Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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A more intuitive CRM
What do you like best about the product?
I like how natural it is to add information to the database, and even when I can't figure it out, it's SO EASY to get immediate support from HubSpot. It was easy to get data in, and because we have the data easily accessible, the team uses it and keeps it up to date daily.
What do you dislike about the product?
Sometimes I wish there were more best-practice use cases for small businesses using the product. We would love more guidance in some cases!
What problems is the product solving and how is that benefiting you?
We love that we have a more consolidated place for our small team to be able to see incoming emails from our website, and distribute them amongst everyone. We also love the transparency of logging emails so we don't have to rely on institutional knowledge in people's heads/individual inboxes for account history. We're able to be more effective and efficient in our workflows.
This is an easy to use, user friendly platform that can be used extensively or simplistically.
What do you like best about the product?
The marketing hub allows me to save content and send it to my prospects in an automated fashion.
What do you dislike about the product?
I would prefer that it was configured to the account, rather than the individual.
What problems is the product solving and how is that benefiting you?
Hubspot allows you to integrate email correspondence from inside the platform, or outside, allowing all of your communication with your clients/prospects to be tracked. It also allows me to create marketing sequences to drip articles, etc to my clients/prospects seamlessly.
Great for keeping organized!
What do you like best about the product?
Hubspot Sales Hub is great for keeping me organized, as well as being able to check in on the work my colleagues are doing so that we don't end up overlapping.
What do you dislike about the product?
I think the only thing I currently dislike is the lack of hotkeys - it would be nice to hit one or two buttons to complete what I need to do instead of rooting around. It's not much of a difference, but it would be nice!
What problems is the product solving and how is that benefiting you?
Hubspot helps prevent my team from overlapping - from reaching out to the same contacts, or repeating already completed actions.
More intuitive than Salesforce
What do you like best about the product?
I like that it's a very intuitive CRM that makes a lot of the processes easier.
What do you dislike about the product?
Coming from SF, some of the features are a bit tricky to find at times.
What problems is the product solving and how is that benefiting you?
It's our main CRM so the whole sales and marketing ecosystem lives there
Great for something out of the box
What do you like best about the product?
The UI and the ease of configuration are unmatched given the functionality.
What do you dislike about the product?
When it comes to customization, Salesforce is still a better option.
What problems is the product solving and how is that benefiting you?
The lifecycle tracking, and the integration with marketing tools.
HubSpot has empowered us to build connections, and maintain standards our clients expect.
What do you like best about the product?
While the implementation process required training and adjustment, HubSpot’s customer support and resources have been invaluable in ensuring a smooth transition. It’s a platform that scales with us as we continue to grow and expand our vision.
What do you dislike about the product?
Although the basic functionalities are intuitive, mastering HubSpot’s more advanced tools and automation capabilities can require a considerable investment in time and training.
What problems is the product solving and how is that benefiting you?
HubSpot’s CRM has become the backbone of our client management process. It allows us to:
• Track Leads and Sales: Every inquiry, whether from a family exploring custom homes at Bluejack National or a realtor partnership opportunity, is meticulously tracked. This ensures no lead falls through the cracks.
• Pipeline Visualization: We maintain clear visibility into each stage of the sales journey, from initial contact to closing.
• Track Leads and Sales: Every inquiry, whether from a family exploring custom homes at Bluejack National or a realtor partnership opportunity, is meticulously tracked. This ensures no lead falls through the cracks.
• Pipeline Visualization: We maintain clear visibility into each stage of the sales journey, from initial contact to closing.
User friendly tool for sales professionals
What do you like best about the product?
The ability to see prospect and customer activity in real time is paramount. Being able to connect with prospects at a time they are actively browsing emails/marketing content improves pipeline generation and reduces sales cycle.
What do you dislike about the product?
Companies who don't keep clean data and allow many employees to use Hubspot without clear operating procedures create lots of clutter for sales teams, muddying the waters.
Email deliverability has waned, and I suspect emails are not being delivered. There is no simple way to tell which contacts need to be updated.
Email deliverability has waned, and I suspect emails are not being delivered. There is no simple way to tell which contacts need to be updated.
What problems is the product solving and how is that benefiting you?
Hubspot creates transparency for communication and engagement, which allows many people within the company to have a single view of a customer or prospects' engagement in one place.
Being able to easily create deals and track them through the sales process is critical to any sales organization.
Being able to easily create deals and track them through the sales process is critical to any sales organization.
HubSpot's Ease of Use
What do you like best about the product?
It's easy to manage customer and company information in HubSpot. We especially like the integration with our website to automatically create HubSpot records from our registration page.
What do you dislike about the product?
Creating reports is not as intuitive as other tools.
What problems is the product solving and how is that benefiting you?
Registration and management of customer and company contacts. Easily creating and managing deals.
Amazing, transparent, accurate data and metrics on the go
What do you like best about the product?
Reporting is very easy, analytics and visualization is well detailed with networks and connections
What do you dislike about the product?
Flexibility and scalability is a con and can be improved
What problems is the product solving and how is that benefiting you?
Accurate on metrics we deal on daily basis in terms of deals, gtranparancy on what is going on in every deal, automation helps in triggering mails to respective SPOCs
Easy to use and keep on top of everything!
What do you like best about the product?
I find it very simple to keep track of my activities, which results in making actions very easy!
What do you dislike about the product?
If I could improve one thing it would be the support that is offered.
What problems is the product solving and how is that benefiting you?
Losing track of deals.
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