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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
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5-star reviews ( Show all reviews )

    Mohit M.

Why HubSpot Is My Go-To CRM Tool

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
What I value most about HubSpot Sales Hub at LEAD Group is how well it organises our sales processes. We never miss a follow-up or opportunity thanks to the CRM's ease of use in managing and tracking leads throughout the pipeline. Our productivity has greatly increased thanks to the real-time visibility into deal stages and the capability to automate repetitive tasks. Additionally, the user-friendly interface and integration with our current tools facilitate seamless onboarding and everyday use for the whole sales team.
What do you dislike about the product?
Although HubSpot Sales Hub is an effective tool for LEAD Group's sales pipeline management, it has certain drawbacks. Higher-tier plans are required to access some of the more sophisticated features, such as more thorough reporting or deeper automation workflows, which can be constrictive. Additionally, the deal stages and reporting dashboard customisation options could be more adaptable to better suit our unique sales process. Finally, without effective filtering and segmentation in place, the system may occasionally feel a little sluggish or cluttered when managing a large volume of leads.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is assisting LEAD Group in resolving significant issues related to follow-ups, lead management, and sales pipeline visibility. Prior to using HubSpot, managing deals and keeping track of conversations among several team members was ineffective and prone to mistakes. We now have a centralised system with real-time visibility into every interaction, task, and deal stage thanks to HubSpot. This guarantees that no lead is missed and enhances teamwork. By saving time on tedious chores like lead assignments and email follow-ups, the automation tools enable us to concentrate more on fostering relationships and accelerating deal closures.


    Alexander Tsepo D.

Straightforward, Powerful, and Built for Closers

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
It integrates easily with the other tools I use, which saves me a lot of time. The analytics are super easy to understand — I don’t need to be some analytics pro to make sense of them. Bulk outreach is a game changer, and I really appreciate the real-time notifications when someone opens or clicks an email. It’s just a great sales tool overall. Even the mobile version stands out — I can work from my phone, update sequences, add contacts, or move deals forward when I’m away from my desk. That kind of flexibility matters
What do you dislike about the product?
The only real downside for me is the pricing — once you start scaling and need more advanced features, it can get expensive. Also, some customisation options feel limited unless you upgrade to higher tiers. But overall, the value is still there if you're serious about sales
What problems is the product solving and how is that benefiting you?
It’s helped me stay organised without overcomplicating things. I don’t lose track of leads or forget to follow up anymore — everything’s in one place. The sequences keep my outreach consistent, even when I’m busy. And the fact that I can work from my phone means I never miss a beat, even when I’m on the move. It basically gives me a full sales desk in my pocket


    Shawnee D.

CRM that works | HubSpot Sales-Hub Got Us Going

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub (free) gave us just enough to get organized, get buy in from the team to use it, and start tracking — great for launching our first CRM from scratch.
What do you dislike about the product?
Would like better integration from company iPhone directly but that App works good. Just takes an extra step.
What problems is the product solving and how is that benefiting you?
Sales process flow and tracking


    Caleb K.

HubSpot is a CRM that helps me sell, not a CRM that is a checklist

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
It is designed for the sales user, or at least it feels that way. The Gmail extension, I use every single day for email templates, snippets, and meetings links. I use tasks in HubSpot every day as well to make sure nothing falls through the cracks, and the deal view in HubSpot is a daily for me as well to make sure I am staying on top of and nurturing all of my deals. Compared to other CRM's, I have also found it much more helpful and easier to be able to filter views of contacts, companies, and create reports that I would need. Of course it has to do with how your house is set up or how your leadership uses it or asks you to use it, but HS has been so helpful and actually helping me do my job versus being a burden to my job.
What do you dislike about the product?
I can't think of many. It does what i need, and mroe. Some minor improvements may be being able to connect an external calendar to mine for a meetings link.

For example, if you partner with external orgs and want to co-sell together, and present mutual availability to a prospect, you can't do that today with HS meetings link.
What problems is the product solving and how is that benefiting you?
Pipeline Management, Prospecting management, sales reporting.


    Education Management

Great CRM

  • May 12, 2025
  • Review provided by G2

What do you like best about the product?
Flow of the CRM
It's easy to find our leads and manage transactions.
What do you dislike about the product?
Often change of display so can sometimes be hard to find items
What problems is the product solving and how is that benefiting you?
A fully functional CRM


    Nina M.

HubSpot keeps our whole team aligned and moving fast

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
As a marketer using HubSpot Sales Hub, I rely on it every day to schedule social posts, build emails, automate workflows, and create sequences. It’s intuitive, powerful, and packed with tools that help us stay connected with clients and prospects. Beyond marketing, it’s become a central hub for our entire company—customer service, tech, sales, and marketing all operate from the same playbook, thanks to HubSpot. It’s kept us aligned, responsive, and able to move quickly as we grow. Highly recommend it to any team looking for a scalable, all-in-one solution.
What do you dislike about the product?
It sometimes discontinues features or makes changes with little or no communication. These things are always easy to remedy once you figure out what the problem is.
What problems is the product solving and how is that benefiting you?
HubSpot provides a secure, stable CRM with lots of functionality for communication, marketing, customer service management, deals creation and tracking, analytics, reporting, and keeps our team operating on the same page.


    Ivan P.

OUTSTANDING PRODUCT

  • April 25, 2025
  • Review provided by G2

What do you like best about the product?
It's a true powerhouse for sales teams of all sizes!
What do you dislike about the product?
Sometimes unclear the true potential of the tool
What problems is the product solving and how is that benefiting you?
Structuring my sales process & team!


    Steve H.

Hubspot Sales Hub

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
I like that Hubspot offers apps that link some of our other resources like apollo.io, Linkedin Sales Navigator, Constant Contact and Google apps. It make keeping all our leads and customers organized and in one place.
What do you dislike about the product?
Can't think of anything at the moment. Going from spreadsheets and post-it notes, to a crm has been a game changer for our team.
What problems is the product solving and how is that benefiting you?
Prior to Sales Hub we had no way of tracking sales rep performance. Now we are able to track real data and coach to their strengths and weaknesses. We have also seen an increase in sales, since deals are less likely to fall through the cracks.


    Brian D. G.

Could not ask for more!

  • April 15, 2025
  • Review provided by G2

What do you like best about the product?
The automations, the organization, the communication, the functionality, the marketing ability and much more have all been extremely helpful to our organization! Our staff appreciate how easy it is to learn and navigate. Anytime we have needed assistance on a matter, the support staff are excellent! We have integration with PandaDoc and they have been working seamlessly together.
What do you dislike about the product?
We are quite happy with the power that HubSpot Sales has. We know options are good and it just takes time to figure out best fit for the functionality but this is where the sales team at HubSpot have helped.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows our team to capitalize on repeat business opportunities, as well as delivering full view to our team who manages files throughout the application process as part of our service offering to clients. Multiple personnel can be involved and the 360 degree view allows for everyone to keep a pulse on what is happening with clients. We can track very easily the communication that is sent out and action accordingly. We have noticed that our clients are appreciating the reach outs and support as a result of our visibility with the dashboards. The analytics help our business partners understand and pull reports on the different types of applications.


    JUAN MANUEL V.

VERSATILE IN ITS INTEGRATIONS

  • April 14, 2025
  • Review provided by G2

What do you like best about the product?
What I like is that I can integrate my suite of Microsoft products very easily, calendar, email, my page, my booking in an easy way with a couple of clicks to implement it.

It has very useful courses for the sales force which helps it become a day-to-day tool.

The free version is also very cool as it allows you to start when it's a business that just has a small sales force and then scale it.
What do you dislike about the product?
I would say the cost. It is very high.

Once you get into the world of HubSpot, getting out becomes a bit overwhelming because you don't want to leave due to how useful and easy it is, but when you want to start scaling and using other options that are only available in the paid version, the subscription becomes unsustainable, especially when you are just starting out.
What problems is the product solving and how is that benefiting you?
It helps me in tracking tasks with leads, as we already have a base of 1000 leads, making it impossible to manage them with an Excel sheet. Our email is integrated and it shows me all the traceability from when I open a prospect and convert it into a client.