Reviews from AWS customer

2 AWS reviews
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10,017 reviews
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5-star reviews ( Show all reviews )

    Hector M.

The best and most underrated CRM for sales

  • August 19, 2019
  • Review provided by G2

What do you like best about the product?
Unlike most CRMs, HubSpot has tools that actually get new highly qualified leads, not just managed the contacts you have.
What do you dislike about the product?
The marketing behind it. HubSpot's a big name, but no one really knows it outside the marketing world.
What problems is the product solving and how is that benefiting you?
The CRM feeds from my mail activity, so I don't have to spend a lot of time keeping the CRM up to date. The eMail tracking tool is awesome, and the interface is pretty easy to use.
Recommendations to others considering the product:
Get an expert to implement it for you. It's software and you're not going to fully exploit it without a good implementation. It's a matter of strategy and technical knowledge.


    David M.

Customer Relationship Management Platform

  • August 17, 2019
  • Review provided by G2

What do you like best about the product?
The upside of HubSpot is the tools and features that ensure a company is always ahead of customer leads and activities. I like the task management features on the platform that ensures that all emails are responded to. I also like the email integration features that allow users to achieve all their needs on one platform. HubSpot is also a great platform based on the custom properties and the fact that users can access a lot of beneficial features to suit their business marketing needs for free.
What do you dislike about the product?
HubSpot is composed of downsides such as the inability to integrate the platform with third-party software and tools. The platform also lacks in-built automation which requires users to constantly log on the platform and perform tasks manually.
What problems is the product solving and how is that benefiting you?
HubSpot has been essential in meeting our marketing and customer relationship management needs. The key benefit I have realized is based on the tasks management that ensures that all emails are responded to which is crucial for customer management.
Recommendations to others considering the product:
HubSpot is a great platform that is capable of ensuring that you achieve the best from your sales and marketing efforts. This is achieved through the vast tools and features that are highly effective.


    Adam N.

Perfect Product for a Growing Team

  • August 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use, easy to set up, thoughtful features. I have tried many CRMs in the past and this software packs a punch - yes it has the freemium model but honestly, when you get into Starter and Pro it pays for itself.
What do you dislike about the product?
The only thing I really dislike is the jump in price and that is, of course, shows buttons and features that would be nice to use but then makes you upgrade and pay more.
What problems is the product solving and how is that benefiting you?
HubSpot makes it easy to track progress, giving great reports to keep tabs on my team's performance while managing our leads.
Recommendations to others considering the product:
Try the free version to start and install the App and Chrome Extensions. Pretty quickly you will see the power of it after trying it for even a few weeks. Once you upgrade to a paid option I know it'll be a great move.


    Bobby A.

HubSpot CRM is an Amazing Sales Tool

  • August 15, 2019
  • Review provided by G2

What do you like best about the product?
I love the ease of user for HubSpot CRM. It is user-friendly and easy to navigate. It is comprehensive and makes it easy to link and distinguish contacts, customers and deals.
What do you dislike about the product?
It does not automatically associate corresponding deals / contacts / companies. It could be a little more intuitive.
What problems is the product solving and how is that benefiting you?
It has helped increase accountability and maintain follow-ups and follow through. It has provided our team with visibility and increased our awareness as a department.
Recommendations to others considering the product:
I believe this is a fantastic tool that can help many businesses. It is user-friendly and has several integrations with existing software. It also has a variety of tools which are great for sales and marketing departments.


    E-Learning

An efficient, hassle-free CRM and (dare I say?) fun CRM

  • August 14, 2019
  • Review provided by G2

What do you like best about the product?
The fact that it's saves you so much time on administrative tasks and it so easy to use. HubSpot Sales makes it easy to store contact data automatically, and does a really good job at keeping manual contact data entry is kept to a minimum. The email plugin, which gives you the option to store and track emails natively from your inbox is a great time saver too.
What do you dislike about the product?
It'd be nice to have a few more customisation options for deals and contacts. This is something that would be especially useful for when you have recurring reviews, such as yearly subscriptions for your clients.
What problems is the product solving and how is that benefiting you?
The main one is around integration. We use HubSpot's marketing tools for most of our marketing campaigns and using a CRM that exists in the same system (ie. HubSpot) means that we don't have to spend time troubleshooting data discrepancies and syncing issues.

I really like the meeting booker calendar feature as it makes it so easy for prospects to follow up with you. Also, the reporting features are really useful for measuring prospecting activity.
Recommendations to others considering the product:
If you want to keep your data up to date and clean, then make it as easy as possible for your sales team to maintain the accuracy of data by finding a balance between what data can be automated (using HubSpot's workflow) and what you would like sales agents to enter.


    Ben L.

Great tool for contacting, scheduling and tracking customer base.

  • August 14, 2019
  • Review provided by G2

What do you like best about the product?
ease of use! when bringing on new users/employees the training process is quick.
What do you dislike about the product?
filtering tool, difficult to edit, making changes to filters require admin access.
What problems is the product solving and how is that benefiting you?
keeping up with scheduled follow up with prospects! No need to be concerned with a follow up being overlooked.
Recommendations to others considering the product:
Consider HubSpot for your CRM needs. Once you experience the ease of use you will be convinced.


    Jean-Michel D.

User friendly, fun to use!

  • August 12, 2019
  • Review provided by G2

What do you like best about the product?
The CRM is so easy to use. I got quickly into it and now I couldn't work without it.
What do you dislike about the product?
I'd like the system to be able to automatically match doubles without needing me to check them.
What problems is the product solving and how is that benefiting you?
I have became one of my team's good salesman quickly.


    Sangeetha V.

Organised tool to do my day to day activities

  • August 12, 2019
  • Review provided by G2

What do you like best about the product?
Assigning tasks to my contacts ensure that I do not miss out any follow ups
Filter options are handy in helping me save my time
Reports help me analyse my performance
What do you dislike about the product?
Every option is helpful, maybe you can try adding an option to make a contact inactive, if the customer is not interested
What problems is the product solving and how is that benefiting you?
Following up on task as well as the reminders that i get for it
keeping a track on the deals, emails sent
my own performance can be analysed,
On the whole my work is well organised
Recommendations to others considering the product:
If you would like to keep your work organised, use Hubspot


    Fiona M.

Great CRM Would recommend to anyone

  • August 12, 2019
  • Review provided by G2

What do you like best about the product?
its so easy to use and so efficient I really like the sequences and automation save me so much time to reach our customers and potential customers also the plug in with Sales Navigator
What do you dislike about the product?
I would just like to be able to send bulk email to more than one person. I like it all , I cant fault the system at all really
What problems is the product solving and how is that benefiting you?
contacting people , managing the data effectively, sending sequenced emails save me so much time
Recommendations to others considering the product:
its so much better than salesforce and sop easy to use, easy to track data and keep on top of tasks


    Marketing and Advertising

LOVE Hubspot !!

  • August 10, 2019
  • Review provided by G2

What do you like best about the product?
The thing that I enjoyed the most about Hubspot CRM was the customer service/support that was included in our plan. Each representative was super helpful and able to help me figure out exactly what I needed to do. I also loved the user-friendly platform, the features were placed in the right place and easy to find.
What do you dislike about the product?
What myself and the company disliked the most was the pricing for the sales platforms and the marketing platform. We stuck with the sales plan but we realized that to get the most out of the service, you needed to buy the marketing plan as well. The sales plan is cheaper and the marketing plan is so much more.
What problems is the product solving and how is that benefiting you?
The advertising agency that I work for acquired Hubspot for a few months, so it is a new platform that the entire company is getting familiar with. Since then, things have been running smoothly and has helped us
Recommendations to others considering the product:
To get the most out of the software, make sure your company is willing to purchase the sales and marketing plan.