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Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Maredyth D.

Comprehensive CRM That Streamlines Sales

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that with HubSpot Sales Hub I can get extremely granular with how I am organizing an account. It helps with tracking the closure rate, deal cycle, deal closure percentage, and all customer contact information in their file. I am able to track calls and emails with the touch of a button, which helps keep projects sorted and me organized. It is great that when I log into my account, all customer contact is in one place with the next steps clearly laid out, so nothing slips through the cracks. Utilizing HubSpot has helped me close more projects. I also appreciate all of the trainings, which are extremely helpful, and enjoy that everyone at the company has been very nice and more than happy to help.
What do you dislike about the product?
I wish that the view was slightly different and that I could view more tabs within my HubSpot browser but that could be user error. I wish that I was able to see more accounts on the sales home page. Currently only half of the page is showing me my projects (both open and closed) and the other half shows me my pipeline amounts. I wish there was a way for the view to only show my open accounts and their project size.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me keep my projects organized, ensuring next steps are clear. It allows me to track calls and emails easily, helping me close more projects without missing any details.


    Sports

Intuitive Platform That Drives High ROI and Engagement

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is an incredible platform that supports an active pipeline to manage engagement and analytics. HubSpot is intuitive and effective for the user to create and produce with high ROI!
What do you dislike about the product?
HubSpot Sales Hub has been very responsive and supportive of our business development needs to date. We have not found a function that has become a barrier for us.
What problems is the product solving and how is that benefiting you?
HubSpot solves our automated touchpoints and sales analytics, along with client support management .


    Mark B.

Effortless Sales Tracking and Seamless CRM Integration

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Simple tracking of your sales pipeline is vital, and HubSpot makes it easy. Customizable steps ensure that everything is configurable to your needs. Integration with the rest of HubSpot's CRM is easy and broadens the software's capabilities.
What do you dislike about the product?
It's a minor dislike, but if you are a small or solo business, there may be too many bells and whistles for you. It can be daunting to set up all the software's features if you are relatively inexperienced in sales and marketing.
What problems is the product solving and how is that benefiting you?
Collating all sales pipeline information in one place, with customizable dashboards, is essential for a solo professional. You can spend your time selling, not just doing admin.


    Feleecia K.

HubSpot Sales Hub: Sales Processes and Boosting Revenue

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I really, like HubSpot Sales Hub because it puts the sales process in one place. This makes it easy for me to manage my leads and track my deals. I can stay organized. That is a big help. The HubSpot Sales Hub has a customer relationship manager and it also has tools that automate tasks. For example it can send emails for me. Remind me of tasks I need to do. It also helps me manage my pipeline. All of these tools save me time. Make sure I do not miss any opportunities. I also like that HubSpot Sales Hub shows me how my team is doing and what is going on with my customers. This means I can make decisions based on what's really happening with HubSpot Sales Hub. The integration with marketing tools means sales and marketing can work seamlessly together, improving lead quality and overall efficiency.
What do you dislike about the product?
One thing that is not so great about HubSpot Sales Hub is that it does not have all the features that bigger teams need. Some features like automation and reporting are only available if you pay for an expensive plan. This can be a problem for teams because they do not have a lot of money to spend. The HubSpot Sales Hub system can also be a bit hard to work with if your team does sales, in a different way. It can be tough to make the pipelines and workflows fit your teams sales process. The HubSpot Sales Hub can feel a bit stiff and not very flexible. Additionally, while the platform is powerful, there’s a learning curve for new users, and initial setup can take time to ensure everything from deal stages to reporting is configured correctly.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is a tool that helps with sales processes that are all over the place and customer data that is not, in one place. It puts all the leads and deals and interactions in one spot. This means you do not have to deal with a lot of spreadsheets and emails and different tools. HubSpot Sales Hub gives you an idea of what is going on with your sales. It does tasks for you that you would normally have to do over and over. HubSpot Sales Hub also keeps track of every time you talk to someone who might become a customer. The benefit is more efficient, data-driven selling. It helps prioritize high-value leads, reduces manual work, and ensures timely follow-ups, which leads to higher conversion rates. Additionally, the integration with marketing and CRM data gives a full picture of the customer journey, allowing for more personalized outreach and better alignment between sales and marketing teams. This ultimately saves time, improves pipeline accuracy, and drives revenue growth.


    Erin N.

Seamless Gmail Integration with Powerful Message Templates

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The message templates that can connect to your gmail
What do you dislike about the product?
sometimes the sequences are delayed when you schedule a time
What problems is the product solving and how is that benefiting you?
efficiency when doing outreach, keeping prospects organized


    Computer Software

Clean, User-Friendly, and Exceptionally Organized

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how clean and user-friendly HubSpot is. It keeps everything organized in a single location, making it easy to track activities and helping the team manage their follow-ups efficiently, all without things ever feeling messy or complicated.
What do you dislike about the product?
Certain features may seem restricted unless you opt for one of the higher-tier plans, and setting up some workflows can require a bit of time and effort. However, once everything is configured, the experience is generally quite smooth.
What problems is the product solving and how is that benefiting you?
HubSpot addresses the challenge of maintaining organized and visible sales activities. It enables our team to monitor follow-ups, manage pipelines, and remain coordinated, making it simpler to advance deals and maintain consistency.


    Lori C.

Transformative Sales Management with HubSpot

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy to use HubSpot Sales Hub is, particularly enjoying the deals view where my team has created a pipeline for various services sold, alongside dashboards to track progress through the sales cycle. The efficiency we gain from the simple-to-use templates and email snippets has been a huge win, saving us so much time. The deals view makes it straightforward to see all my deals in one place, helping me understand what stage in the sales cycle each deal is at and whether I need to reach out or follow up. The quote templates, which can be customized based on the service sold, allow us to send out professional proposals with built-in Stripe integration for online payments, further streamlining our process. Email snippets help me quickly draft personal emails with pre-populated language, so I don't have to re-type the same thing repeatedly, again saving loads of time. The initial setup was very user-friendly, and the exceptional support from the tech team when the online knowledge base articles didn’t suffice has been appreciated.
What do you dislike about the product?
Nothing comes to mind. Overall a very good tool.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to streamline sales activities, from evaluating clients to managing deal flow. It consolidates sales tasks, enhances efficiency with easy-to-use templates, and tracks sales cycle progress, saving time through email snippets for quick communication.


    Cameron J.

Organized and Easy to Use

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Organized, easy to use. Very user friendly
What do you dislike about the product?
Doesn't update age of client. Also the merging and searching feature
What problems is the product solving and how is that benefiting you?
Being organized. Finding information quickly


    Enna T.

Effortless Sales and Organization with This Great CRM

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
It has made my sales and reaching out through cold calling easy
my data stays organised to meet my targets
What do you dislike about the product?
nothing , everything is great here , i believe its a great crm
What problems is the product solving and how is that benefiting you?
it has helped us in maintaining data and securing great space in reaching out , cold calling


    Petra G.

A Must-Have for Streamlined Sales and Marketing

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I love how HubSpot Sales Hub has streamlined managing leads, internal workflows, and marketing with its powerful automation and reporting features. It's easy to use and offers a clear activity timeline that keeps my team aligned and accountable. I appreciate having all emails, calls, notes, and deals in one place, which has greatly improved follow-ups and efficiency. The platform scales effortlessly with my business and integrates well with other tools. The notes and activity tracking make it easy to follow up, and the tasks serve as helpful reminders to stay in touch. I find that sending emails directly from templates is excellent, saving a lot of time while maintaining consistent and on-brand messaging across the team. Additionally, personalizing emails using contact details, tracking performance, and automatically logging everything in the activity timeline make follow-ups faster, more effective, and easier to manage. I highly recommend it for teams focused on growth and organization.
What do you dislike about the product?
Some advanced features have a learning curve and certain reporting customization options require higher-tier plans. Occasional UI changes can also take some getting used to, but overall these are minor compared to the value Sales Hub provides.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub streamlines lead management, aligns team workflows, and simplifies marketing with its powerful automation and reporting. Email templates save time and stay consistent, improving follow-ups. It integrates well with other tools, keeping our data centralized and reducing manual work.