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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Management Consulting

HubSpot makes everything better

  • June 21, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is such a powerful tool and allows for sales and marketing people to be organized, in control of their leads, and provides insights into website visitors. It's amazing to reach out to a lead who was just on the website and make an instant connection.
What do you dislike about the product?
It's hard to say what I dislike. In terms of sending out an email, there should be a double check pop up that reminds the user what they're about to do. It's very easy to make a mistake with sending mass emails.
What problems is the product solving and how is that benefiting you?
Reaching more potential customers than ever with automated email workflows.
Recommendations to others considering the product:
It's a powerful tool that has many options.


    Julie W.

Leave all others behind!

  • June 21, 2019
  • Review provided by G2

What do you like best about the product?
Keeps all of our email marketing organized, streamlined, and is so user friendly, it's ridiculous! Our sales team uses it for pipeline and deal management-- and we seamlessly hand over qualified leads AND can check on them to refine our strategy. Landing pages, CTA's, and prospect management has never been so easy!
What do you dislike about the product?
We have two products that we sell, so it is a little difficult to keep both efforts separate.
What problems is the product solving and how is that benefiting you?
data management, list management, prospects, qualified leads, pipeline management
Recommendations to others considering the product:
It's difficult to tell from the trial, but I highly recommend this over every other product on the market. I tried them all, and haven't looked back!


    Mark B.

Great tool to follow up on prospects.

  • June 19, 2019
  • Review provided by G2

What do you like best about the product?
Paid version allows for phone calls & email directly from the template.
You can use templates, and link up to your gmail or google calendar.
What do you dislike about the product?
I love the tool, its incredibly flexible. All our team, young and old uses the tool to follow up tasks and prospects. I've been using it for more than a year, and its a huge step up from a calendar or agenda, or spreadsheeting. All the visualization options, like tables and boards are great to use.
What problems is the product solving and how is that benefiting you?
i am able to organize my workflow on a daily, weekly, and monthly basis.
Recommendations to others considering the product:
Give it a try, i think its best CRM tool out there that you can implement easily. We help set it up for a good deal of our clients and they love it.


    Non-Profit Organization Management

Excellent Communication Tool

  • June 19, 2019
  • Review provided by G2

What do you like best about the product?
All communication in one place - calls, emails, tasks, notes, etc. Love that there is a mobile app for convenience and work on the go.
What do you dislike about the product?
There are way more features and capacity than I understand or use.
What problems is the product solving and how is that benefiting you?
Scheduling and automating tasks has increase my work efficiency! Also great for a team when we need to cover for each other. All the information is there in one place.
Recommendations to others considering the product:
Use the HubSpot Academy! There are excellent resources available for maximizing HubSpot functionality!


    Non-Profit Organization Management

Premier customer interaction platform

  • June 19, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot's CRM is easy to use. It helps me streamline interactions with leads and allows me to automate processes, sort people, and make notes easily.
What do you dislike about the product?
The only downside to HubSpot CRM is getting others on board to use it for other tasks, like hiring. Once they've seen how my team use it, however, they're more interested.
What problems is the product solving and how is that benefiting you?
We talk to a lot of people. Using HubSpot has made it easy to capture these conversations, categorize leads, and have more context when I follow up with someone.
Recommendations to others considering the product:
Take a look at their excellent online trainings. You'll see how easy it is to use.


    Charles D.

If it isn't HubSpot, you're not doing it right.

  • June 13, 2019
  • Review provided by G2

What do you like best about the product?
The simplicity of navigating an entire customer data base / deals / tasks in one system.
Great customer Service.
What do you dislike about the product?
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
What problems is the product solving and how is that benefiting you?
I have never worked in a CRM before. HubSpot has given me a platform to keep and organize thousands of records and data points - which I can find in minutes. It is my digital planner. Integrated with our quoting program, makes HubSpot the ideal assistant. It would take me 100's of more hours to track, organize, and close sales without HubSpot.
Recommendations to others considering the product:
Work through the system...play with the settings and try everything. In 3-6 months you'll be a pro.


    Gracie T.

Super Helpful

  • June 13, 2019
  • Review provided by G2

What do you like best about the product?
I like how you can reach out to lots of people at the same time with a cookie cuter email sequence that will follow up for you. This eliminates the risk of forgetting about a prospective company that could have been a buyer. I also like how you can put in all of the contacts that you are working with and track all of your interactions with them. This prevents reaching out to someone/a company that you have already tried in the past. HubSpot also offers an awesome learning center that gives fool-proof tutorials on how to use the website to your advantage and how to get the most out of all the features that It has to offer.
What do you dislike about the product?
What I do not like is how it takes a little bit to learn everything super well. The videos are awesome if you kind of have an idea of what you're doing. But you can eventually figure everything out and how to navigate the website.
What problems is the product solving and how is that benefiting you?
Im saving so much time by using the sequencing feature that HubSpot offers. I am also making sure not to reach out to someone I have already reached out to which is nice.
Recommendations to others considering the product:
Make sure to watch the videos on how to use/do everything on the website so that you can get the most out of what the website has to offer. Make sure to utilize the sequencing, and look at the data it collects.


    Marketing and Advertising

A CRM for Sales Reps

  • June 12, 2019
  • Review provided by G2

What do you like best about the product?
The user experience in the HubSpot CRM is second to none. Easy to implement into our client's workflows, easy to get new reps up to speed, built to close deals. What is not to like?
What do you dislike about the product?
HubSpot was built as an affordable marketing automation software for SMB. They have grown, they have evolved, and today HubSpot offers best-in-class CRM, Marketing Automation, Analytics, CMS, and many other great tools that you can run with right "out of the box". With that being said, HubSpot is still growing and evolving, and their CRM capabilities are not quite comparable to a CRM like SalesForce yet. They solve for this with the integration between the two; this allows our revenue operations team to solve for our clients who require more complex and custom CRM needs, and reps can still work out of HubSpot CRM in the day to day.
What problems is the product solving and how is that benefiting you?
HubSpot CRM allows for clear visibility into your sales team pipeline, and more efficient management of opps/deals. Standalone CRM is free, but the HubSpot software suite is built to scale with your company and you can pull in additional features as your business needs become more complex.


    Real Estate

I'm an all around newby when it comes to HubSpot and the world of sales & marketing.

  • June 12, 2019
  • Review provided by G2

What do you like best about the product?
The most helpful part of the HubSpot CRM is not the actual CRM. The lessons and articles that are provided are extremely helpful to someone who is just starting, or even someone with CRM experience. If you don't know something, it is easy to find the answer. Making you more successful. The Contacts & Companies pages are well laid out. Giving you the most pertinent information in one glance.
What do you dislike about the product?
If you are in a position that requires using all of the various parts of HubSpot it can be a little confusing to figure out what is where. A more direct way of getting to HubSpot Academy would be beneficial.
What problems is the product solving and how is that benefiting you?
Although our company had HubSpot a couple years ago, it was not really implemented till about 5 months ago. We are working to get our contacts list organized and set up a system for our sales team for good work flow and follow ups to help them work "smarter not harder".
Recommendations to others considering the product:
It is worth what you are willing to put in to it. To be the most successful, do the courses, learn the system. It might be a little heavy lifting on the front end, but if you commit to fully implementing it, it will benefit you in the end.


    Mike T.

Most efficient CRM tool for inbound marketing.

  • June 11, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is a CRM tool for marketing business and it provide is many opportunities for automate our business. It integrated well with social media applications which allows us to introduce our product in front of online people. We can easily get customers and convert product feature as requirements of them. We can track customer easily and communicate with them for further step of deals. It installs easily in our systems and mobile version is also available which gives us freedom to work from anywhere or from any smart device.
What do you dislike about the product?
HubSpot is an online application so all of its features requires strong bandwidth of internet for work perfectly. Reports and fields are not well organized in this CRM tool. Small bugs occurred while start working with this tool and some of it features are bit tough for new user. Price of purchasing license is bit expensive rather than other CRM tools of market. Mobile version does not perform well and don't have all the features as well as on PC version.
What problems is the product solving and how is that benefiting you?
HubSpot is most trending tool for our business of marketing and it gave us many reliable features for work. This CRM tool is mostly use for customer relation management and easily provide us customer for deals. Integration with social media is great and provide us opportunity to automate our business to high level. Customer tracking is one of the best feature of this marketing tool because it keeps us connected with customer and we can easily communicate for further information