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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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5-star reviews ( Show all reviews )

    Medical Devices

Excited

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
We are in the process of implementing the crm at our company. I am excited to explore everything I’ve seen that hubspot has to offer our company as we continue to grow! It seems like the perfect partner to take our next steps with.
What do you dislike about the product?
I do not dislike anything so far. We are in the process of implementation and everything has been very straightforward so far.
What problems is the product solving and how is that benefiting you?
We use NetSuite and their crm system is very lacking. We are using hubspot to bridge that gap and explore what else it can do for us.


    Devin H.

HubSpot is a gamechanger

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub makes it easy to keep track of contacts and deals. Being able to add custom properties to fields to adapt the system to our specific needs is what is the most valuable thing for me.
What do you dislike about the product?
The downside of HubSpot Sales Hub would be the amount of customization that you can do. There are so many feautres I don't feel like I am utilizing it the best that I can.
What problems is the product solving and how is that benefiting you?
The biggest problem that Sales Hub solves for us is being able to keep track of all of the deals and contacts and then being able to see insightful analytics about everything. Before HubSpot we didn't have a clear insight into our data. Now we can clearly see the things that matter most to us.


    Klint K.

Hubspot sales hub

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
We use HubSpot across both Marketing Hub and Sales Hub, and it has become the backbone of how we manage communications, outreach, and reporting.

On the marketing side, HubSpot makes it easy to build and manage lifecycle messaging campaigns, segment our audiences by program or interest, and track engagement in real time. I can see how prospective students interact with emails, forms, and landing pages, which gives us the data to refine our strategy and make smarter decisions.

On the sales/admissions side, the CRM and Sales Hub tools keep our team aligned. We can track every interaction—from the first request for information, to application, to enrollment—without losing context. The pipeline tools and deal stages give us a clear view of progress, while task creation and call tracking help our admissions staff stay consistent with follow-ups.

What I appreciate most is that both hubs work together seamlessly. Marketing and admissions share the same data, which means our outreach is timely, personalized, and informed by actual engagement. HubSpot has made it possible for us to connect strategy to execution and measure results in a way we couldn’t before.

Overall, HubSpot has allowed us to streamline operations, improve engagement, and better support our prospective students throughout their journey.
What do you dislike about the product?
While Sales Hub has been very helpful overall, there are a few areas that could improve. The reporting options sometimes feel limited compared to what we need for admissions and enrollment. We often need to export data into external tools to get deeper insights or combine marketing and sales metrics in more flexible ways.

Another challenge is that customizing deal pipelines and properties can get complex. Because our admissions process doesn’t always fit the traditional sales model, we’ve had to spend extra time configuring stages and workflows to match our needs.
What problems is the product solving and how is that benefiting you?
Before HubSpot, it was difficult to track prospective students consistently across multiple touchpoints. Sales Hub solves that by giving us a centralized pipeline where every lead, application, and follow-up is visible. Our admissions team can see the full history of each contact—emails, calls, meetings, and SMS—in one place, which cuts down on confusion and ensures nothing falls through the cracks.


    Computer Software

Fantastic tool to supercharge your growth

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I like how it truly understands my business, it is cuztomizable to be used exactly for my business use case
What do you dislike about the product?
It takes time and practice to truly use it to its full capacity
What problems is the product solving and how is that benefiting you?
I need full comprehensive lists of my leads and opps at all time. Hubspot by far is the most reactive and customizable


    Andrew M.

HubSpot Sales Hub accelerates my sales

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I like that it gives me a connection to Marketing activity and that I can track deals and activities consistently

Ease of use and implementation are two of the main aspects I love.
What do you dislike about the product?
I would like it to integrate better with my Notion task board as Notion is unable to view HubSpot deals and progression with the normal embed function
What problems is the product solving and how is that benefiting you?
I use the meetings scheduler a lot, as well as the CRM. I use the deal pipeline all the time to track deals


    Eric D.

Sales Hub Makes Selling More Easy!

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
We admittingly are not using it to it's full potential, but we love how simple it has made it to track deals through our stages and attribute individuals and companies to multiple deals. We really plan to dive into this even more ASAP
What do you dislike about the product?
There is a lot going on in there, so a little bit to really understand, but this isn't an issue with the Hub. Now that we know what we are doing, we are rocking and rolling with ease!
What problems is the product solving and how is that benefiting you?
It's helping us keep track of our leads and who has been contacted and where they are in the sales process. It has been a tremendous help in ensuring leads are not slipping through the cracks!


    Aaron B.

Frictionless interactions with customers and prospects

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
In addition to being extremely easy to use, it's high degree of customization allows it to work seamlessly with our organization's process across multiple departments.
What do you dislike about the product?
Syncing contacts from Zendesk brings in cc's on tickets which creates contacts that should never be added to HubSpot database. Not a huge issue, but super annoying.
What problems is the product solving and how is that benefiting you?
We're brining our help desk ticketing into HubSpot which will allow us to get true customer health scores to keep our clients happy and reduct churn.


    Madison M.

Seamless Systems and Team Collaboration

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub allows teams to have visibility across systems, teams, and communications with clients.
What do you dislike about the product?
Nothing to dislike about it. Get HubSpot Sales today and get your team MOVING!
What problems is the product solving and how is that benefiting you?
Team visibility silos are being dissolved, thru single user tracking across team members and areas!


    Matt P.

Amazing onboarding experience and feature laden CRM.

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I love the customization and AI features.
What do you dislike about the product?
It is a bit cumbersome starting out due to the openness.
What problems is the product solving and how is that benefiting you?
Reporting and open API vs our previous CRM.


    Jason L.

Help your Sales Team go further faster

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I love how sales hub enbables my entire sales team to stay connected, on target with goals, and connects information to our marketing!
What do you dislike about the product?
I wish there would be some more integrations pre built with more phone systems for AI transcription!
What problems is the product solving and how is that benefiting you?
The biggest problem hubspot sales is solving is keeping a sales team on the same page with helpful and insightful metrics.