the organisation has been a real boon.
What do you dislike about the product?
There are still quite a number of features that need improving. Of note for us has been the ability to lock down data relating to contacts to specific people. There is the ability to group contacts by teams, so only those teams can see them, but we actually need people to know who is on the system, but they do not need to know or be able to access all of the data relating to that person. So this has been a real drawback.
What problems is the product solving and how is that benefiting you?
Our most significant problem has been with the issuing of Statements of Service via products/quotes, allowing us to get our clients to sign-off on the value of service for the next quarter. This hasn't been available before and has proved so important it is being rolled out across the organisation.
Recommendations to others considering the product:
This is a great system that you can introduce slowly and grow as your needs can handle it. This allows for uptake by staff to become familiar without large investments that may not be realised. While there may be some feature shortcomings based on your environment, we found the HubSpot support team were always very helpful and 8/10 were able to provide a work around. If not, a submission was always made to the product development team at HubSpot.
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