I used HubSpot Sales Hub for pipeline management and sending proposals. It helped me manage clients in my job. I also used integrations for generating leads on sites to HubSpot. For example, clients could answer questions about my service on the site, send a message, and then I would take the message to HubSpot to attend to the client.
Sales Hub Enterprise
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Easy to use CRM
What do you like best about the product?
Everything is easy to find and user friendly
What do you dislike about the product?
When something is no longer under your ownership it may continue to pop up and not allow you to delete the tasks. An inconvenience when moving through tasks.
What problems is the product solving and how is that benefiting you?
Easy to work through contacting prospects
Simple to use, affordable for all business levels
What do you like best about the product?
The dashboard is pretty easy to use, not many "hidden" options.
What do you dislike about the product?
Nothing so far, I like everything about Hubspot.
What problems is the product solving and how is that benefiting you?
Outbound cold emailing clients for my own business and for my clients' businesses
Sales Workspace does the recap work for you
What do you like best about the product?
Pipeline Management, leads, reporting, sales workspace. Lots of options for people to work the way they want.
What do you dislike about the product?
Sometimes there are too many ways to get to the same thing.
What problems is the product solving and how is that benefiting you?
All our sales teams are using it, simplifying the user experience and leadership understanding
Customized pipeline management streamlines client interactions and lead generation
What is our primary use case?
What is most valuable?
The divisions for sales and the graphics are very customizable in HubSpot Sales Hub. This is important in my work because there are other forms and spots in HubSpot to identify my leads and other information about them. I used it in reports in my last company for market qualification as well.
What needs improvement?
HubSpot Sales Hub could be improved by being more affordable in other countries because it is a very potential software, but it is not much accessible for other players in the market.
For how long have I used the solution?
I had experience with HubSpot Sales Hub for two years.
What was my experience with deployment of the solution?
It is easy to set up the initial purchase and usage. However, doing the integrations is more difficult, and I have to support this.
How are customer service and support?
I would rate HubSpot's customer service a seven out of ten. It is more difficult with the language in Portuguese, which complicates understanding other functions. I had difficulty with this in my last company.
Which solution did I use previously and why did I switch?
I switched from HubSpot Sales Hub to another CRM because the price in Brazil is more expensive.
How was the initial setup?
The initial setup of HubSpot Sales Hub is easy.
Which other solutions did I evaluate?
I used HubSpot Sales Hub and RD Station, the CRM in Brazil. The main differences are in the investments and other functions, like customization in HubSpot Sales Hub, which is not possible in RD Station.
What other advice do I have?
Overall, I give HubSpot Sales Hub a rating of ten because it is a strong platform for sales.
Agency Strategy Director
What do you like best about the product?
How clean, simple and easy it is to use.
What do you dislike about the product?
Sometimes I am unable to upload documents
What problems is the product solving and how is that benefiting you?
Helps keep all my sales correspondence, pipeline and email tracking in one spot!
So much reporting and such a helpful tool!
What do you like best about the product?
Hubspot is so easy to navigate, create dashboards and view lists.
What do you dislike about the product?
I wish it was easier to create sequences for communication
What problems is the product solving and how is that benefiting you?
Communication tracking, contact/account tracking. Deal tracking.
Great functionality, easy to use
What do you like best about the product?
I love that it makes it extremely easy for people to get visibility into their sales data. Also the fact that it has some great filters to help you sement things. You can get reports, dashbords etc within a few clicks, salesforce is a bit difficult and doesn't have that much ease of access.
What do you dislike about the product?
Sometimes we don't get the level of visibility we'd like and that hampers the functionality.
What problems is the product solving and how is that benefiting you?
With salesforce you have to buy another software just to be able to start off with the outreach, however in hubspot, they have marketing tools, sales outreach tools, and visibility.
MOST user friendly tool.
What do you like best about the product?
Hubspt saleshub makes the salesperson's day easier compared to other tools in the market. UI, Intuitiveness and more
What do you dislike about the product?
Not clear territories of access control and no bulk out reach abilities. feels restricted for inbound motion than outbound
What problems is the product solving and how is that benefiting you?
Web traffic to leads to demo cycle
Been a Hubspot user for 10+ years!
What do you like best about the product?
One single place to track activity and be responsive to prospects.
What do you dislike about the product?
I seem to have my email unlinked occasionally and would like to prevent that.
What problems is the product solving and how is that benefiting you?
Currently it is letting me know if the team is quickly following up with clients, we could do MUCH better!
Great way to track contacts & stay connected
What do you like best about the product?
Being able to connect with leads in a systematic, simple manner. Frank, my Hubspot rep is super helpful, and always quick to respond. I use HubSpot almost every day.
What do you dislike about the product?
The software has a lot of paywalls and features that seem overpriced. I have found 3rd party integrations which are much cheaper to circumnavigate those issues.
What problems is the product solving and how is that benefiting you?
I am able to track my leads, and communicate with them on all platforms.
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