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Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,018 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Abhishek S.

Great Visibility, with Room for Flexibility

  • July 27, 2025
  • Review provided by G2

What do you like best about the product?
I love the pipeline visibility, email tracking, and automation features. It saves a lot of time and keeps our sales team organized. Integration with Gmail and LinkedIn is also a big plus.
What do you dislike about the product?
Some useful features are locked behind expensive plans, and customizations can be limited for complex sales processes. More flexibility in reporting and workflows would be great.
What problems is the product solving and how is that benefiting you?
streamlined our sales process by centralizing deals, automating follow-ups, and improving pipeline visibility. It’s helped us close deals faster and stay more organized.


    Pete B.

Makes life easier

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Creating reports, forecasting and transparency across the team.
What do you dislike about the product?
Not really many downsides to it. I found that changing fields/ properties wasn't as intuitive as I'd have liked, but having dived into the Hubspot academy, it's all very easy to use now.
What problems is the product solving and how is that benefiting you?
Just having transparency into deals and sales activities within them.


    Benjamin M.

4 years with HubSpot Sales Hub with daily use: I still recommend it

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
After four years of daily use in a RevOps context, what stands out is how reliable and straightforward the platform is. The interface is clear and helps keep teams on the same page effortlessly. Sales Hub’s automation capabilities and customizable workflows make it easy to adapt processes as the company grows. The product team is on fire, there are product updates regularly.
What do you dislike about the product?
Some limitations are noticeable when you want to push customization, especially for detailed dashboards or more advanced reporting, but 95% of use cases are covered and there are always workaround
What problems is the product solving and how is that benefiting you?
Sales Hub keeps operations smooth and makes cross-team work simple.


    Construction

Must Have software

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
organized deals and customers. Can easily review a deal after months without having to search every email in outlook. All the activities are within customer's card. Every email and every file exchanged are in there.
What do you dislike about the product?
searching in Greek language is a downside. It should support Greek language too.
What problems is the product solving and how is that benefiting you?
we can easily distinguish which customers are worth out time,based on number of deals and the total engagement we had with him. Huge help is also customer;s card which includes every interaction we had with him/her


    Gonzalo M.

Great product, large learning curve

  • July 21, 2025
  • Review provided by G2

What do you like best about the product?
Consolidates all CRM information into one place. Various features. It takes a while to configure modules.
What do you dislike about the product?
Large learning curve. Integrations can be complicated, expensive and extensive.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has helped us cut down on manual data entry and keep track of deals more easily. It brings all our sales activities into one place, so we’re not bouncing between different tools or missing important updates. As a result, our team works more smoothly together, follows up with leads faster, and closes more deals. It’s taken a lot of the guesswork out of the sales process.


    Non-Profit Organization Management

Go-to for organizing, testing, and tracking sales outreach

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
This is most helpful if you're already using other Hubspot tools (and if you aren't, you should consider it!). As a marketer who supports our sales & fundraising team, I love that I can help create email sequences, manage the data, and get insights into what we're testing and what's working, and make the actual outreach, follow-up and next steps easy for my colleagues. I love that they get the reply emails directly in their inbox (integrating with Gmail) and that I can push data to Airtable as well.
What do you dislike about the product?
I think having a support person is still necessary, even though Hubspot is great at making things as easy as possible (so I don't know what else they could do there to improve). Many colleagues I've worked with just have challenges when working with new technology, especially the set-up of the sequences tool.
What problems is the product solving and how is that benefiting you?
Managing outreach at scale. As a non-profit we do not have a large staff, and need to make the most of our limited time. Hubspot Sales Hub was an affordable add-on to allow our fundraiser/sales to get organized in their data, plan ahead and personalize outreach, and make follow-up and scheduling meetings easy.


    Leonardo C.

Straightforward Sales Process

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
The fact that you can integrate a lot of apps directly into Hubspot makes it easy to have different tools while having your sales force in one place.
What do you dislike about the product?
Sometimes deals can be confusing since there can be a lot of them for just one lead.
What problems is the product solving and how is that benefiting you?
Helped me to mantain track of the sale process while adding notes and updating information.


    Asmita M.

Hubspot makes sales tracking simple and quick

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot sales hub makes tracking leads and managing pipelines super easy, All in one clean dashboard. Saves time with follow-up and reminders.
What do you dislike about the product?
Some advanced features are only available in higher priced plans.
What problems is the product solving and how is that benefiting you?
It help us track leads manage pipelines and automate follow-ups, saves time and improving our overall sales process.


    Mohit Y.

HubSpot Sales Hub: Proven asset for streamlining sales operations with AI wonders

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
• I just love how easy it is to use and how smoothly it fits right into our daily workflows. It never feels like a chore.
• This platform has really grown a lot in terms of features, which is awesome, but the best part is it still manages to feel super user-friendly.
• Honestly, the email tracking, those automated sequences, and the AI features have been total game-changers for how we engage with leads and get them to convert. We couldn't do without 'em now.
• Getting this set up was a breeze, and integrating it with our other tools like Slack, Zoom, and Salesforce has drastically cut down on all that annoying context switching. It's a huge time-saver.
• What's really great is that their customer support genuinely listens to long-term users. You can tell they're always evolving the tool based on what we say.
What do you dislike about the product?
• The reporting and analytics could definitely use more granular customization. It'd be great to drill down a bit further.
• It's a bit frustrating that some key features are locked behind those higher-tier pricing plans. It just makes it tougher for smaller teams trying to scale
• Sometimes the workflows feel like they lack the advanced logic you see in competitors like Salesforce or Zoho CRM.
• We've hit some occasional lag or syncing delays when working with third-party integrations. It's not constant, but it pops up now and then.
What problems is the product solving and how is that benefiting you?
• Our outreach is totally streamlined now thanks to the automated emails and follow-ups – it genuinely saves us hours every single week.
• We've got so much better visibility into our sales process; those clear pipeline views and performance dashboards make a huge difference.
• The call insights are brilliant for coaching our reps and really honing our messaging
• The AI handles so much of the busywork for us, like task reminders, enriching data, and prioritizing leads. It's a lifesaver.


    Mental Health Care

Formidable All-In-One CRM Solution

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
The sequencing function is a game-changer, allows you to pace your outreach efforts in a succinct and simple fashion. The ability to integrate the tool seamlessly with other platforms is beyond valuable. The ease of implementation is another massive plus for HubSpot. This has become our everyday solution for all leads as a team/company.
What do you dislike about the product?
It lacks truly intuitive tools that tracks the health of particular leads and when follow-ups and outreach is integral to moving the lead forward through the sales funnel. Customer support can be a bit of a lag as well.
What problems is the product solving and how is that benefiting you?
It provides an all-in-one solution for all marketing/sales leads in a single/uniform platform that the entire team can use every single day.