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Reviews from AWS customer

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10,016 reviews
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5-star reviews ( Show all reviews )

    Joseph D.

Best CRM

  • April 21, 2019
  • Review provided by G2

What do you like best about the product?
So simple works each and every time great to show others how to doing the same, and the best part I love the most is to know when someone opened your email...
What do you dislike about the product?
Only thing I noticed sometimes I need to log out log in and then in reverse in my email then it it works great it seems to happen every other month, but I figured out the work around
What problems is the product solving and how is that benefiting you?
Well best part is again when you see they opened your email that you sent, just showing that allow makes people go wow, then as other companies and contacts reach you all you do is select save and make the edits you need and can do deals task and much more on the fly or when you open it to full page
Recommendations to others considering the product:
please keep the product browser friendly ,, the cell phones are not up to par to using any programs and no one likes to download anything anymore


    Dennis H. C.

A best automation tool for our marketing business..

  • April 19, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot CRM is a basic optimizer tool for our products and allows us to maintain our products easily. It’s a marketing CRM and enable us to make changes in products as requirement of customer. HubSpot CRM is super easy to install and works efficiently. It’s all features are helpful for us to manage our products and stay connected with clients. We have all access to customer profile so we can easily track the customer details for further steps.
What do you dislike about the product?
HubSpot is an automation tool for our products and has basic features for marketing but it also has some problems to work with this suit. HubSpot CRM features are bit complicate and tough for new user, in that case new user need more training to get grip on this CRM. It doesn't integrate with other social media apps so it should be integrating with social media application such as, Instagram, Facebook and Twitter which could be more helpful for us to advertise our products.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is so helpful for our marketing business and provides us more opportunity to upgrade our product easily on high level. It enables us to build a good relation with clients and customer tracking feature. this tool is so good for stay in touch. customer support service is very potential for us to get solution of our difficulties. Its a best option for me upgrade our business seamlessly with this helpful CRM tool.


    Vijay G.

A power CRM tool for our business..

  • April 18, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is best CRM tool and it is easy to install and have many reliable features which enables us to woks easily. It an automation tool for our marketing business and allow us to explain our product features in front of clients and create a good relation between sellers and customer. HubSpot has a feature or customer tracking which is very useful for us to track customer and contact with them for further deals and its also integrate with social media which is a good option for us advertise about our product and increase our entire business network.
What do you dislike about the product?
As HubSpot is a online business marketing tool for inbound marketing it also has some drawbacks one of them is it has limited numbers of feature which not allow us to work effectively and customize our product as clients requirements. some of it feature are bit complex for average user. Hubspot is more expensive rather then other market CRM tools so it need to be more cheap and more updates to complete all the needs user.
What problems is the product solving and how is that benefiting you?
HubSpot is a basic CRM tool for our business of marketing and works smoothly. Its feature are good to work with them and allow us to describe our product on this tool and get clients for further deals. It's a good option for us to upgrade our business to large enterprise and also available on modern devices and gives us freedom to work from anywhere and from any portable device.


    Information Technology and Services

Great Tool For Your Business

  • April 17, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is very easy and intuitive to understand and work with. We like the suite of products that address the needs of marketing, sales and customer support. Features are built in that eliminate the need to download many Apps.
What do you dislike about the product?
The CRM portion is least mature feature-wise but is getting better every release. When implementing, we had to devise several work-arounds to do what we needed to do.
What problems is the product solving and how is that benefiting you?
Hubspot enables our marketing efforts and allows us to easily attribute from first contact to sale and then through customer support. Good reporting makes it easy for all our executives to understand. Sales is more accountable, marketing is improving their engagement and success every day and customer support can easily track their tickets. Meanwhile, the entire company has line of sight to the communications across all 3 departments with every client.
Recommendations to others considering the product:
All CRM has quirks and hiccups. Hubspot has great support to help you sort through them.


    Media Production

Great all-in-one CRM tool

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Entry-level CRM accounts are free, and it comes with fantastic freebies like a Chrome integration that auto-notifies you when a targeted customer takes an action and a Trello-like board that allows you/your team to visually track deal progress.
What do you dislike about the product?
Free accountholders must upgrade to send optimized emails through Marketing Starter
What problems is the product solving and how is that benefiting you?
This is an excellent, simple-to-use marketing tool for database marketing. It can be segmented into sales, marketing, and everything in between (call scripts, customized email automation, sales reports, product associations from the CRM Products Library, etc.). It also includes learning videos that make adoption simple for your and your team, and provides an easy Slack integration so our conversations can all be found in one place.
Recommendations to others considering the product:
Evaluate the Enterprise cloud costs first, since it offers all of the options above plus fabulous additions like the ability to create real-time in-system explainer videos.


    Alex R.

Best CRM I have used

  • April 15, 2019
  • Review provided by G2

What do you like best about the product?
Integration with Outlook is very useful giving us a great complete picture of the interaction with our leads. This is very important to us because we have circa 250 inbounds a month and keeping detailed records is crucial. Before each rep would keep their own records on notebooks, spreadsheets etc - now everything is accounted for and easily accessible
What do you dislike about the product?
The transition period was rather long as the CRM has so many features (we are on the Sales Hub Starter package) and getting the reps to migrate was quite time consuming. You do have to spend a lot of time getting to know the platform but the results are worth it
What problems is the product solving and how is that benefiting you?
The main benefits for our company were getting the sales reps to think alike and focus on their goals. It also gave the management team great reports and feedback. This has enabled us to review what does and does not work and helped us come up with better strategies moving forward
Recommendations to others considering the product:
As it's a free service do not hesitate to try it out and think about what paid features you can use that benefit your business


    Kate L.

Best tool for inbound marketing for our products.

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
HubbSpot is use to develop and customize our products easily y this CRM. It is easy to install and reliable for our office work. It takes little bit space in system and work in smooth way. HubSpot is used for social media marketing, content management, web analytics and search engine optimization. It include Unlimited user means we can add our entire team. HubSpot has not limits of customization, and it is also very affordable for our business.
What do you dislike about the product?
Although large corporation use HubSpot CRM for inbound marketing, their need are not fully met with HubSpot. In-fact large corporation prefer to develop in house software that's fully customize. The thing has found that organization is very complex sale process are not able to find a flexibility which they are looking in HubSpot CRM. HubSpot is relatively new for new users because it features are complex to work with this CRM.
What problems is the product solving and how is that benefiting you?
HubbSpot CRM is free to use and take minimum space in system. It also use to analyse the websites. Sometime it cannot fulfill the demands of user, if you are just getting started and do not have a huge list or a lot of complexity to the list. Its easy to maintain great records, send personal emails to cotacts and get access on contact. We can also use this CRM tool on Mobile phones which is more helpful for us to describe our products with our clients.


    Joyce M.

"HubSpot Sales is an awesome apparatus to make yours business work eaiser"

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
We have been utilizing HubSpot deals for quite a long time and the framework is continually showing signs of improvement and better. Each time I think the HubSpot is done they flaunt by adding something to make deals simpler. The most current element that I am LOVING is the formation of statements in the arrangement segment. This is overly simple and a snappy method to get a statement out to a hot lead. It incorporates everything from the date is was made, to what extent the statement is useful for, to having the choice of having somebody approve it.
What do you dislike about the product?
I sincerely don't have the foggiest idea if there are anything about HubSpot deals that I don't care for. All things considered, when they influence an update it to can through me off a little since something appears to be unique however, is that an awful thing? I don't think so.
What problems is the product solving and how is that benefiting you?
HubSpot deals causes me monitor my deals just as the remainder of my group. I can perceive what is in the pipeline, that we are so near achieving our objectives and even how beneficial we have been. This is an incredible program that gives essential data in a very easy to understand way.
Recommendations to others considering the product:
I unequivocally prescribe that you take a gander at HubSpot and complete a correlation with different deals stages out there. What truly sets HubSpot separated from their rivals is the give free help, they framework is open from any gadget with web (no equipment required) and they are continually adding more to improve your involvement with the program.


    Tania R.

HubSpot Sales & CRM is such a great tool

  • April 09, 2019
  • Review provided by G2

What do you like best about the product?
I love that it's easy to setup and use, and very intuitive. I have all the data that I need. Another plus, works well with other programs. Love that it's free and that you're able to expand from that with add-ons so you're not paying for what you may not use.
What do you dislike about the product?
Wish that I could contact support by phone even with a free account.
What problems is the product solving and how is that benefiting you?
I've used HubSpot in 2 areas of my career. I freelance part time so the email tracking and being able to organize contacts and companies that I communicate with frequently or need to check in with on occasion is great. I also used HubSpot in a time when I was looking for full time work. I tracked my emails to potential employers so that I can followup appropriately by creating tasks. I kept track of my applications using the Deal stages. I definitely stepped up my job hunt game. And on several occasions, my use of HubSpot just for this came up during interviews and it was a great conversation piece about my skills and tenacity.


    Jason K.

Hubspot is dope yo!

  • April 09, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is free for five users. They give you so many premium features in the free version, you have to be pretty hot stuff to pay them for marketing automation or whatever else they do.
What do you dislike about the product?
I wish it was an accounting software too. Since I've been making money, I don't use my CRM as much. I just put it in my accounting program. I use Zapier to create/modify that customer in Hubspot. I want the deal data to go back into Hubspot though, and I don't know how to do that yet. I will get back to managing Customer Relations through Hubspot more fully here soon. maybe.
What problems is the product solving and how is that benefiting you?
Tracking (most) customer interactions. Making notes and storing relevant documents.
Recommendations to others considering the product:
n/a