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Reviews from AWS customer

2 AWS reviews
  • 2
  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,018 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Arsenio B.

Great to keep up with tasks, leads and deals.

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
It creates many default activity suggestions that are useful and displays relevant data for each task.
What do you dislike about the product?
Not flexible enough. I still need to exit the saleshub to get datra.
What problems is the product solving and how is that benefiting you?
Puts leads in one place where I can interact with them one by one


    Viktor S.

HubSpot is a game-changer

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
After using many CRM's I can confidently say that Sales Hub is the easiest way to manage your sales activities.
What do you dislike about the product?
Can sometimes get a bit messy, but most likely due to user error in my Sales team.
What problems is the product solving and how is that benefiting you?
Before we started using HubSpot Sales Hub, our sales process was honestly a bit chaotic. We didn’t have a clear view of where deals stood, follow-ups were getting missed, and everything just felt reactive.

Since switching to HubSpot, we’ve been able to structure our pipeline properly, automate a lot of the repetitive tasks, and get way better visibility into how deals are progressing. It’s made it easier for our reps to stay on top of their outreach, and we’re actually seeing deals move faster as a result. Plus, having sales and marketing data in one place has helped us coordinate better and improve the quality of leads we’re working with.


    Mechanical or Industrial Engineering

Sales data at your fingertips

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
The visibility it provides over our sales pipeline - in particular the ability to create dashboards to provide visual indications of KPIs
What do you dislike about the product?
As we are wanting to roll it out to more users in the business it is becoming expensive. We only have some staff who would only be light users - it would be great to have them on the platform and able to edit data but we can't justify the cost.
What problems is the product solving and how is that benefiting you?
Providing visibility of our sales pipeline and the sales activities that are being undertaken to support that pipeline


    Cathy G.

Providing deep integrations with other HubSpot hubs for marketing and service

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
It's intuitive and logical in its design, so it's easy for first-time users as well as seasoned salespeople to start quickly
What do you dislike about the product?
HubSpot increases increasingly expensive as it scales, especially with respect to adding users, contacts, or using more sophisticated features
What problems is the product solving and how is that benefiting you?
It combines email tracking, task management, CRM, and reporting into one platform that allows sales teams to stay organized and on target.
The platform offers pipeline visibility and forecasting in real time, enabling managers and reps to identify bottlenecks and opportunities more easily


    Esteban S.

Great CRM - Intuitive and Built For Sales Reps

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to understand and navigate. Setting up notifications and sequences is very straightforward.
What do you dislike about the product?
There are cheaper options in the market, but HubSpot offers great value for money.
What problems is the product solving and how is that benefiting you?
HubSpot helps us keep track of our funnel and revenue. It ensures that no opportunities fall throught the cracks.


    Duvan Dario D.

it has been a product that I constantly see in different companies

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
integrations with other platforms or services
What do you dislike about the product?
limits on information extraction APIs
What problems is the product solving and how is that benefiting you?
lead management for companies


    Alexis S.

A Game-Changer for Managing and Scaling Sales Pipelines

  • June 22, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub offers a seamless, all-in-one interface for tracking leads, managing deals, and automating follow-ups. The ability to see email opens, schedule meetings directly, and log calls effortlessly has made our sales process faster and more efficient. I especially appreciate the CRM integration—it keeps our data organized and actionable across teams.
What do you dislike about the product?
Some of the more powerful automation features and reporting tools are locked behind higher-tier plans. Also, the learning curve for setting up advanced workflows can be steep without prior experience or onboarding support.
What problems is the product solving and how is that benefiting you?
We’ve drastically reduced manual follow-up and improved conversion rates thanks to automated sequences. HubSpot has helped us centralize our entire sales process, eliminate spreadsheet chaos, and gain real-time visibility into our pipeline. It’s also improved collaboration between sales and marketing through shared insights and tracking.


    Dominick Z.

Unlocking Sales Success with HubSpot Sales Hub

  • June 22, 2025
  • Review provided by G2

What do you like best about the product?
Many users praise its user-friendly design, making it simple for sales teams to adopt and integrate into their daily workflow. This includes managing sequences, tasks, and tracking leads.
What do you dislike about the product?
A very frequent complaint is that HubSpot Sales Hub can become expensive, especially for smaller teams or as a company scales. Many essential or advanced features are locked behind higher-tier plans (Professional and Enterprise), forcing users to upgrade to access full functionality.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is designed to solve a range of common problems faced by sales teams, ultimately benefiting them by streamlining processes, improving efficiency, and driving revenue.


    Information Technology and Services

Hubspot as a CRM for easily tracking sales pipeline

  • June 21, 2025
  • Review provided by G2

What do you like best about the product?
I can track all the deals in the sales pipeline, add my notes about all the conversations I have had with the deal, and I can also manage my tasks for each deal.
What do you dislike about the product?
Exporting list of contacts is difficult.
What problems is the product solving and how is that benefiting you?
Hubspot helps me in tracking all the deals in the sales pipeline, it solves the problem of missed deals, or un-touched deals. It helps in managing my tasks for all these deals and setting up an action plan for each deal.


    Packaging and Containers

Sales Hub Tool

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
I'm really fond of the tool's overall design and find it quite intuitive to navigate. Integrating workflows with tickets is straightforward. It's been great to witness the rollout of new features in such a brief period.
What do you dislike about the product?
Up to now, I've encountered just a few problems. My biggest challenge has been linking channels to the appropriate teams. While our primary channels are functioning well, I've struggled to allocate my chatflow channel to the correct view.
What problems is the product solving and how is that benefiting you?
We were using HUSpot Deals as our primary source of communication with our customers and we had stuggles with our overall customer experience. Help Desk has helped us replace this older form of messaging that was less effective.