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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    David G.

HubSpot does everything!

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
I love the way how a manager in Hubspot reaches out wanting to do meetings with us to reinforce the use of sequences and other features were sometimes not familiar with.
What do you dislike about the product?
I think HS is great, I'm no software developer nor am I 100% familiar with CRM and CSM trends out there lol, can't really say what would work best, I believe its a great tool all around.
What problems is the product solving and how is that benefiting you?
HubSpot is solving our high customer demand email reach outs, its solving our re-engagement process with cold / stale leads and its also helping recycle churned accounts, its easy once you setup your sequences / workflows / dashboards , etc...


    Computer Software

Love this CRM

  • March 08, 2025
  • Review provided by G2

What do you like best about the product?
It has a LOT of features, it's a all-in-one solution. I can track visits to my website, get info on the people that contact me, track my leads and deals easily.
What do you dislike about the product?
At the beginning it can be a bit overwhelming because you see many features but once you start, it's awesome.
What problems is the product solving and how is that benefiting you?
The main problem it's helping me solve is to identiy the source of our incoming leads. Then, track my deal pipeline.


    Abhishek D.

Hubspot review

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
It's details having multiple feachers allows effective data analyst. Lead tracking and analysis.
What do you dislike about the product?
Too much details bit more complicated for beginners.
What problems is the product solving and how is that benefiting you?
It's my primary crm tools and allows me to work efficiently, and helps achive my goals.


    Liam H.

Great

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
I like being able to transcribe calls in HubSpot.
What do you dislike about the product?
I dislike how the contacts page will refresh and rearrange the contacts
What problems is the product solving and how is that benefiting you?
It tracks when prospects open my emails


    Chaitanya .

HubSpot-All in One platform for CRM.

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
TrueDialog SMS integration, one-to-one and mass SMS directly inside Hubspot workflow. This is really a great feature enabling messages in the workflow.
Expanded Partner Integration, added an AI powered voice assistant for quicker resolutions.
What do you dislike about the product?
More flexible pricing, Better reporting and analytics, Simpler onboarding and UI for small teams would be the improvements for Hubspot sales.
What problems is the product solving and how is that benefiting you?
it helps in lead management, marketing automation , email tracking


    Information Technology and Services

Hubspot streamlined our process and made it easy!

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales hub is user friendly. It allows for customization to fit the specific needs of the customer. it has numerous features that allow for simple workflows, and it is easy to implement. We integrated easily from sales force to HubSpot and it has been a much better user experience overall and the customer support is always there to help without jumping through hoops. We use HubSpot daily to help drive our decisions in the company.
What do you dislike about the product?
The downside to HubSpot sales hub is the lead generation. I do wish there was a more simple way to differentiate a lead from a deal (similar to Salesforce) rather than going through the contact.
What problems is the product solving and how is that benefiting you?
Lead capture and generation, lead source, and tracking sales deals through the pipeline.


    Manufacturing

Great!

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
Customer email interactions being tracked is a huge bonus for a small company who relies on 1:1 interaction and engagement.
What do you dislike about the product?
Having trouble linking Mailchimp and non-hubspot forms. Not enough customization for accurate "Mailchimp qualified" leads.
What problems is the product solving and how is that benefiting you?
Our current software does not provide and open CRM catalog.


    Human Resources

I love Hubspot!

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
I love the task reminders, the ability to log calls and scan business cards on the app.
What do you dislike about the product?
Nothing that I can think of. It is easy to like.
What problems is the product solving and how is that benefiting you?
It solves holding onto business cards and waiting to get to the office to enter data.


    Aaron T.

A great tool for any size business

  • February 20, 2025
  • Review provided by G2

What do you like best about the product?
We love the tracking and reporting aspect of Sales Hub in HubSpot. It was easy to setup, and easy to use in our operations each day. We have a lot of applications that are plugged into HubSpot that help feed date to different points, and this has been a core part of our customer journey workflow.
What do you dislike about the product?
We haven't found any downsides to the software yet.
What problems is the product solving and how is that benefiting you?
Keeping our full customer journey in one central location with reporting, tracking and automation of client accounts. It is saving us 100s of hours each month in what would be daily management/analytic tasks.


    Sam L.

HubSpot is the superior sales tool

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub empowers our small team to get the most results out of their work. Our sales are increasing, and users report enjoying the triggers and tracking they can utilize to keep them on track towards goals. Our marketing team uses the platform daily as a means to amplify the effectiveness of our sales efforts.
What do you dislike about the product?
HubSpot Sales Hub can feel like a big financial investment for a small business or one that is just starting.
What problems is the product solving and how is that benefiting you?
Marketing and Sales, primarily to message and track our clients and sales opportunities.