Sales Hub Enterprise
HubSpotExternal reviews
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Automation expands capacity
What do you like best about the product?
With HubSpot, our different teams can easily integrate their online marketing efforts into one platform.
What do you dislike about the product?
There are some design flaws that impact what seem like basic behaviors, but these are definitely a small percentage of the overall functionality.
What problems is the product solving and how is that benefiting you?
We have been able to expand our capacity through expanding access to building emails, lists, and landing pages, that used to require a degree of technical expertise. Now a handful of people in our small organization all perform these tasks regularly.
Recommendations to others considering the product:
Have someone on your team become HubSpot expert that can help improve everybody's work by bringing in functionalities that most people would never thinkg about.
HubSpot CRM
What do you like best about the product?
HubSpot is easy to use and has enough features to meet the challenges faced by many of our clients. There are plenty of official learning resources to help anyone navigate and understand all aspects of the platform.
What do you dislike about the product?
Some of the reporting is quite basic and only covers high-level information, particularly for social media platforms. The file manager UI is lackluster, which makes organizing and cleaning up files a chore.
What problems is the product solving and how is that benefiting you?
We use HubSpot to help clients generate, engage with and manage leads. We also use HubSpot features to help generate site traffic and increase online visibility for our clients.
Having all the features required to solve these challenges in a central location, with shared data, is a significant benefit.
Having all the features required to solve these challenges in a central location, with shared data, is a significant benefit.
Recommendations to others considering the product:
Know how to onboard clients into the platform and have a plan, in advance, for how you will fully utilize the features on your plan.
Hubspot Changed the way our company works
What do you like best about the product?
everything. I use the marketing side of Hubspot and the CRM side. we just implemented the hubspot crm into our company about 3 weeks ago. It rocks.
What do you dislike about the product?
There are some customization features I wish were more developed, like the ability to customize the quote out of HubSpot crm. I also wish some of the inbox features were a little more developed for connection to tickets. I would also like some more development with the quoting system and the connection to accounting programs like Sage.
What problems is the product solving and how is that benefiting you?
So many. Loss of data, completing buyer journeys, tracking buyers from content to purchase. Sharing information. Routing customer inquiries. Reporting to managers. Time saving.
Recommendations to others considering the product:
Do it. You will not regret it. The team is awesome the support is awesome. Whether you go with a hubspot partner for implementation or the hubspot onboarding team - you will not be disappointed. It can seem overwhelming at times because Hubspot is such a large tool, but take it a bit at a time and it will more than pay for itself in rewards.
Amazing and free
What do you like best about the product?
The best part besides that it is free is the ease that has to customize according to what my company requires. I can add as many stages as I want in deals, add and edit fields that I need.
What do you dislike about the product?
That the fields can not be related, in the deals would be very useful.
What problems is the product solving and how is that benefiting you?
Follow up my sales opportunities, manage my database and manage the activities of the commercial team.
Recommendations to others considering the product:
It is a very customizable CRM, you can customize your stages in deals, add new fields as necessary.
It considers that it adapts perfectly to any sales process.
The drawback is that in order to make the fields required in the stages of the deals, you must acquire the version of salts that, although it has many advantages, perhaps you should review it.
A best CRM tool for our business of marketing.
What do you like best about the product?
HubSpot is well known CRM tool of market and it has all the basic features for our business of marketing. HubSpot is mostly use for Customers relation management and for Lead management. With the help of this tool we can customize our product easily and present towards online visitors. Integration of this tool with social media applications is very well which enable us to introduce our product in front of world and get customer easily for deals.
What do you dislike about the product?
HubSpot is an online CRM tool so it requires strong bandwidth of internet for work perfectly but on slow data connection HubSpot is unable to perform well. Features of this tool is bit complex for me rather then other CRM such as Zoho or Salesforce. I have to do so many clicks for setup this tool for work and sometimes it causes little errors which are hard for me to troubleshoot. Price of purchasing license for full version is also bit expensive rather than other CRM tools.
What problems is the product solving and how is that benefiting you?
HubSpot is best tool for business of marketing and it mostly use for Lead management, Contact management and for Pipeline management. It allows us to make changes in our product and convert as requirements of clients and get customers easily. Integration with social media is great and keeps us connected with online world. We can track customer and contact with them for further details of deals.
HubSpot very robust in what it can do
What do you like best about the product?
HubSpot is more than just a CRM. It's a marketing tool, email scheduler, and much more. For a CRM, it tracks customers with ease. You can have HubSpot log each email sent from your individual email domain, which keeps all the messages under the contact in HubSpot. I like that you can filter contacts by various fields, called properties. I have a filter to measure customer engagement, another for integrated customers, and others based on type of customer.
What do you dislike about the product?
There is so much to learn on HubSpot, it may take a while to get a hang of it. I think the contacts and CRM portion are the most intuitive parts. And there is also a learning academy to brush up on how to use the tools, and best practices.
What problems is the product solving and how is that benefiting you?
We keep track of all our clientele through hubspot. It allows all of the team members to pick up where one left off by being able to read email histories, notes taken, and any info regarding each customer. It's really an all-in-one tool.
Recommendations to others considering the product:
Definitely check out the learning academy for a better understanding of how to use HubSpot as well as your potential certification, which can help in other areas, like marketing.
HubSpot Sales - AMAZING EXPERIENCE!
What do you like best about the product?
I love how simple, yet very efficient HubSpot is. The customization with the properties have been a huge benefit to my team and our reports.
What do you dislike about the product?
I wish I was able to cherry-pick some features from the marketing side of HubSpot to enhance the tools I use on the Sales side. I work with a company that has very tight pockets and investing into 2 platforms within HubSpot is not doable.
What problems is the product solving and how is that benefiting you?
The Workflows are a huge hit with my company. I have about 12 individuals who's workday is completely automated by HubSpot.
Recommendations to others considering the product:
Look into both the Sales and Marketing side of HubSpot. What features are universal, which features can you not live without. If you have an unorthodox sales pipeline like my company, NO WORRIES. HubSpot is completely customizable and their support staff is easy to work with.
HubSpot CRM
What do you like best about the product?
I love that HubSpot is a dynamic, easy to use tool and comes with a learning community and forum.
What do you dislike about the product?
There are a few kinks with any CRM solutions that are hard to customize for your own needs. IT is a combination of working with your team and with the HubSpot team to figure out work worunds for these smaller customer needs.
What problems is the product solving and how is that benefiting you?
We needed a place for our Sales and Customer Success teams to communicate with, track, analyze and update all of our deals and prospects.
Recommendations to others considering the product:
I would highly recommed a demo with them and really asking direct questions pertaining to how HubSpot solves your team's needs. Their platform speaks for itself but you need to know how exactly they can help you. THey offer a comprehensive CRM platform that is easy to use, easy to set-up, easy to get trained on but how you utilize it is up to your team.
A Specific CRM tool for sales and marketing business.
What do you like best about the product?
HubSpot is complete suite for our marketing business and it has all the basic abilities to complete our all needs of marketing business. We can customize our product with this tool and easily present it in front of online visitors and we can also get their reasonable reviews about product and convert them as requirements. HubSpot help us to get customer easily and stay connected with them at the time of need and we can track them via email for further deals. It integrated well with social media and gives us option to automate our business.
What do you dislike about the product?
HubSpot is an online CRM so it also has some limitations which makes our work little complex. Some of its features are relatively complex for new user and they need more training to grip on these features. Fields and custom section are not well organized in this tool and reporting features is still lacking. HubSpot's features are good but I price for purchasing full version is bit expensive rather than other CRM tools.
What problems is the product solving and how is that benefiting you?
HubSpot is a CRM tool and it comes with many efficient features which gives us opportunities to customize our product as requirements of clients and automate our business of marketing. This tool is mostly use for Lead management, contact management and for pipeline management. Mobile version is also very good for business because we can easily mage our work from anywhere.
It does what is says on the tin and more!
What do you like best about the product?
Our entire sales, marketing and customer service process is completey intertwined end to end with HubSpot. We would require several solutions to match what HubSpot does.
What do you dislike about the product?
The license structure is a bit of a jump as your team grows.
What problems is the product solving and how is that benefiting you?
We use HubSpot CRM as the central hub of client information. We use it to publish daily newsletters and importantly manage customer support and sales with various integrations.
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