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Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Information Technology and Services

Cost Effective feature rich CRM.

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is how it combines powerful sales tools with an intuitive, user-friendly interface that makes managing the entire sales process seamless. Its integration with HubSpot’s CRM and Marketing Hub creates a unified ecosystem where teams can collaborate effortlessly, track deals in real time, and automate repetitive tasks like follow-ups and meeting scheduling.
What do you dislike about the product?
What I dislike about HubSpot Sales Hub is that while it offers a robust set of features, many of the most valuable tools like advanced automation, custom reporting, and A/B testing are locked behind expensive higher-tier plans. This can make scaling costly, especially for small businesses or startups. The pricing structure is also complex and can be confusing, with additional costs for extra users and contacts.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub tackles everyday sales headaches with a super handy CRM and smart sequence tools that make managing leads and outreach way easier. The CRM pulls all your contact info into one place, tracks every interaction, and keeps your pipeline organized so you can stay on top of deals without juggling spreadsheets or switching between tools. It gives you a clear picture of who you’re talking to and where things stand. The sequence feature takes things up a notch by automating follow-ups—sending out emails, setting task reminders, and even nudging you to connect on LinkedIn.


    Amrit L.

Hubspot is the CRM that can fit for all business needs.

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
The feature to customize each and everything like, Fields, Pipelines, Stages, Deals, ROI Tracking, Sequences for Outreach, Automations and many more extra features.
Importantly the Integration with other solutions like Zapier, Apollo, Emailable makes the things lot easier.
The convenience hubspot offers with SSO and easy navigation of every menu offering exciting workflows and sequences reduces a lot of manual work. For me the most important is the use of sequences and how I don't need to do any manual follow ups.
What do you dislike about the product?
For me there are not particularly any downside of the I use hubspot for my everyday tasks on daily basis. I would love to have whatsapp business also tracked as the email is tracked and integrated in hubspot and records all the activities in the very organized way.
As a sales person we communicate in Linkedin, Whatsapp, Teams, Email and keeping track of every conversation might be lacking. But I am not sure, I havenot expolored that feature yet. It might be there, but I am not aware.
What problems is the product solving and how is that benefiting you?
Mainly is the data visibility. There are lot hubspot has solved for us, I will highlight the best three:
1. Our team used to find leads and connects with them. Initially we had a problem that same lead was repeatedly reached out by different team members. Later when Hubspot came, we were able to see what was the latest communication, whats' the stage of lead, when was the lead last reached and many insights that helped our team to filter the leads.
2. I was reaching out to 50-60 leads in a day via email and the task was next day I had to again follow-up them. It was always a headache. But now with hubspot sequences, I have created many sequences with different templates with personalization tokens which has handled all my reachout emails. Just add the contact, enroll in sequence.
3. Next thing that hubspot made me easier was with the Apollo Integration, initially we use to copy the emails via Apollo and create contact. Either we need to copy all the details and add in the fields of hubspot. A lot of manual task. Later I integrated with Apollo a very quick and easy integration which creates contacts with all the details instantly. Then I just have to enroll it in the sequence.


    Education Management

The ideal CRM for all your leads and prospect information organized in one place.

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Easily build pipelines, customize deal stages, and organize your information effortlessly.
What do you dislike about the product?
While HubSpot offers a free version, key features are locked behind paid plans that scale quickly in cost — especially since PRO and Entrerprise tiers charge p/ user.
What problems is the product solving and how is that benefiting you?
We handle a high volume of prospects due to our business model and our portfolio of over 200 contuining education and graduate programs. This tool allows us to stay organized and manage everything efficiently.


    Victor P.

Outstanding All-in-One CRM Solution

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I've been using HubSpot for [insert time frame, e.g., "over a year"], and it's been a game-changer for our business. The platform is incredibly user-friendly, integrates seamlessly across departments, and offers powerful tools for sales, marketing, and customer service.

What stands out the most is the level of support and resources HubSpot provides — from helpful onboarding to ongoing training materials and responsive customer service. Their automation features and analytics have made it so much easier to streamline workflows and make data-driven decisions.

Highly recommend HubSpot to any team looking to grow efficiently and stay organized. It's more than just a CRM — it's a complete growth platform.
What do you dislike about the product?
Some times I have faced issues with its loading. Might be internet issue too.
What problems is the product solving and how is that benefiting you?
Whenever I have faced anu issue the online support team has helped me out to get it resolve it.


    Matthew T.

Improved CRM over Salesforce

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Managing complex client database for the org
What do you dislike about the product?
Missing features for contacting clients, SMS integration
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is solving several key challenges in our sales process, primarily around organization, visibility, and efficiency. It centralizes all of our contacts, communication, and deal activity in one place, which significantly reduces time spent switching between tools and helps ensure nothing falls through the cracks.


    Christian W.

Hubspot helps keep us organized

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Task management, keeping team on track, follow up with clients,
What do you dislike about the product?
Speed of access is often sometimes too slow.
What problems is the product solving and how is that benefiting you?
Keeping us on track with follow up and task management. Recording calls.


    Morgan T.

Come a long way in 5 years

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The ability to have a dashboard that is live upon a refresh of all of the team’s work for the day in a bar graph format is extremely handy. The ability to start tasks and continue them seamlessly is incredible.
What do you dislike about the product?
Because of the massive amount of data, the system is often slow to load. Even with a brand new computer. It must take a very strong internet connection.
What problems is the product solving and how is that benefiting you?
It is not as archaic as salesforce but has all of the greatness of it combined with a cold calling setup that is as effective as gong.io. Instead of having multiple softwares open you can do it all in one place.


    Priyanka M.

HubSpot makes sales easy helps me track leads, stay organized, and close faster.

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about HubSpot Sales Hub is how easy it is to manage the entire sales pipeline in one place. The automation features save a lot of time on follow-ups, and the email tracking and task reminders help me stay on top of every lead. It’s user-friendly, customizable which makes my workflow much more efficient.
What do you dislike about the product?
Honestly, nothing so far. It’s been smooth, reliable, and fits well with my daily sales workflow.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of managing multiple leads and sales activities in one place. It automates follow-ups and reminders, helping me stay organized and close deals faster. This boosts my productivity and ensures no opportunity slips through the cracks.


    Computer Software

An amazing CSM tool

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I love to have access to many metrics I can use to create amazing reviews for my customers.
What do you dislike about the product?
That some APis don’t work with Hubspot yet
What problems is the product solving and how is that benefiting you?
It has helped to have everything in one pot. Having this CrM is amazing as you can create many automations to make your life easier.


    Willian A.

Facilitate Lead Management and Automate Tasks

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I value the possibility of integrating HubSpot Sales Hub with Gmail, as all the conversations I generate via email are automatically cloned to the system, saving time by not having to manually log multiple interactions. I also admire the creation and automation of communication workflows, which helps me organize my day and the messages I need to send, especially to inactive contact bases. The ease of use of the system is something I really like, being very user-friendly and intuitive in its handling. Additionally, the initial setup of HubSpot Sales Hub was easy, which allowed me to start using it quickly without complications.
What do you dislike about the product?
I believe there could be a more functional AI that understands my usage patterns and suggests some automations where my supervision is not needed to check if everything is correct. I would also like to see improvements in the sending of automatic follow-up emails, automatic completion of finished tasks, and the creation of potential client lists using artificial intelligence.
What problems is the product solving and how is that benefiting you?
The HubSpot Sales Hub organizes my sales funnel, communication history, and tasks, improving the management of leads and prospects. The integrations with Gmail and communication automation workflows save time, allowing focus on reactivating inactive bases.