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5-star reviews ( Show all reviews )

    Food & Beverages

All in one tracker

  • February 01, 2019
  • Review provided by G2

What do you like best about the product?
I love that you can track all the calls that you make from day one and see what other people put down so that it can help you close on a call and relate to the agent on a better level. I also love that it is easy to navigate. They have training as well that helps you learn all the ins and outs of Hubspot.
What do you dislike about the product?
As much as I love the training that helps us learn all the ins and outs I do hate how it seems to drag and not just get straight to the point. I feel like there is too much non important fluff that gets thrown it that people realistically never use. I also do not like how there are at least once to twice a month issues that make it hard to perform the necessary tasks that I do day to day. Once we were sitting around for an hour waiting for Hubspot to work.
What problems is the product solving and how is that benefiting you?
We are making it easy to be able to track calls, take notes on those calls so that other people who take over the contact will be able to use those notes to their benefit. We also have been able to make setting up the categories that we need to have when making our calls a lot easier as well. Just the whole system makes things simpler as well as just over all less time consuming.
Recommendations to others considering the product:
Be aware that glitches and errors do happen but overall it is a great CRM. It has helped the position that I am in immensely. I do not know where we would be without it. Our calls would not go as fast and smooth now if we stayed with callpro.


    Nitheesh K.

It is a userfriendly software

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy tool to work for sales people, Its a best software where hubspot works like a personalized secretary to remind me everything and each movement of my sales prospects. It make me to understand clearly about the buyer person. Converting of sale through hubspot is really easy and sales cycle and stage is very fast through customization mode.I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.
I like and recommended this software for all the new and developed companies to increase their sale count and also revenue through hubspot. Each day they will provide the new learnings also.
Their social collaboration has been excellent as they support a lot of 3rd party apps to be integrated within the tool.
Excellent customer support and followup as and when required
What do you dislike about the product?
Editing on a deal-by-deal basis is a bit more tedious as the insights aren't as detailed.
We also have constant issues with load-times for making updates on deals.
Sometimes it can be sort of slow and support could be better. Could have better impletementation of business to business sales records,


What problems is the product solving and how is that benefiting you?
We do business to business sales and we use this for the best clients only,we use this software to track clients and organize sales records. Benefits would be making followup easier for us. As we mail 100 email per week (proposals). So it helps in making another following up email easier.Tracking all of the deals that are prospecting deals and not in my work system as clients. Plus I can set up reminders to reach out to people and that's something that typically clutters up my calendar and doesn't really belong there.The business problem we are solving mainly generation of leads through various sources for example like a lead or prospect directly visits a site we can generate a lead by gathering the information such as mail-id, name and phone number. The benefits is closing of a sale has became now easier as we can prioritize the prospect and we can focus on particular prospect and the sale is happening.
Recommendations to others considering the product:
Recommended


    Kishore K.

The Best Sales Tool I have ever used

  • December 28, 2018
  • Review provided by G2

What do you like best about the product?
Monitoring the Contact Owners and the number of leads with them. Also Helps in segregate between the Sales Pipeline, Number of Deals Created, Deals Closed for that Month
Also pulling out the performance of each and every team is just awesome.
What do you dislike about the product?
The activity section is not getting saved when the server is down. Creating multiple contacts when the HubSpot is integrated with my email
What problems is the product solving and how is that benefiting you?
Helped us in finding the Business Associates in different regions and was able to tag the fresh and new customers to the existing one to get an idea about our product. This tool has made it easy for us.
Recommendations to others considering the product:
I Highly recommend HubSpot to any business user who strive to get more sales where you can track and monitor each and every step involved in a sales cycle. More over integrating your email with the hubspot is just awesome where you can track each and every email that you have sent and what is the status of it. Moreover integrating external tools for making calls is easy and simple and you can get the recording in your activity section


    Shannon H.

User-friendly, intuitive, comprehensive software

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
I like how the features are user-friendly and intuitive. It's much easier to use than many other automation platforms. I also like the thorough knowledge center and HubSpot Academy -- those two resources alone make me want to tell people to use HubSpot over other softwares, because their support is unparalleled.
What do you dislike about the product?
I don't like that I can't easily create all parts of a campaign at once. I have to create the campaign first, then each of the assets, then tie it in. It would be nice to be able to create an email from within a workflow, rather than having to exit the workflow, create the email, then go back.
What problems is the product solving and how is that benefiting you?
Data being all over the place. With most of our clients, we have to use an expensive BI software to pull data from 10+ different sources to compile it, and it still isn't as accurate or comprehensive as we'd like it to be. HubSpot allows us to easily track all data from acquisition to conversion, and it allows us to see the entire customer journey along the way.
Recommendations to others considering the product:
Be sure to walk through the marketing and sales software certifications so you understand what all is available to you, but also the order in which you'll need to set things up. When you're setting up workflows, pay special attention to suppression lists and criteria (this is true of all automation platforms) to make sure you're enrolling only the people you want in the workflow.


    Banu P.

Hubspot CRM Effective Support

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
Hub Spot CRM helps us to make a customer relationship constantly, so that which helps the Executive and the Customer to keep in touch for the further assistance and also helps to build a rapport in the business and also helps for the production growth....This also supports us to hit the target numbers which is to be achieved..
What do you dislike about the product?
Even though it provides all the details to the Executive, sometimes it is not user friendly to the executive, so that all the details should be collected from the customer itself directly.And sending a mail does not support all the features, so that the alignment can not be fixed properly for the student..
What problems is the product solving and how is that benefiting you?
Hubspot CRM provides the details of the student in a single portal, so that all the conversation can be viewed in a single page.. Which helps us to recall the previous conversation, based on the previous conversation the executive can proceed further for the next level process to get business successful.
Recommendations to others considering the product:
Hubspot CRM is a productive support which helps the Executive to upgrade their business and also to update the targets...


    Sudha K.

Best Marketing/Sales Tool

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
Creating landing pages,
Easy to handle social Media
Editing Email Templates
Easy to track lead status and recent activity made to the contacts
Easy to analyze overall report like Contacts,Companies and Mailers
Easy to create list for the particular categories by differentiating life cycle stage(Only contacts)
Easy to upload Images and can able to take the URL which can be used in Coding of Email Templates
Easy to edit the coding manually without any program platforms such as netbeans and JVM platforms
It is easy to Integrate Marketing Tools like HeatMap,seventh Sense and Survey Monkey
Easy to hear recordings of the prospects which will be used for training purposes in sales team
Learning center in hubspot is very usefull to learn how to use the facilities in hubspot
Customer support is very helpfull to solve the Issues
What do you dislike about the product?
It is very challenging to create list from companies which would create huge difference when we check without creating list.
We have Social Media Integrations like Facebook,Twitter but we dont have Integration to pinterest
We can able to Integrate only Live chat in hubspot but drift cannot be Integrated so that chats in non -working hours are missed out.
What problems is the product solving and how is that benefiting you?
It is very easy to export number of customers with create date so that It is very easy to analyze the quality of the leads and the campaign.
Recommendations to others considering the product:
Hubspot is a great tool for Sales and marketing process and easy to analyze both Marketing and sales report


    Education Management

Best supporting tool for a sales person to improve & build his prospect list

  • December 24, 2018
  • Review provided by G2

What do you like best about the product?
Hubspot simplified all my efforts of prospecting my leads to customers. Email templates, sequential mailing option, Snippets option.. made my job much easier. I am impressed with the way of filtering my leads, so that I can work on the particular stage leads. Dashboard option helped me in keeping a track of my progress .. so that I can correct myself or speed up myself , if there is any lagging. Integrated mailing option & call features are added advantage which saves a lot of my time and energy. Hubspot certificate programs is a blessing for young sales persons.. It will help them to sharpen their tricks
What do you dislike about the product?
I am a bit worried mainly on the lead stages. This is little confusing for any new user. Wish there is some inbuilt explanation on each lead & life cycle stage explaining the use of it. Email integration can be added with some more features where images & signature part can have option where we can add our companies social media other links with logo. Signature part of email is the most important in any email, if it can be customized & included with all social media icons it will be of great help.
What problems is the product solving and how is that benefiting you?
Lead management have been effective & prospecting my clients.
Recommendations to others considering the product:
One stop solution for any inbound sales handling team, this tool helps any level of representative to concentrate on his prospective list. Sharpen their tricks with the effective training & Hub-spot academy. The integration of calls & emails will help you in saving an ample amount of time, so that you can use that time on bringing more revenues.


    Computer Software

So helpful in staying organized.

  • December 17, 2018
  • Review provided by G2

What do you like best about the product?
Tracking emails, associating attachments with the people you sent them to.
What do you dislike about the product?
Cannot see how long they spent viewing your email.
What problems is the product solving and how is that benefiting you?
Keeping a clear and defined history of correspondence across the entire staff.
Recommendations to others considering the product:
Definitely a good investment.


    Jason L.

Sales partner services is amazing. Noora Harju

  • December 17, 2018
  • Review provided by G2

What do you like best about the product?
The HubSpot software is great however there are things you dont know about or tools that you may need to manipulate to fit your business/workflow. The support team are quick and well educated for almost all scenarios.
What do you dislike about the product?
The fact there is a huge price jump from in the sale start to professional
What problems is the product solving and how is that benefiting you?
Data capturing of emails, leads, and tasks. Synced!
Follow-up and well thought through emails.
Easy to use workflow
One central place for Sales and Marketing report to.
Recommendations to others considering the product:
Make sales hub monthly training a must for at least 6months. The tool needs to become 2nd nature in your sales process.


    Chasity T.

A company that responds to the crowd

  • December 17, 2018
  • Review provided by G2

What do you like best about the product?
I love that HubSpot support is always helpful and knowledgeable. But more importantly, I love that when an issue does arise, it is duly noted, pondered, corrected, and shared for all users to ingest. HubSpot sees our suggestions and ACTUALLY implements them. Its actually kind of unfortunate that its so mind-blowing that a company created to make users lives simpler and easier actually caters to the users needs and requests, but YEAH, you do and it's awesome.
What do you dislike about the product?
Hhmm, I don't like that we have to pay for the amount of contacts/companies we have. I think it should be unlimited. I also don't like that booked appointments don't show up on my calendar OR in tasks OR give me a reminder email at minimum.. Super annoying and confusing at times.
What problems is the product solving and how is that benefiting you?
Simply put, as an SDR it's the most effortless way to manage my pipeline and keep all my contacts and touch points organized. I have realized the benefits of being able to put my contacts in a sequence and almost forget about when I have to reach out to them next because I can depend on HubSpot to remind me. By the way, the sequence feature, overall, just keeps getting better.
Recommendations to others considering the product:
If you aren't using it to track revenue the reporting features are kind of useless. If you don't plan on using it on a daily basis and exploring all the features available, this is too powerful of a tool for you.