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Reviews from AWS customer

2 AWS reviews
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10,018 reviews
from and

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4-star reviews ( Show all reviews )

    Marketing and Advertising

360° tool for sales and customer tracking

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
all the different options i can have to do different things, diferent pipelines, task in customer, its a really complete CRM
What do you dislike about the product?
It makes me log in too many times in the same week, instead of remember my user
What problems is the product solving and how is that benefiting you?
all in one, with the team we can work together in deals, pipelines, help center, really good and have a lot of uses


    Preticia E.

Very easy to use and user friendly and manages data efficiently.

  • April 03, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is that the automation features, like sequences and workflows, save a ton of time without manual effort. The email tracking and notifications are very helpful. We get to know the status of the email i.e., when the client opened the email. The dashboards are easily customisable and give great visibility into the pipeline, so it's easy to track deals and forecast sales. The interface is also clean and intuitive, which makes it easy to use even if you’re not super tech-savvy.
What do you dislike about the product?
Nothing that I dislike of Hubspot Sales Hub.
What problems is the product solving and how is that benefiting you?
1. All the data stored is very structured, making it easy to see at which stage each prospect stands and what needs attention.
2. The automation features (like sequences, workflows and email templates) had reduced the manual work.
3. Automated reports are very handy and they can be automated according to our need i.e. weekly, biweekly or monthly. These reports are shared via email to the specified team or members.
4. We can also save certain views which can filtered according to ur preference. These views can be made visible to others or just be kept private.
5. We can customise certain properties and cards to be showed under a contact which makes it even more easier to go through a client's info in a jiff.


    Liewen Z.

It is a good CRM

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use. The instructions for the main functions are clear and very detailed. Most of the customer support are easy to reach and knowledgeable.
What do you dislike about the product?
The integration of outlook desktop. It cannot memorize logins and it logs out automatically every few hours.
What problems is the product solving and how is that benefiting you?
Auto track the email


    Dom B.

Excellent and highly recommended

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
I love the simplicity of the system, ease of reporting and the ability to view the pipeline in one place. Dashboards are great and easy to set up. Cutomer support is great on live chat
What do you dislike about the product?
Nothing really although the IA report generator is a bit hit and miss. If something gets escalated it often takes a long time to resolve
What problems is the product solving and how is that benefiting you?
It gives us full visibility of the sales process


    Arik E.

Great product for users

  • March 19, 2025
  • Review provided by G2

What do you like best about the product?
Great product; easier to use than sfdc and intuitive
What do you dislike about the product?
Expensive relative to other crm providers.
What problems is the product solving and how is that benefiting you?
Crm for sales tracking


    Aidnes S.

One-stop shop for team growth for Sales and Marketing

  • March 15, 2025
  • Review provided by G2

What do you like best about the product?
It's both easy to use and loaded with functionalities that improve the way in which I, as a sales person, operate. Allows me to create workflows for most things and tracks all the contact points that are relevant to my department. While its easy to implement, it has a steep learning curve for daily users. I'm using it on the daily and it offers the functionalities we need for operation of a small-ish business.
What do you dislike about the product?
It constantly asks for paid updates for functionalities that were previously free. It's often complicated to implement and adapt to various business requirements as its not very friendly. Integrating with the various platforms we use is very hard, and it has limitations often related to paid functionalities. While customer support is fantastic on its own, when required to provide workarounds for daily operations, it gets too hard.
What problems is the product solving and how is that benefiting you?
It's solving out the scattered data processes, enabling our sales team to work in a cohesive environment with all basic data points reviewed. For a small team, while expensive, it provides the support necessary to operate on the daily efficiently. Our team loves it (even while the adaptation process was very hard and it represented a big restriction on their previous processes) and it's become an effective way to keep track of all the operations we're working on as a remote team.


    Vikram S.

Intuitive source for deals

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
It is a great repository for logging and managing all your deals
What do you dislike about the product?
No real downside..but would be good if there is a feature tour that can pop up once in a while for the end user to be comfortable
What problems is the product solving and how is that benefiting you?
Helps me maintain and track all my opportunities and deals and also gives an idea about the forecast


    khizar a.

Used Hubspot for B2B

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
tbh, it's been very useful for the entire sales pipeline management, creating contacts and integrating HubSpot with other software like Outlook etc.
What do you dislike about the product?
The initial onboarding requires training, which can be a bit draining, maybe making it more customer-friendly, espcially for small organizations that don't need to use it much and dont have dedicated resources to hire hubspots consultants.
What problems is the product solving and how is that benefiting you?
Used Hubspot for B2C calls campaign and it was really effective


    Marketing and Advertising

Streamlined Sales Management with Powerful Automation

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub offers a seamless all-in-one platform that’s easy to navigate. Its intuitive interface, robust reporting, and automated lead tracking let teams focus on selling rather than juggling multiple tools.
What do you dislike about the product?
Advanced features can feel locked behind higher-tier pricing, and some areas (like complex workflows) carry a bit of a learning curve. Otherwise, the basic functionality remains strong, but you may need to upgrade for the most powerful automation options.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes lead tracking, automates follow-ups, and simplifies the sales pipeline, saving you time and reducing administrative headaches. By streamlining these processes, it frees your team to focus on building relationships and closing deals rather than juggling multiple tools.


    Dustin W.

Great CRM getting quickly and running. Easier to user but less API functionality than SFDC

  • March 05, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot CRM is easier to setup than Salesforce out of the box.
What do you dislike about the product?
Working with their contracts team, billing team, or AE's.
What problems is the product solving and how is that benefiting you?
Tracking contacts, companies, deals, activities and keeping the relationships organized