I used HubSpot Sales Hub for pipeline management and sending proposals. It helped me manage clients in my job. I also used integrations for generating leads on sites to HubSpot. For example, clients could answer questions about my service on the site, send a message, and then I would take the message to HubSpot to attend to the client.
Sales Hub Enterprise
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HubSpot keeps our whole team aligned and moving fast
What do you like best about the product?
As a marketer using HubSpot Sales Hub, I rely on it every day to schedule social posts, build emails, automate workflows, and create sequences. It’s intuitive, powerful, and packed with tools that help us stay connected with clients and prospects. Beyond marketing, it’s become a central hub for our entire company—customer service, tech, sales, and marketing all operate from the same playbook, thanks to HubSpot. It’s kept us aligned, responsive, and able to move quickly as we grow. Highly recommend it to any team looking for a scalable, all-in-one solution.
What do you dislike about the product?
It sometimes discontinues features or makes changes with little or no communication. These things are always easy to remedy once you figure out what the problem is.
What problems is the product solving and how is that benefiting you?
HubSpot provides a secure, stable CRM with lots of functionality for communication, marketing, customer service management, deals creation and tracking, analytics, reporting, and keeps our team operating on the same page.
OUTSTANDING PRODUCT
What do you like best about the product?
It's a true powerhouse for sales teams of all sizes!
What do you dislike about the product?
Sometimes unclear the true potential of the tool
What problems is the product solving and how is that benefiting you?
Structuring my sales process & team!
Hubspot Sales Hub
What do you like best about the product?
I like that Hubspot offers apps that link some of our other resources like apollo.io, Linkedin Sales Navigator, Constant Contact and Google apps. It make keeping all our leads and customers organized and in one place.
What do you dislike about the product?
Can't think of anything at the moment. Going from spreadsheets and post-it notes, to a crm has been a game changer for our team.
What problems is the product solving and how is that benefiting you?
Prior to Sales Hub we had no way of tracking sales rep performance. Now we are able to track real data and coach to their strengths and weaknesses. We have also seen an increase in sales, since deals are less likely to fall through the cracks.
Could not ask for more!
What do you like best about the product?
The automations, the organization, the communication, the functionality, the marketing ability and much more have all been extremely helpful to our organization! Our staff appreciate how easy it is to learn and navigate. Anytime we have needed assistance on a matter, the support staff are excellent! We have integration with PandaDoc and they have been working seamlessly together.
What do you dislike about the product?
We are quite happy with the power that HubSpot Sales has. We know options are good and it just takes time to figure out best fit for the functionality but this is where the sales team at HubSpot have helped.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows our team to capitalize on repeat business opportunities, as well as delivering full view to our team who manages files throughout the application process as part of our service offering to clients. Multiple personnel can be involved and the 360 degree view allows for everyone to keep a pulse on what is happening with clients. We can track very easily the communication that is sent out and action accordingly. We have noticed that our clients are appreciating the reach outs and support as a result of our visibility with the dashboards. The analytics help our business partners understand and pull reports on the different types of applications.
VERSATILE IN ITS INTEGRATIONS
What do you like best about the product?
What I like is that I can integrate my suite of Microsoft products very easily, calendar, email, my page, my booking in an easy way with a couple of clicks to implement it.
It has very useful courses for the sales force which helps it become a day-to-day tool.
The free version is also very cool as it allows you to start when it's a business that just has a small sales force and then scale it.
It has very useful courses for the sales force which helps it become a day-to-day tool.
The free version is also very cool as it allows you to start when it's a business that just has a small sales force and then scale it.
What do you dislike about the product?
I would say the cost. It is very high.
Once you get into the world of HubSpot, getting out becomes a bit overwhelming because you don't want to leave due to how useful and easy it is, but when you want to start scaling and using other options that are only available in the paid version, the subscription becomes unsustainable, especially when you are just starting out.
Once you get into the world of HubSpot, getting out becomes a bit overwhelming because you don't want to leave due to how useful and easy it is, but when you want to start scaling and using other options that are only available in the paid version, the subscription becomes unsustainable, especially when you are just starting out.
What problems is the product solving and how is that benefiting you?
It helps me in tracking tasks with leads, as we already have a base of 1000 leads, making it impossible to manage them with an Excel sheet. Our email is integrated and it shows me all the traceability from when I open a prospect and convert it into a client.
Easy to use CRM
What do you like best about the product?
Everything is easy to find and user friendly
What do you dislike about the product?
When something is no longer under your ownership it may continue to pop up and not allow you to delete the tasks. An inconvenience when moving through tasks.
What problems is the product solving and how is that benefiting you?
Easy to work through contacting prospects
Simple to use, affordable for all business levels
What do you like best about the product?
The dashboard is pretty easy to use, not many "hidden" options.
What do you dislike about the product?
Nothing so far, I like everything about Hubspot.
What problems is the product solving and how is that benefiting you?
Outbound cold emailing clients for my own business and for my clients' businesses
Sales Workspace does the recap work for you
What do you like best about the product?
Pipeline Management, leads, reporting, sales workspace. Lots of options for people to work the way they want.
What do you dislike about the product?
Sometimes there are too many ways to get to the same thing.
What problems is the product solving and how is that benefiting you?
All our sales teams are using it, simplifying the user experience and leadership understanding
Customized pipeline management streamlines client interactions and lead generation
What is our primary use case?
What is most valuable?
The divisions for sales and the graphics are very customizable in HubSpot Sales Hub. This is important in my work because there are other forms and spots in HubSpot to identify my leads and other information about them. I used it in reports in my last company for market qualification as well.
What needs improvement?
HubSpot Sales Hub could be improved by being more affordable in other countries because it is a very potential software, but it is not much accessible for other players in the market.
For how long have I used the solution?
I had experience with HubSpot Sales Hub for two years.
What was my experience with deployment of the solution?
It is easy to set up the initial purchase and usage. However, doing the integrations is more difficult, and I have to support this.
How are customer service and support?
I would rate HubSpot's customer service a seven out of ten. It is more difficult with the language in Portuguese, which complicates understanding other functions. I had difficulty with this in my last company.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I switched from HubSpot Sales Hub to another CRM because the price in Brazil is more expensive.
How was the initial setup?
The initial setup of HubSpot Sales Hub is easy.
Which other solutions did I evaluate?
I used HubSpot Sales Hub and RD Station, the CRM in Brazil. The main differences are in the investments and other functions, like customization in HubSpot Sales Hub, which is not possible in RD Station.
What other advice do I have?
Overall, I give HubSpot Sales Hub a rating of ten because it is a strong platform for sales.
Agency Strategy Director
What do you like best about the product?
How clean, simple and easy it is to use.
What do you dislike about the product?
Sometimes I am unable to upload documents
What problems is the product solving and how is that benefiting you?
Helps keep all my sales correspondence, pipeline and email tracking in one spot!
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