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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Consulting

Sales Workspace & Automation Make Our Workflow Smoother and More Efficient

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
Sales Workspace, Documents, Sequences, and Sales Analytics are the features I like the most. The automation of sales processes is also worth mentioning, as it makes the overall workflow smoother and more efficient.
What do you dislike about the product?
The pre-built templates and reports could be improved.
What problems is the product solving and how is that benefiting you?
It has made our sales processes more efficient by improving sales tracking and forecasting, helping us recycle leads, nurture them, and track leads through different pipelines.


    Shivangi A.

Personalized and Reliable for Lead Management

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
I use HubSpot Sales Hub for lead scoring, lead management, data management, and sequences, which helps ensure a smooth sales process. The customization options are very reliable and it solves every problem related to sales, especially with lead scoring and reporting. I love the personalization aspect, particularly the ability to create reports related to lead generation. It's easy to manage leads by generating reports and using lead scoring, and I can customize the columns to my requirements. The initial setup was quite easy.
What do you dislike about the product?
I would recommend a little more automation in this.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me with lead scoring and management, data management, and customizing reports for lead generation, which solves sales process issues and lead mismanagement.


    Honey M.

Easy to Use Yet Powerful—HubSpot Sales Hub Keeps Our Pipeline Organized

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
I like HubSpot Sales Hub best for how **easy it is to use while still being powerful**. It keeps emails, calls, deals, and follow-ups in one place, automates a lot of the busywork, and gives clear visibility into the pipeline—so it’s easier to stay organized and close deals faster.
What do you dislike about the product?
The main downside is that **advanced features get expensive quickly** as you scale. Some customization and reporting options can also feel limited without upgrading, and complex sales processes sometimes require workarounds or integrations rather than being fully native.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of **organizing and automating sales work**. It benefits me by **saving time, keeping everything in one place, and helping me close deals more efficiently**.


    John .

Very User-Friendly App That’s Easy to Love

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
I really like the APP. Very user friendly
What do you dislike about the product?
A few too many item lines to fill in such as industry etc
What problems is the product solving and how is that benefiting you?
I not experienced any problems at this time


    Katerina P.

Exceptional CRM with Simple and Intuitive Design

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I really like the layout of HubSpot Sales Hub. I appreciate its simplicity, especially for something that would traditionally hold complex data combinations. I find it simple and easy to use, particularly when searching for customers and reviewing their profiles. I also like the overall structure; it feels good.
What do you dislike about the product?
0
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a CRM to keep customer records, make sequences for prospect communication, and track meeting notes, which simplifies managing customer timelines and data.


    Will P.

Keeps Us Organized with Effortless Tracking

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
I use HubSpot Sales Hub to keep me organized, especially with reminders and follow-ups, which ensure nothing slips through the cracks. I appreciate that it manages my To-Do List, and overdue list, and organizes clients' information efficiently. I also value the ability to send sequences and emails through the reminders feature, as it helps set sequences and emails clients automatically. The reminders are particularly beneficial when I forget tasks, keeping my workflow smooth. I've been using HubSpot Sales Hub for a few years now, and the initial setup was pretty easy.
What do you dislike about the product?
no
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps me organized with reminders for follow-ups, a To-Do List, and overdue list. It ensures client information is organized and emails are on record, while also setting sequences and emailing clients for me.


    Jah-Naika L.

Intuitive, Comprehensive, and User-Friendly

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
I find HubSpot Sales Hub to be comprehensive and user-friendly. The sequencing and tasks features stand out to me, and I also appreciate the dashboards. The visualization of data is particularly beneficial in my use. The initial setup was pretty good, especially with the help from HubSpot Academy. Overall, the user experience is a key reason we switched from Salesforce.
What do you dislike about the product?
I find that while using sequencing in HubSpot Sales Hub, the mass use can sometimes lead to loose ends if the sequence isn't efficient enough. Also, it's a bit frustrating that some meetings aren't tracked unless they're booked directly through a link.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track outreach and review marketing analytics. It helps with tracking different submarket contacts.


    Kevin C.

Streamlined Lead Management and Automation

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I really like the sequence and automation features that HubSpot Sales Hub offers. It lets sales representatives who may not have much experience with the platform familiarize themselves and use it thoroughly without issues. It's also easy for new people and those transitioning from other platforms to get used to. The automation of emails, calls, and responses, along with traceability for different objectives, is really helpful. I find that it just saves time, making it easier for me to set up automations for email responses and notifications without dealing with technical complexity. The platform is very easy to use, relatable, and intuitive. Overall, compared to other CRMs and tools I've used, HubSpot feels like the king in this space.
What do you dislike about the product?
Some of the analytics are not that great, especially when using metrics from other platforms.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track and assign leads to sales reps. It automates leads, emails, and responses for reps, handling tasks they can't manage alone. It saves time, offering traceability and automation, making it easier for new and experienced users.


    Information Technology and Services

Lightweight and clean CRM

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
This is a lightweight CRM that does exactly what you’d expect a CRM to do—no fancy flows and no complicated processes. It’s easy to configure, and it helps sales reps stay extremely productive in their day-to-day sales work.
What do you dislike about the product?
As business grows, adding business process and logic is not possible. We have seen issues with failure add automation as expected by business.
What problems is the product solving and how is that benefiting you?
Lead tracking, Account management, Supporting Reps to track and execute outreach activity.


    Dylan P.

Everything in One Place for a Clean, Predictable Sales Process

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
Everything lives in one place. Deals, contacts, activities, emails so no more switching tabs. It keeps your sales process clean, predictable, and easy to coach on.
What do you dislike about the product?
The base feels affordable, until you start adding the features teams actually need. Linkedin Sales Nav, reporting, automation, and suddenly you’re in a much higher tier.
What problems is the product solving and how is that benefiting you?
Before: Contacts, deals, and communications were scattered across Gmail or Outlook, spreadsheets, and random notes.
Sales Hub fixes it: Everything lives in a unified CRM with contacts, deal stages, activities, emails, and tasks all in one place.