Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Great CRM
What do you like best about the product?
Easy to keep track of my sales pipeline.
What do you dislike about the product?
It would be great if the graph view for deals was larger.
What problems is the product solving and how is that benefiting you?
Easy to keep track of my sales pipeline.
Easy to use!
What do you like best about the product?
Hubspot is very easy to use & new users can pick it up quickly.
What do you dislike about the product?
You can't customize it very much & the reporting is lacking
What problems is the product solving and how is that benefiting you?
It is our source of truth to track customer sales and interactions
Look no further
What do you like best about the product?
It's easy to use, intuitive, and simplifies all of my workflows
What do you dislike about the product?
Literally can't think of anything. The one piece of feedback would have been that I need to flip through a ton of screens to navigate contacts, deals, tasks etc. but they already fixed that with the new sales hub dashboard
What problems is the product solving and how is that benefiting you?
Saving me time and giving me a 360 degree view of my pipeline
Aids sales teams significantly
What do you like best about the product?
Helps sales teams identify and maintain leads
What do you dislike about the product?
Haven't experienced many downsides. So far, have heard great experiences.
What problems is the product solving and how is that benefiting you?
Helps teams track and maintain leads
HubSpot Sales Hub has helped align our processes and make everything more visible
What do you like best about the product?
The ability to guide users with required fields and actions, as well as the ability to report effectively giving sales leaders the insights they need.
What do you dislike about the product?
We are still working on how to best customize deals for different product lines.
What problems is the product solving and how is that benefiting you?
Before we were using a home-grown system with little visibility and structure to it. Sales Hub has enabled us to put requirements in place, and data checks. It gives our sales leadership visibility that they did not have before without using multiple spreadsheets and more.
Easy to use, great impact
What do you like best about the product?
HubSpot Sales Hub makes automation super easy. personalized emails and automated follow-ups, really helps us to connect with customers at different stages of their journey. Whether it’s sending reminders or tracking leads, everything is automated to keep things moving smoothly.
What do you dislike about the product?
More access to customer support would be appreciated
What problems is the product solving and how is that benefiting you?
Having all our sales data in one platform
Bringing HubSpot onboard leveled up our marketing and lead gen efforts.
What do you like best about the product?
Having HubSpot forms embedded throughout our site allows us to collect customer information, which streamlines our sales process, as well as enables us to remarket to our more passive prospects.
What do you dislike about the product?
HubSpot is a robust tool with lots of features. It's been a learning curve learning all the features and capabilities the last 3 years. I do sometimes wish there was more dedicated support versus being shuffled around from account manager and online support.
What problems is the product solving and how is that benefiting you?
Streamlining sales process and getting rid of the manual process we once relied on.
User friendly for smaller or larger businesses
What do you like best about the product?
User friendly, customizable, and easy to sort through data specifically in the CRM
What do you dislike about the product?
Report creating can be difficult to grasp for new users
What problems is the product solving and how is that benefiting you?
They are constantly adding AI features to assist with questions and report generation
Love the tool and user experience. Only downside is synchrony with a highly customized salesforce
What do you like best about the product?
User experience and cadences. Very easy to use
What do you dislike about the product?
Only challenge is sunching wiyh our CRM once someone becomes a customer.
What problems is the product solving and how is that benefiting you?
Consistent sales activity
User-friendly & Great Support, Minimal Limitations
What do you like best about the product?
It's an extremely user-friendly platform. As a new-to-Hubspot admin, it has been a lot to learn, but it has been easy to gradually introduce each new tool to our team. Tons of support and knowledge base for everything.
What do you dislike about the product?
I struggle with the reporting. I have access to almost everything, but there seem to be limitations to what data I can combine and I can't seem to run anything with a calculation (YoY or MoM, for ex). This may be my own skill limitations!
One thing I have found that I wish it had is a way to track users performance towards sales strategies. Hubspot reps have recommended Playbooks, but there isn't a way to measure progress toward the goal listed in the playbook.
One thing I have found that I wish it had is a way to track users performance towards sales strategies. Hubspot reps have recommended Playbooks, but there isn't a way to measure progress toward the goal listed in the playbook.
What problems is the product solving and how is that benefiting you?
Our sales team was using Salesforce before in an inconsistent (and often incorrect) way. Hubspot has had a much higher adoption and so far is cleaner data. We now have much better visibility into our teams' performance, activities, and the engagement with their accounts and contacts.
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