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5-star reviews ( Show all reviews )

    Warner B.

Powerful CRM tool for inbound marketing.

  • May 21, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is powerful CRM tool for business of marketing and all of its features are very effective for use. It comes with many reliable features which allows to customize our product regularly and easily get customers for further deals. It integration with other social media applications is great which help us to present our product in front of online world. It integrates well with Email which enable us to track customer at the time of need and stay connected with them. It enables us to create a strong relation with customer and get opportunities to automate our business.
What do you dislike about the product?
HubSpot is an online tool for marketing and sales but so times it works slowly and small bugs occur during work which creates problems for us. Some feature of this tool is bit hard fir new user and as HubSpot is an online tool so it also has some limitations which not fulfill our all needs for marketing. As my personal prospective this tool is bit expensive rather than other CRM tool of market.
What problems is the product solving and how is that benefiting you?
HunSpot is great CRM tool for inbound marketing and it has many reliable features fir work. We customize our products as requirements of customers and easily get orders for further deals. We mostly use this tool for Customer tracking, Lead management and for pipeline management. HubSpot perform well for automate our business and gives us many options for tackle clients easily for further details.


    Victor C.

HubSpot CRM, the ultimate guide

  • May 21, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot CRM has helped me in making my workflow easy. It helped in reminding me about the task(s) I have. It makes me remember everything in detail.
What do you dislike about the product?
Their is nothing to dislike about HubSpot CRM. If you dislike HubSpot CRM that means you are not yet ready for an easy work flow which will help you eliminate so much stress and checking back and forth for details of previous encounters and conversations.
What problems is the product solving and how is that benefiting you?
Setting up task, logging calls and emails, adding contacts (personal, company etc.), sending emails etc.
it reminds me of my task and help me automate so many activities.
Recommendations to others considering the product:
For easy and efficient work, HubSpot CRM is the best. Don't wait to be told. Hurry now and enjoy it's greatness.


    Kenneth D.

Awesome

  • May 21, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot makes life of a Sales guy so easy through it n number of features for prospecting , profiling , data management , Sales pipline management. All of this makes the Sales team work more efficient. I have been using Hubspot from last 3 years and it has never disappointed me.
What do you dislike about the product?
I would say a lot of updates on short period of time sometimes disturbs the experience. I think updates should be only done every 3 months or 6 months.
What problems is the product solving and how is that benefiting you?
Database management - Made my life lot easier to track all lead activity.
Prospecting - Tools like sequences , email scheduling , templates
Deals tracking
Recommendations to others considering the product:
Its the best CRM in the market. Simplicity at its best


    Caitlyn S.

Increasing reach, collaboration, and output

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot has completely changed the way our sales and marketing teams interact and has allowed our sales team to significantly streamline and improve our outreach. With a dispersed/remote sales team, HubSpot has dramatically increased visibility and ability to support each other's workload. I can't imagine going back to doing my job without HubSpot!
What do you dislike about the product?
We're still learning how to maximize our use of HubSpot and feel like the reporting functionality/ease-of-use could improve. It's also challenging managing version control between Sales Documents and Marketing Files. We use the same collateral in both places and it can be confusing.
What problems is the product solving and how is that benefiting you?
We're reaching more potential partners and providing more value to our partners and network than before we began using HubSpot.


    Shiraz H.

HubSpot CRM and Sales Automation keeps me efficient

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
Calendar scheduling has streamlined my communication process and helped me to go from having 1-2 meetings per week with prospects to having 1-2 meetings per day instead.

The click to call capabilities come in handy frequently as well - especially when combined with the Google Mail extension.

Being able to utilize HubSpot as a centralized document repository for sharing marketing collateral, how-to guides, and policy documents, saves me from having manually browse and attach commonly used documents.

To top if off, the HubSpot Sequences capability aligns perfectly with the Sales Playbook that we created at our organization. This means that when we make adjustments in policy or procedure on our end, it's just a matter of a few simple tweaks in HubSpot and the system immediately allows us to properly implement those new practices in a way that's intuitive and familiar to the rest of our Sales reps.
What do you dislike about the product?
The Google integration is pretty good but still has some room for improvement. I spend most of my day working out of my email inbox and some of the updates that I need to make to a record or some of the added visibility that I might desire will require me to go into the HubSpot app itself - versus using the integrated sidebar. I've noticed HubSpot continues to improve the integrated sidebar and the updates seem to be centered around a User Testing approach, so I'm hopeful that this integration will be even tighter going forward.
What problems is the product solving and how is that benefiting you?
Before we started using HubSpot as our CRM, we already knew that our conversion rates were highest after having a chance to provide a 1 to 1 demo of our solutions to prospects. By incorporating HubSpot CRM, we have been able to successfully align our activities around our goal of booking more meetings. The result has been a noticeable increase in the number of meetings booked, and a noticeable decrease in the number of appointments that result in a no-show by the prospect
Recommendations to others considering the product:
Invest your time and effort into building a proper Sales Playbook. Utilize the Sequences, Documents, and Meetings features of HubSpot within the playbook stages in order to help you limit the amount of "busy work" that your reps have to engage in on a daily basis. This will free up your reps to focus more on selling than working on administrative or repetitive tasks.


    Billy B.

Hubspot Task Management

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
What I enjoy the most about using Hubspot is the task management tools. It is great to have your task list build up over time as you are doing outreach so that you don't have to spend a ton of time planning out each day
What do you dislike about the product?
I wish you could set a task from the gmail integration
What problems is the product solving and how is that benefiting you?
I am able to be much more productive with Hubspot because I have my tasks ready to go every morning.
Recommendations to others considering the product:
They add great features over time at no additional cost


    Andrew G.

Hubspot great for me

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
I love the integration with Gmail and being able to tell when the receiver opens the email
What do you dislike about the product?
The contact page could be better along with how the contacts relate to the companies,. Should be able to convert prospects to accounts then show the contacts under the company listing
What problems is the product solving and how is that benefiting you?
Managing lots of prospects and being able to keep up with when their budgets come round.
Recommendations to others considering the product:
Try the free version first


    Real Estate

Hub spot in a matter of 8 months experiece

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
I like that I can link my accounts to which branches I'm dealing with on a day to day basis. I can tie in any client with their superior once I capture someone in Hubspot.

With my position I can keep all my contacts in my pipeline based on my calls, emails, etc. If we source a president of a company it should highlight others in system so we can source better and attach the right employees under the president.

I love making templates in Hubspot- I send my cadences off daily. My follow up process is maximized every time because my clients know what I need from them prior to our call.
What do you dislike about the product?
In Hubspot, sometime colleagues can create the same company and not have it pull up.

To avoid duplication first name and last name should pull up and not let anyone put the same contact in Hubspot with manager approval.


What problems is the product solving and how is that benefiting you?
Hubspot keeps everything organized for me daily. I can move fast through the system, open up tabs, log calls, log emails attach all records to each call every time so I don't have to go to each individuals contact page.
Recommendations to others considering the product:
To avoid duplication on contacts being input into system let it be by first name & last name and make sure to attach every email the contact has ever used. What we have seen here is we work with lenders that move companies a lot and they will call in with their gmail or new company and it automatically makes a new contact instead of them being linked by the same cell phone number. We should not be able to have same name and cell phone number with new emails being input.


    Mark J.

Only use if you want to grow

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
There are alot of CRM choices available, Hubspot is in my opinion the best choice. There are other CRM's that have more advanced features, but unless you have a college degree in that CRM chances are you are not fully utilizing the features. Hubspot is one of the most user friendly CRM's I have ever used and the fact that is simple for sales reps to use, means that they are more likely to use it effectively versus just going through the bear minimums
What do you dislike about the product?
Downsides are using Hubspot are the limitations on the tier below enterprise. I would love to send out more emails through sequences. Of course they could be cheaper, but they are not the most expensive option. My biggest dislike is the system issues right before an update comes out. Sometimes the system runs slow, but other times what work has been done did not save. They always apologize for any inconvenience and they are thorough in explaining the updates.
What problems is the product solving and how is that benefiting you?
One platform to handle marketing and other campaigns, tons of API's that help integrate to other platforms. We love the built in systems and we look forward to seeing what Hubspot rolls out over the next few months. I believe they are going to become the top player in the space and the updates they provide always are geared to help us become more productive
Recommendations to others considering the product:
Try it, there are competitors but Hubspot is more user friendly than other ones that I have seen.


    Pascal C.

Very intuitive and powerful CRM

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
I like the way Hubspot is simple and yet a very powerful CRM!
It allows me to know exactly where my customers are in their journey and have the proper communications with them. I strongly recommend Hubspot if you are looking at a powerful and easy to use CRM.
What do you dislike about the product?
There are some limitations (I'm using the free version), it may be a bit overwhelming for someone who is completely new to the plateforme, maybe a video onboarding? Otherwise, once you get your hands on it, it is awesome.
What problems is the product solving and how is that benefiting you?
I help business with their marketing strategies. We have an amazing control and insight on how our customers interact with our tool and our website. It allows us to call them when they are hot leads and close deals or follow up on previous deals.