Sales Hub Enterprise
HubSpotExternal reviews
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Automation - Exactly how you want it.
What do you like best about the product?
Workflows.
Workflows within HubSpot are absolutely fantastic... Once you've got your head around how to create them,(it can be tricky to cover all matter of events) workflows will essentially do all the heavy lifting for you. Myself and the team I work with have created lots and lots of workflows. The more workflows you create will definitely impact how much work you do (or don't) have to put in yourself. If you're new to using HubSpot for sales, I'd really recommend getting some training using the workflows feature.
This also crosses over into marketing too... If your team is frequently emailing contacts, you can initiate several workflows that can take control of the prospect/client journey - triggering multiple emails based upon intent such as clicks and opens. Essentially if you create the content, you can reuse this content in a lifecycle thanks to the help of HubSpot workflows.
Back to sales however: Whether it be notifying you of a prospect entering a particular deal stage or assigning a particular salesperson to an account, workflows are absolutely my personal favourite feature. within HubSpot sales.
Workflows within HubSpot are absolutely fantastic... Once you've got your head around how to create them,(it can be tricky to cover all matter of events) workflows will essentially do all the heavy lifting for you. Myself and the team I work with have created lots and lots of workflows. The more workflows you create will definitely impact how much work you do (or don't) have to put in yourself. If you're new to using HubSpot for sales, I'd really recommend getting some training using the workflows feature.
This also crosses over into marketing too... If your team is frequently emailing contacts, you can initiate several workflows that can take control of the prospect/client journey - triggering multiple emails based upon intent such as clicks and opens. Essentially if you create the content, you can reuse this content in a lifecycle thanks to the help of HubSpot workflows.
Back to sales however: Whether it be notifying you of a prospect entering a particular deal stage or assigning a particular salesperson to an account, workflows are absolutely my personal favourite feature. within HubSpot sales.
What do you dislike about the product?
I personally have no issues with the Sales side of HubSpot, but I hear the marketing side could do with more in depth pop-up creation. They currently use Privy, which i know integrates with HubSpot, however it may be worthwhile improving the popup function.
What problems is the product solving and how is that benefiting you?
Data. Tracking data through each deal stage, never losing contact with a piece of data. Previously we have had contacts drop out of our stages not because they weren't interested, but because of the poor tracking that previous software was capable of.
Recommendations to others considering the product:
As I mention in this review, please ensure you embark on training for workflows, they are absolutely essential.
For inbound sales Hubspot is my favorite CRM so far, after trying Salesforce, Sugar, and Pipedrive
What do you like best about the product?
My favorite aspects are the smart sequences, I like the ability to see and compare different sequences open rate, snippets, and Learning Hubspot School with Certificates.
What do you dislike about the product?
I dislike it for outreach, cannot import contact or info from LinkedIn which is very frustrating, a simple recommendation would be to have an add-on on google to import Linkedin profiles. Secondly, as a startup, HS had a few technical issues that made the software not available, which was frustrating at times. Last recommendations: I would like to have the ability to create ques by filtering all the different types of properties rather than the only designated columns, and ability to have sequences that vary slightly depending on properties.
What problems is the product solving and how is that benefiting you?
Trying to become more efficient, do more touches in less time and deliver relevant information to the client/prospect. Also, trying to qualify/disqualify as quickly as possible to differentiate good from bad leads and allocate my time wisely. At the end of the day, the main focus is improving the overall sale cycle to increase sales.
Recommendations to others considering the product:
Works best for inbound sales and marketing funnels
Hubspot time saver
What do you like best about the product?
What I like the best is the sequence. It is my first time to experience that and it really is a time saver. I like hubspot crm because it is very user friendly. I also like task management especially the queing part as it also saves time and allow you to know what to finish first or the nearest deadline that should be done first.
What do you dislike about the product?
As of now I do not notice any unlikable features because everything is very organized and easy to learn. It is very useful especially in sales.
What problems is the product solving and how is that benefiting you?
I think it helped me monitor my leads and my sales, it help me be on track since it has detailed deals with amount that I can see what I need to follow up and push through. It helps you for manage your task very well as it has a due date for each task you make.
Recommendations to others considering the product:
To all that are looking for hubspot, I would highly recommend this as it is very organized , it saves time, it helps you out monitoring all the details of the contacts and sales leads. It is the best as it is very easy to use and understand how it works. It help you finish tasks on time because it determines the deadline of each task so it allows you to know which comes first or which can be done at a later time. It also gave you opportunity to sit back and relax as you follow all your schedules events and task.
I have been using Hubspot for half a year, and i am satisfied with it
What do you like best about the product?
Best part of this CRM is simplicity. Everything is easy to find and use. Also the there are a lot of adjustments you can make through settings. All information is very compact and easy to work with. This system really improves your companies daily task completion speed.
What do you dislike about the product?
The thing i didn't like was applications use on Android system. Problem occurred when I was rotating screen from vertical to horizontal the proportions of tabs were not similar and it was hard to use.
What problems is the product solving and how is that benefiting you?
We are using Hubspot CRM so that we would always know which deal is in which status and when and who has done something with it. It is excelent that I can get to Hubspot CRM through multiple devices -phone ,pc ,tablet.
Recommendations to others considering the product:
Use the settings to make it more comfortable as well feel free to contact support center as it is very professional and will always help you to find best solution for you.
Automation expands capacity
What do you like best about the product?
With HubSpot, our different teams can easily integrate their online marketing efforts into one platform.
What do you dislike about the product?
There are some design flaws that impact what seem like basic behaviors, but these are definitely a small percentage of the overall functionality.
What problems is the product solving and how is that benefiting you?
We have been able to expand our capacity through expanding access to building emails, lists, and landing pages, that used to require a degree of technical expertise. Now a handful of people in our small organization all perform these tasks regularly.
Recommendations to others considering the product:
Have someone on your team become HubSpot expert that can help improve everybody's work by bringing in functionalities that most people would never thinkg about.
HubSpot CRM
What do you like best about the product?
HubSpot is easy to use and has enough features to meet the challenges faced by many of our clients. There are plenty of official learning resources to help anyone navigate and understand all aspects of the platform.
What do you dislike about the product?
Some of the reporting is quite basic and only covers high-level information, particularly for social media platforms. The file manager UI is lackluster, which makes organizing and cleaning up files a chore.
What problems is the product solving and how is that benefiting you?
We use HubSpot to help clients generate, engage with and manage leads. We also use HubSpot features to help generate site traffic and increase online visibility for our clients.
Having all the features required to solve these challenges in a central location, with shared data, is a significant benefit.
Having all the features required to solve these challenges in a central location, with shared data, is a significant benefit.
Recommendations to others considering the product:
Know how to onboard clients into the platform and have a plan, in advance, for how you will fully utilize the features on your plan.
Hubspot Changed the way our company works
What do you like best about the product?
everything. I use the marketing side of Hubspot and the CRM side. we just implemented the hubspot crm into our company about 3 weeks ago. It rocks.
What do you dislike about the product?
There are some customization features I wish were more developed, like the ability to customize the quote out of HubSpot crm. I also wish some of the inbox features were a little more developed for connection to tickets. I would also like some more development with the quoting system and the connection to accounting programs like Sage.
What problems is the product solving and how is that benefiting you?
So many. Loss of data, completing buyer journeys, tracking buyers from content to purchase. Sharing information. Routing customer inquiries. Reporting to managers. Time saving.
Recommendations to others considering the product:
Do it. You will not regret it. The team is awesome the support is awesome. Whether you go with a hubspot partner for implementation or the hubspot onboarding team - you will not be disappointed. It can seem overwhelming at times because Hubspot is such a large tool, but take it a bit at a time and it will more than pay for itself in rewards.
Amazing and free
What do you like best about the product?
The best part besides that it is free is the ease that has to customize according to what my company requires. I can add as many stages as I want in deals, add and edit fields that I need.
What do you dislike about the product?
That the fields can not be related, in the deals would be very useful.
What problems is the product solving and how is that benefiting you?
Follow up my sales opportunities, manage my database and manage the activities of the commercial team.
Recommendations to others considering the product:
It is a very customizable CRM, you can customize your stages in deals, add new fields as necessary.
It considers that it adapts perfectly to any sales process.
The drawback is that in order to make the fields required in the stages of the deals, you must acquire the version of salts that, although it has many advantages, perhaps you should review it.
A best CRM tool for our business of marketing.
What do you like best about the product?
HubSpot is well known CRM tool of market and it has all the basic features for our business of marketing. HubSpot is mostly use for Customers relation management and for Lead management. With the help of this tool we can customize our product easily and present towards online visitors. Integration of this tool with social media applications is very well which enable us to introduce our product in front of world and get customer easily for deals.
What do you dislike about the product?
HubSpot is an online CRM tool so it requires strong bandwidth of internet for work perfectly but on slow data connection HubSpot is unable to perform well. Features of this tool is bit complex for me rather then other CRM such as Zoho or Salesforce. I have to do so many clicks for setup this tool for work and sometimes it causes little errors which are hard for me to troubleshoot. Price of purchasing license for full version is also bit expensive rather than other CRM tools.
What problems is the product solving and how is that benefiting you?
HubSpot is best tool for business of marketing and it mostly use for Lead management, Contact management and for Pipeline management. It allows us to make changes in our product and convert as requirements of clients and get customers easily. Integration with social media is great and keeps us connected with online world. We can track customer and contact with them for further details of deals.
HubSpot very robust in what it can do
What do you like best about the product?
HubSpot is more than just a CRM. It's a marketing tool, email scheduler, and much more. For a CRM, it tracks customers with ease. You can have HubSpot log each email sent from your individual email domain, which keeps all the messages under the contact in HubSpot. I like that you can filter contacts by various fields, called properties. I have a filter to measure customer engagement, another for integrated customers, and others based on type of customer.
What do you dislike about the product?
There is so much to learn on HubSpot, it may take a while to get a hang of it. I think the contacts and CRM portion are the most intuitive parts. And there is also a learning academy to brush up on how to use the tools, and best practices.
What problems is the product solving and how is that benefiting you?
We keep track of all our clientele through hubspot. It allows all of the team members to pick up where one left off by being able to read email histories, notes taken, and any info regarding each customer. It's really an all-in-one tool.
Recommendations to others considering the product:
Definitely check out the learning academy for a better understanding of how to use HubSpot as well as your potential certification, which can help in other areas, like marketing.
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