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Reviews from AWS customer

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10,016 reviews
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5-star reviews ( Show all reviews )

    Maurice R.

Great Tool for Small Businesses

  • May 09, 2019
  • Review provided by G2

What do you like best about the product?
The integration between leads contacts, emails, and deals is a great benefit to stay organized and see everything in one place. It is a very easy interface that can be viewed from anywhere you are working from, be it home, office, or traveling. The collaborative organization is handled by the application and it is made simple for all to use.
What do you dislike about the product?
Like most CRM applications, it can be cluttered very quickly. There is a lot of manual input by our application administrators, but that is the case with every tool. We are still working to make things easier to enter and integrate from our older tools, but HubSpot is the easiest tool so far to use.
What problems is the product solving and how is that benefiting you?
Lead collaboration by the entire team is one of the problems that HubSpot is solving. We previously struggled with keeping everything together and up to date. We are now able to easily pull in notes, conversations, and status into one place. Sales and business development personnel, even the technically challenged ones, can use the system by simply adding the Outlook extensions so that conversations are managed by the application.
Recommendations to others considering the product:
Give it a try, at least the free version. It will open up and free so much time for your day to day tasks.


    Computer Software

Great for Sales Automation

  • May 07, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot sales allows you to automate a lot of those things that take a lot of time in sales. Emails, tasks, and calls are all easily executed in the CRM platform
What do you dislike about the product?
I would like an easier to use navigation system.
What problems is the product solving and how is that benefiting you?
Being able to reach out to a lot of people very easily with the sequences and automated tasks you can create have helped a lot!


    Mathew W.

An excellent CRM suite for content management.

  • May 07, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is an CRM tool for marketing business and gives us many reliable features for upgrade our business. With help of HubSpot CRM user will customize product features as requirements of clients and automate business to high level. Integrated with social media which is another big option for us to present our product in front of social media visitors. It enable us to built a strong relation with customer and provide them best service for further steps of deal. Fields and emails are well connected to the platform of marketing.
What do you dislike about the product?
HubSpot has all the basic features for work better for the business of marketing but some of it features are bit complex for new user compare by other major CRM tool of market. Price for buying its premiums version is bit expensive. Reporting features need more improvement and it has some limited features which are not full fill our all needs of inbound marketing. HubSpot has limited features so it need to be upgrade for some new and well defined features.
What problems is the product solving and how is that benefiting you?
HubSpot is a basic CRM platform where we can organize our product and customize it's features as requirements of buyers. It integrated with our other social media applications which is another big opportunity for us to keep our business in front of the world. Customer tracking is one of the best feature I like most because it brings customer together for further business and allow us to create a good relation with them.


    Doug O.

A developer suit for inbound marketing and sales.

  • April 25, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is a new way to upgrade our business of marketing and create good relation with customer and it has all the basic features for having great experience of work for marketing business. Hubspot is an CRM tool so it allows to describe our product details in front of customer and get their attention for further deals. It also gives user a great ability to track customer and communicate with than to tell them further steps of marketing sales. Hubspot is better option for us rather than other market tools to upgrade our marketing business and automate our products as requirements.
What do you dislike about the product?
Hubspot is new way of marketing so it's features are relatively new for new user compare by other major CRM of market and it's not advanced yet and relatively inflexible for complete all the tasks of marketing business. Hubspot pricing is so high and trial version don't have all the features as well as in full version. Reporting features need more improvements and sometime small Bugs occur during work. More temples would be more effectual for email.
What problems is the product solving and how is that benefiting you?
Hubspot is CRM tool and well organized for our marketing business and most of its features are so helpful for us makes changes easily to our product. It gives us opportunity to explain our product features and convert them as requirements of customer. Customer tracking and email option is best for me to fulfill all the tasks for get orders. Many major CRM are trending in market but HubSpot is best tool for me and give me freedom to work from anywhere and from any portable device.


    Abner A.

A best and reliable CRM tool for marketing business.

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is very useful for CAN tool for business of marketing and it's feature are very effective for our explain about product. Hubspot can update product regularly and allow us to customize product at the requirement of clients. It can easily Synchronize all data and keep records as a backup option. HubSpot integrate with gmail which is very helpful feature for us to contact with customer and conversant with than for further prospects and also track customer and have access to profile of customer. HubSpot gives us full freedom to customize our product and automate business to high levels. It enable us to create a good relation with customer which much beneficial for our business for further deals.
What do you dislike about the product?
HubSpot CRM is an online marketing tool and gives us opportunity to upgrade our business environment but it has some little bit difficulties need to be resolved, sometime time it works slowly which is time consuming for us. Custom and files option need more improvements and HubSpot CRM is more expensive rather than other marketing CRM tool of market. Some of it features are a bit complex for new user and user need more trading for group on this tool.
What problems is the product solving and how is that benefiting you?
HubSpot is a basic platform for marketing business and it's all features are very effective for us to customize our product and describe it's features in front of clients. Customer tracking and email integration is very use full option for us to create a good relation with customer and manage our business environment. HubSpot is easy to install and works efficiently to transform our business to high levels. Customer service of HubSpot is user friendly and help us to solve the problems are we facing during business.


    Joseph D.

Best CRM

  • April 21, 2019
  • Review provided by G2

What do you like best about the product?
So simple works each and every time great to show others how to doing the same, and the best part I love the most is to know when someone opened your email...
What do you dislike about the product?
Only thing I noticed sometimes I need to log out log in and then in reverse in my email then it it works great it seems to happen every other month, but I figured out the work around
What problems is the product solving and how is that benefiting you?
Well best part is again when you see they opened your email that you sent, just showing that allow makes people go wow, then as other companies and contacts reach you all you do is select save and make the edits you need and can do deals task and much more on the fly or when you open it to full page
Recommendations to others considering the product:
please keep the product browser friendly ,, the cell phones are not up to par to using any programs and no one likes to download anything anymore


    Dennis H. C.

A best automation tool for our marketing business..

  • April 19, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot CRM is a basic optimizer tool for our products and allows us to maintain our products easily. It’s a marketing CRM and enable us to make changes in products as requirement of customer. HubSpot CRM is super easy to install and works efficiently. It’s all features are helpful for us to manage our products and stay connected with clients. We have all access to customer profile so we can easily track the customer details for further steps.
What do you dislike about the product?
HubSpot is an automation tool for our products and has basic features for marketing but it also has some problems to work with this suit. HubSpot CRM features are bit complicate and tough for new user, in that case new user need more training to get grip on this CRM. It doesn't integrate with other social media apps so it should be integrating with social media application such as, Instagram, Facebook and Twitter which could be more helpful for us to advertise our products.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is so helpful for our marketing business and provides us more opportunity to upgrade our product easily on high level. It enables us to build a good relation with clients and customer tracking feature. this tool is so good for stay in touch. customer support service is very potential for us to get solution of our difficulties. Its a best option for me upgrade our business seamlessly with this helpful CRM tool.


    Vijay G.

A power CRM tool for our business..

  • April 18, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is best CRM tool and it is easy to install and have many reliable features which enables us to woks easily. It an automation tool for our marketing business and allow us to explain our product features in front of clients and create a good relation between sellers and customer. HubSpot has a feature or customer tracking which is very useful for us to track customer and contact with them for further deals and its also integrate with social media which is a good option for us advertise about our product and increase our entire business network.
What do you dislike about the product?
As HubSpot is a online business marketing tool for inbound marketing it also has some drawbacks one of them is it has limited numbers of feature which not allow us to work effectively and customize our product as clients requirements. some of it feature are bit complex for average user. Hubspot is more expensive rather then other market CRM tools so it need to be more cheap and more updates to complete all the needs user.
What problems is the product solving and how is that benefiting you?
HubSpot is a basic CRM tool for our business of marketing and works smoothly. Its feature are good to work with them and allow us to describe our product on this tool and get clients for further deals. It's a good option for us to upgrade our business to large enterprise and also available on modern devices and gives us freedom to work from anywhere and from any portable device.


    Information Technology and Services

Great Tool For Your Business

  • April 17, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is very easy and intuitive to understand and work with. We like the suite of products that address the needs of marketing, sales and customer support. Features are built in that eliminate the need to download many Apps.
What do you dislike about the product?
The CRM portion is least mature feature-wise but is getting better every release. When implementing, we had to devise several work-arounds to do what we needed to do.
What problems is the product solving and how is that benefiting you?
Hubspot enables our marketing efforts and allows us to easily attribute from first contact to sale and then through customer support. Good reporting makes it easy for all our executives to understand. Sales is more accountable, marketing is improving their engagement and success every day and customer support can easily track their tickets. Meanwhile, the entire company has line of sight to the communications across all 3 departments with every client.
Recommendations to others considering the product:
All CRM has quirks and hiccups. Hubspot has great support to help you sort through them.


    Media Production

Great all-in-one CRM tool

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Entry-level CRM accounts are free, and it comes with fantastic freebies like a Chrome integration that auto-notifies you when a targeted customer takes an action and a Trello-like board that allows you/your team to visually track deal progress.
What do you dislike about the product?
Free accountholders must upgrade to send optimized emails through Marketing Starter
What problems is the product solving and how is that benefiting you?
This is an excellent, simple-to-use marketing tool for database marketing. It can be segmented into sales, marketing, and everything in between (call scripts, customized email automation, sales reports, product associations from the CRM Products Library, etc.). It also includes learning videos that make adoption simple for your and your team, and provides an easy Slack integration so our conversations can all be found in one place.
Recommendations to others considering the product:
Evaluate the Enterprise cloud costs first, since it offers all of the options above plus fabulous additions like the ability to create real-time in-system explainer videos.