Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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An excellent system for managing my company.
What do you like best about the product?
Its ease of use and comprehensive management of sales, customer service, and marketing
What do you dislike about the product?
That integrations are usually very costly compared to other competitors (WHATSAPP)
What problems is the product solving and how is that benefiting you?
The commercial management of leads
A good well rounded software
What do you like best about the product?
The fact that Hubspot provides a comprehensive solution for both Marketing, Sales and Operations is an excellent benefit for my team. It's comprehensive and easy to understand.
What do you dislike about the product?
It's one of the market leaders, so the pricing is pretty steep. Especially the addons which can bring up the annual package quite high.
What problems is the product solving and how is that benefiting you?
A comprehensive source of truth for all of our sales initiatives. Before, all our information was scattered.
Great product and service
What do you like best about the product?
I have put multiple professional sports franchises on the HubSpot platform and highly recommend it. The ability to build no and low code integrations is critical to efficient deployment. Sales hub keeps our sales and partnership staff front and center with the tools they need a while providing leaders with the insights required to make critical business decisions.
What do you dislike about the product?
The only drawback can be that some of the pre-populated customer and company fields are not editable, but it's more of an inconvenience thank anything.
What problems is the product solving and how is that benefiting you?
We use HubSpot as our customer hub for all CRM and deal details. Being able to integrate all external data is quick and easy.
Great CRM
What do you like best about the product?
Great way to track of interactions with prospects and clients. The ability to log phone conversations, emails, texts, etc really helps in getting prospects through the sales funnel.
What do you dislike about the product?
Would like to see more tiers for the subscription plans. There is a big jump in price when upgrading, which makes it less affordable for small companies.
What problems is the product solving and how is that benefiting you?
Being able to set up reminders that get emailed to you for prospect follow ups is a huge help when you are trying to keep track of hundreds of prospects.
Amazing ! love the CRM tool and how it integrates with Apollo Ready to Onboard and grow my MRR
What do you like best about the product?
the email campaigns and integration with Apollo
What do you dislike about the product?
Learning not much that i dislike about it
What problems is the product solving and how is that benefiting you?
marketing campaigns , and tracking sales and convertions
Great platform for organizing and tracking workflows
What do you like best about the product?
I likes its ability to create threads for each projects that I'm working and it is really for my team to implement and follow their progress. Also, the i can add my leads directly on the hubspot by integrating google analytics in a few clicks.
What do you dislike about the product?
Sometimes it gets tricky and technical to create new project threads and also the latest update has alignment issue when updating progress in the comments bar.
What problems is the product solving and how is that benefiting you?
Many of my sales team members have been spending a lot of time on data entry and email logging, but Hubspot help them automate these tasks and focus on the clients.
From Chaos to Clarity: How HubSpot Transformed Our Workflow
What do you like best about the product?
1. Sales and Marketing in Harmony
You get a unified platform that combines CRM, sales automation, and marketing tools. No more bouncing between tabs like you’re in a browser Olympics.
2. Automation That Doesn’t Feel Robotic
Sales Hub lets you automate repetitive tasks (emails, follow-ups, lead rotation), but you can still personalize everything to keep that human touch. So yes, your reps can finally stop living in their inboxes.
3. Clear, Actionable Dashboards
Real-time pipeline visibility, custom reports, and forecasting tools that don’t require a PhD in Excel. Even your busiest manager can glance and get the gist.
4. Seamless Communication Tools
You can make calls, send emails, log notes, and even chat with leads—all from one place. Fewer tools, less chaos.
5. Linked to the Free CRM
HubSpot’s CRM is free and pretty robust on its own. Sales Hub builds on it without trying to reinvent the wheel or nickel-and-dime you into madness.
You get a unified platform that combines CRM, sales automation, and marketing tools. No more bouncing between tabs like you’re in a browser Olympics.
2. Automation That Doesn’t Feel Robotic
Sales Hub lets you automate repetitive tasks (emails, follow-ups, lead rotation), but you can still personalize everything to keep that human touch. So yes, your reps can finally stop living in their inboxes.
3. Clear, Actionable Dashboards
Real-time pipeline visibility, custom reports, and forecasting tools that don’t require a PhD in Excel. Even your busiest manager can glance and get the gist.
4. Seamless Communication Tools
You can make calls, send emails, log notes, and even chat with leads—all from one place. Fewer tools, less chaos.
5. Linked to the Free CRM
HubSpot’s CRM is free and pretty robust on its own. Sales Hub builds on it without trying to reinvent the wheel or nickel-and-dime you into madness.
What do you dislike about the product?
1. The Price Creeps Up… Fast
The free CRM is a great gateway drug, but once you get into Sales Hub Pro or Enterprise territory, it can start to feel like you’re paying by the click. Add-ons, extra seats, and advanced features = dollar signs.
2. Feature Lock-In at Higher Tiers
Want full reporting, playbooks, or advanced automation? Better be ready to upgrade. Some pretty basic features are paywalled behind the Pro or Enterprise tiers, which can feel a bit like being charged extra for seatbelts in a car.
3. Customization Can Be Limiting
It’s super user-friendly… until you want to go off-script. For companies with complex sales processes or unique data structures, HubSpot’s “one-size-fits-most” approach can feel restrictive compared to something like Salesforce.
4. Integrations Aren’t Always Plug-and-Play
Yes, HubSpot has tons of integrations—but not all of them are smooth. Some require middleware (like Zapier), and others don’t sync as cleanly as advertised.
5. Can Be Sluggish at Scale
Large databases or very active teams may notice lag when loading records, switching pipelines, or syncing data. HubSpot’s strength is its simplicity—but sometimes that simplicity comes at the cost of performance under heavy load.
The free CRM is a great gateway drug, but once you get into Sales Hub Pro or Enterprise territory, it can start to feel like you’re paying by the click. Add-ons, extra seats, and advanced features = dollar signs.
2. Feature Lock-In at Higher Tiers
Want full reporting, playbooks, or advanced automation? Better be ready to upgrade. Some pretty basic features are paywalled behind the Pro or Enterprise tiers, which can feel a bit like being charged extra for seatbelts in a car.
3. Customization Can Be Limiting
It’s super user-friendly… until you want to go off-script. For companies with complex sales processes or unique data structures, HubSpot’s “one-size-fits-most” approach can feel restrictive compared to something like Salesforce.
4. Integrations Aren’t Always Plug-and-Play
Yes, HubSpot has tons of integrations—but not all of them are smooth. Some require middleware (like Zapier), and others don’t sync as cleanly as advertised.
5. Can Be Sluggish at Scale
Large databases or very active teams may notice lag when loading records, switching pipelines, or syncing data. HubSpot’s strength is its simplicity—but sometimes that simplicity comes at the cost of performance under heavy load.
What problems is the product solving and how is that benefiting you?
Problem 1: Disorganized or Scattered Sales Processes
Solution: A centralized, all-in-one sales platform
Benefit: No more jumping between Excel, your email, a CRM, and a sticky note with someone’s phone number. Everything—contacts, deals, emails, notes, tasks—is in one place. It keeps the team aligned and makes onboarding new reps a breeze.
Problem 2: Wasted Time on Manual Tasks
Solution: Workflow automation and email sequences
Benefit: Reps spend more time selling and less time clicking. Follow-ups, reminders, lead rotation—it’s all automated. This means faster response times and fewer leads slipping through the cracks (aka money left on the table).
Problem 3: Lack of Visibility into Pipeline and Performance
Solution: Real-time dashboards and custom reporting
Benefit: You can forecast sales, track KPIs, and spot bottlenecks without having to chase down team members or build pivot tables. Leadership gets clarity, and reps know exactly where they stand.
Problem 4: Cold, Impersonal Outreach
Solution: Personalization tokens, templates, and contact insights
Benefit: Outreach stays personalized at scale. Your emails sound like a human wrote them (because one did), and prospects are more likely to engage. It helps you build trust and close faster.
Problem 5: Sales and Marketing Silos
Solution: Tight integration with Marketing Hub and CRM
Benefit: Sales gets better-qualified leads. Marketing gets feedback. Everyone stops playing the blame game and starts working toward shared goals. It’s like couples therapy for your revenue teams.
Solution: A centralized, all-in-one sales platform
Benefit: No more jumping between Excel, your email, a CRM, and a sticky note with someone’s phone number. Everything—contacts, deals, emails, notes, tasks—is in one place. It keeps the team aligned and makes onboarding new reps a breeze.
Problem 2: Wasted Time on Manual Tasks
Solution: Workflow automation and email sequences
Benefit: Reps spend more time selling and less time clicking. Follow-ups, reminders, lead rotation—it’s all automated. This means faster response times and fewer leads slipping through the cracks (aka money left on the table).
Problem 3: Lack of Visibility into Pipeline and Performance
Solution: Real-time dashboards and custom reporting
Benefit: You can forecast sales, track KPIs, and spot bottlenecks without having to chase down team members or build pivot tables. Leadership gets clarity, and reps know exactly where they stand.
Problem 4: Cold, Impersonal Outreach
Solution: Personalization tokens, templates, and contact insights
Benefit: Outreach stays personalized at scale. Your emails sound like a human wrote them (because one did), and prospects are more likely to engage. It helps you build trust and close faster.
Problem 5: Sales and Marketing Silos
Solution: Tight integration with Marketing Hub and CRM
Benefit: Sales gets better-qualified leads. Marketing gets feedback. Everyone stops playing the blame game and starts working toward shared goals. It’s like couples therapy for your revenue teams.
Hubspot - User friendly CRM
What do you like best about the product?
Sequences, property customization and workflow configuration
What do you dislike about the product?
limitations with inbox features and settings. Communication management between records and limitations on reporting. Issues with email to Hubspot intergration
What problems is the product solving and how is that benefiting you?
customer communication tracking and management. Deal management and customer complaint management. We also use it for supplier tracking and communications but this is not ideal for the future
Perfect Tool to Track and Close Deals
What do you like best about the product?
What I like best is how easy it is to manage my entire sales pipeline in one place. The interface is clean, the email tracking is super helpful, and the automation saves me a ton of time.
What do you dislike about the product?
Some of the advanced features are only available in higher-tier plans, and the reporting feels a bit limited unless you upgrade. also should have some features like I can Star mark my lead It basic.
What problems is the product solving and how is that benefiting you?
helps me keep track of leads, follow-ups, and deal stages without anything slipping through the cracks. It keeps my sales process organised and saves time with automation, which means I can focus more on closing deals.
Hubspot - right tool for small growing companies
What do you like best about the product?
If you're a small business (5-15 million) annual rev - Hubspot is a good tool. It's easy to set up and if you combine it with marketing and sales hub, you can get a full picture of your client from prospect-customer lifecycle.
I like the ability to customize workflows, create line items, and build recurring revenue reporting, and I like that I can use one tool to get MOST of what I need done.
I converted fro Salesforce and had a large tech stack - web, marketing, email automation, sales automation, prospecting, calendar and schedulign links, actual crm, support/ticketing tool.
We have consolidated all of those systems to hubspot. there are some limitations but overall the ability to use one tool to get me 85-90% of where I need to be is a great answer for our organization.
I like the ability to customize workflows, create line items, and build recurring revenue reporting, and I like that I can use one tool to get MOST of what I need done.
I converted fro Salesforce and had a large tech stack - web, marketing, email automation, sales automation, prospecting, calendar and schedulign links, actual crm, support/ticketing tool.
We have consolidated all of those systems to hubspot. there are some limitations but overall the ability to use one tool to get me 85-90% of where I need to be is a great answer for our organization.
What do you dislike about the product?
i do not like that they dont' have recurring revenue built into the deals functionality.
I don't like that contact /company/ deal associations are not required. Every contact should be associated with a company. Every closed eal regardless of stage should be required to have a contact and company association. It is annoying that this can't be forced - so it requires clean up to keep client and ex client lists clean.
I don't like that contact /company/ deal associations are not required. Every contact should be associated with a company. Every closed eal regardless of stage should be required to have a contact and company association. It is annoying that this can't be forced - so it requires clean up to keep client and ex client lists clean.
What problems is the product solving and how is that benefiting you?
visbility into sales team activity / sales revenue / workflows to simplify prospecting / scheduling / closing
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