Sales Hub Enterprise
HubSpotExternal reviews
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Such a powerful system that has lead to amazing results!
What do you like best about the product?
There are heaps of things about HubSpot that I really like but my top 3 are - email sequences, the easy to use interface (which was in BETA) and the free courses to help you develop your skills.
What do you dislike about the product?
The only thing I would change is when the sequences are created that the task part could be added to a queue. For example, I would like to add my call into a specific queue I have already set up.
What problems is the product solving and how is that benefiting you?
My organisation has been off the richter scale with HubSpot. I have been able to work more leads and never drop the ball because of the tasks and integrations that HubSpot offers. My favourite is tracking my emails and logging all my conversations in HubSpot.
Recommendations to others considering the product:
If you are looking for a no BS CRM system then this is the one.
Hubspot CRM review
What do you like best about the product?
Being able to streamline my work with the use of sequences, and the help and support of the Hubspot team
What do you dislike about the product?
When using the chat I wish there was a way to have better notifications that a chat has been started.
What problems is the product solving and how is that benefiting you?
I am a lot more efficient and am able to track on follow up with my leads/ customers as they progress through the sale process. I love knowing how interested they are in our emails and documents
Recommendations to others considering the product:
I would say to anyone considering Hubspot, stop considering it and get it it will be the best thing your company can do to progress
Love Love HubSpot
What do you like best about the product?
I love that my marketing and sales software is all in one place. I am a leads analyst so to not have to jump between marketing and sales programs is amazing.
What do you dislike about the product?
There hasn't been anything that i dislike so far.
What problems is the product solving and how is that benefiting you?
I have solved the problem of having to use two systems to link sales and marketing. It is better for our sales people to see the full marketing process and everything their contacts have seen.
By far the most comprehensive and useful CRM I've ever used.
What do you like best about the product?
My favourite aspect of HubSpot is how user-friendly the interface is. I have access to an incredible amount of information about contacts in a single view, which ends up making my life ten times easier and ultimately provide a better experience for contacts. In addition, being able to set reminders for certain tasks and follow ups means I can clear brain space for higher-level thinking and leave the details to HubSpot.
What do you dislike about the product?
Sometimes I wish the Deals were set up differently and that Deal attributes were most customizable. I still find myself making custom Excel spreadsheets for certain elements of tracking. I also don't like that sometimes the system seems to 'forget' that I'm an admin on the account and prevents me from taking certain actions, like Creating a New Deal, etc. Usually the CRM works fine, but sometimes there are minor tech glitches that can really throw a wrench in your day.
What problems is the product solving and how is that benefiting you?
The fact that I can log so much information in one spot and manage almost the entirety of what I do through the platform, saves me time by not having to constantly switch programs. I love the amount of data I get about a contact's behaviour and how they are interacting with our content - this makes personalized reach outs ten times easier.
Recommendations to others considering the product:
It's not cheap, but it's worth it.
Great everyday CRM!!!
What do you like best about the product?
I like a lot of features on HubSpot so to narrow it to one best thing is fairly hard. I really like how customizable everything is. It makes it super user-friendly.
What do you dislike about the product?
Some times when I'm trying to make a bunch of calls I feel like there are one too many steps before I make another call. This can result in fewer calls for the overall day I make.
What problems is the product solving and how is that benefiting you?
It's super easy to keep track of leads. Once our company switched to Hubspot I was able to stay on top of my leads a lot better.
Very helpful tutorials
What do you like best about the product?
The videos are extremely helpful and easy to follow. My company left me to get trained up on my own in HubSpot which I was nervous about, but the HubSpot Academy videos brought me up to speed and even gave me new insight to bring back to the team. It makes sense that the people who designed the software know how to best utilize it, but it's not something I had thought of before. Glad to have the knowledge now.
What do you dislike about the product?
The only thing I didn't like was that some of the quizzes took 24 hours to implement the results. I would like it better if it were more immediate so I could wrap up the training quicker.
What problems is the product solving and how is that benefiting you?
We're using HubSpot to sort leads, to nurture leads with sequences and workflows, and to create email lists. I've realized how easy it is to make a follow up sequence for leads so our interactions can be mostly automated and take up very little of my time.
Recommendations to others considering the product:
Definitely at least take it for a spin for a test trial. I always learn something when I watch the tutorials and am expanding on how to optimize our usage of it. Seems pretty endless!
Hubspot and its certifications have elevated my marketing capabilities.
What do you like best about the product?
The CRM is easy to use, and has many features even in its basic/free version that are essential to any organization's success. That advantage is amplified ten-fold when you take advantage of their subscriptions. It easy to plan and execute a marketing campaign, track results, and manage leads that have been generated.
What do you dislike about the product?
My only critique is that I wish that the user could pick and choose what to pay for. Some features that seem paramount for elevating a small business to the next level are out of many small business' price range.
What problems is the product solving and how is that benefiting you?
Easy to use. Their online learning and certifications are great not only for getting people up to speed with how to use Hubspot, but also a valuable resource for essential marketing tips and tricks. Even the free model gives users a lot to use in their marketing efforts. The professional subscription pack is game changing as far as being able to stay on top of and influence your market.
Recommendations to others considering the product:
Evaluate whether or not it is worth the investment. If so, take the plunge, and make sure you try to think out of the box about ways that it can be useful!
New sales career made more managable!
What do you like best about the product?
Being new to the sales field, it was a challenge to get organized and establish a consistent work flow to my daily activities. HubSpot was an amazing resource right from the start. The learning center was so helpful, and I could view trainings as my schedule allowed. The more I use the sales program, the more cool features I find! The Sales Team Productivity tool allows me to view my activities within a week timeframe to see how I am progressing compared to previous weeks. This is motivating and really helps with the management of my activities.
What do you dislike about the product?
I have found it challenging to find a direct phone number to call (while in the moment). I may be missing it somewhere, but it eludes me.
What problems is the product solving and how is that benefiting you?
I check the sales deal board throughout my day, and manage my deal activities utilizing the notes, calls and email activity features. All of the data relating to my sales deal is located in one spot.
Recommendations to others considering the product:
Be sure to utilize the training videos in the learning center. They are very informative and helpful!
Keeps me productive and organized
What do you like best about the product?
Email Tracking - Queqed Calling and emailing - efficient email templates
What do you dislike about the product?
Sometimes HubSpot has Glitches and forces me to restart throughout the day. Also, because HubSpot is my primary CRM, toward the middle of the day, it begins to run slower. Which causes me to refresh. But after doing so, it works fine.
What problems is the product solving and how is that benefiting you?
Solving my issue of staying organized and keeping track of results
Recommendations to others considering the product:
If you have issues with staying organized, productive and being efficient with your time, HubSpot can help.
Wish it was here years ago
What do you like best about the product?
How organized it makes my pipeline. There are fewer missed opportunities due to the organization this wonderful CRM brings.
What do you dislike about the product?
I kinda wish there was an optional "pop-up" reminder for certain calls. I don't always check the notification bell right away. It might be helpful to get an alarm type alert that reminds you of a call.
What problems is the product solving and how is that benefiting you?
Organization. Very automated and that's what I love. Adding a voice behind the automation is the way forward.
Recommendations to others considering the product:
Worth the investment. Brilliant tool especially for creating your own leads.
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