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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
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5-star reviews ( Show all reviews )

    Vanessa V.

Hubspot Sales Hub

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about HubSpot Sales Hub is the features to connect back with clients or even remind your team internally. It is amazing the reports it can generate when the right information is put in. Easy to use, implement, and integrate if your team is willing to learn. There is a learning curve your team needs to be open to doing. The online resources are great for learning. If your team is signed on and using it, it is easy to frequently use.
What do you dislike about the product?
I wish there was more help in how to integrate workflows. When I go to the HubSpot talks, they talk about workflow, but I was told to contact a consultant to help build the workflow. I feel like that is a huge downside. We have one quarterly meeting and it would be great to get more help, but also understand why that is not included. WISH IT WAS THOUGH :) I feel like customer service is more sales than it is service.
What problems is the product solving and how is that benefiting you?
It is helping to streamline where we see our deals within our organization.


    Colin B.

Easy to use. excellent support

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
It's an easy interface to navigate and supoport is easy to find and clear to understand.
What do you dislike about the product?
Nothing springs to mind - it's all good so far.
What problems is the product solving and how is that benefiting you?
Increased our comms chain exponentially.


    Thabelo S.

Hubspot review

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
The software is user friendly, is able to capture email and call logs in real time. The onboarding process was seamless and I was able to join my workteam and see workflows with a problem. I have experienced any issues that require me to contact customer support yet, I suppose that shows how great the software is.
What do you dislike about the product?
Since usage from October, I haven't experienced any downsides that I can comment on.
What problems is the product solving and how is that benefiting you?
Keeping track of all my leads and frequency of contact


    Garrett F.

HubSpot a Powerful App, But Pricey...

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot is an incredible tool for combining many marketing and sales processes all into one! By using HubSpot my team and I have automated a large portion of our workflow, while also opening doors to new features such as a live chat on our website. We highly recommend that you give HubSpot a try.
What do you dislike about the product?
One pain point that my team and I have experienced is the price of HubSpot and the unclear feature tiers. Some of the basic tools that we need are locked behind a subscription tier that doesn’t make sense. In fact, we had to double our monthly cost to unlock 1 feature.
What problems is the product solving and how is that benefiting you?
HubSpot is a core part of our internal workflows. Not only is our main CRM, but it also helps us with quotations, invoicing, and live chat support on our website.


    Chelsea D.

Easy to use for anyone who needs a Sales Hub!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is incredibly user-friendly,🌸 I'd say even for those who aren't super tech-savvy. The CRM layout is clean and intuitive and theres tons of videos and such that will help you if you dont understand. It makes it SO easy to track deals, automate follow-ups, and streamline the sales process. I love how seamlessly it integrates with the other tools that I use as wel!!
What do you dislike about the product?
While it's a fantastic platform, some of the more advanced features are locked behind higher-tier plans, which can be limiting for smaller businesses or solopreneurs like myself. And then for others (not myself) i can definitely see how some customizations could require a bit of a learning curve, especially when setting up more complex automation.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me keep track of leads, follow-ups, and client interactions without things slipping through the cracks. The email automation and tracking features allow me to engage with prospects at the right time, so that I dont miss any client workflow processes. The reporting tools provide insights into my sales performance, making it easier to refine my approach and streamline my workflow.


    Tevin B.

Hubspot has become our favorite CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Number of features that Hubspot has is amazing. Being able to create sequences, analyze those sequences has been very helpful. Also, using the workflows to customerize things to our specific business.
What do you dislike about the product?
There isn't much that I dislike about Hubspot. Sometimes I do have to do a ton of research on why a workflow did not work correctly, but if I'm really frustrated I can reach out to support.
What problems is the product solving and how is that benefiting you?
Allowing us to see what is working for or sales team.


    Devan S.

Awesome and Functional

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use. Helps to keep me organized when work piles up. Love the reminders and notifications
What do you dislike about the product?
some of the search functions can be tricky. It would be nice to have an easier way to search for certain key words.
What problems is the product solving and how is that benefiting you?
Staying organized and sending me reminders to follow up with certain customers


    Zack T.

We switched from ACT! to HubSpot and it has been a huge upgrade

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
It is accessible from anywhere. The email logging and tracking are amazing.
What do you dislike about the product?
Upon introduction, it felt like there were too many features.
What problems is the product solving and how is that benefiting you?
HubSpot solves ourtask shedualing problem. Having everything logged in one place and separated by contact allows us to easily stay organized.


    Innocent A.

Amazing tool for CRM!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot has made it easy to get our global marketing team to connect, colaborate and function with swiftness and insights gathered and shared overboard. The analytics, reports and the fuctionality is excellent. The recently introduced feature of Reporting the Sales Pipeline in the Companies currecy has made the reporting of a global data, a cake walk. Keep up the good work!
What do you dislike about the product?
Intitial learning of how to use Hubspot requires more time and patience. If there are "Help" topics / videos links to figure out how to use, it would be a great help.
What problems is the product solving and how is that benefiting you?
1. Solves the real time data issue. Globally we can access data real time
2. Reporting in Company currency
3. Sales tracking and a easy to sue CRM platform


    Insurance

Best CRM for the money!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to setup and the support staff is fast and friendly.
What do you dislike about the product?
The only potential downside is that some of the best features are only available when you sign up for their monthly/yearly services. However, the free version is still far superior to many of the other CRMs I've tried.
What problems is the product solving and how is that benefiting you?
Great CRM and email tracking tool.