Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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External reviews are not included in the AWS star rating for the product.
Best CRM out!
What do you like best about the product?
I appreciate how HubSpot provides a clean, user-friendly CRM system that's easy to navigate and build within.
What do you dislike about the product?
I dislike that reporting features are limited with this system.
What problems is the product solving and how is that benefiting you?
Keeping customer information organization and leads in a nice, workable manner.
Keeping tracks made easy
What do you like best about the product?
We can customize the dashboard according to our need
What do you dislike about the product?
The tool has great features but if they can work on the UI more that would be great, The UI can be more appealing
What problems is the product solving and how is that benefiting you?
Pipeline building and management, And keeping the track of the activities of the members in the team.
One stop for everything customer related
What do you like best about the product?
The follow up available to know in witch stage every customer is.
What do you dislike about the product?
At the moment I want to be able to see a clear pipeline of the customers.
What problems is the product solving and how is that benefiting you?
looking for any information available from our customers
Seemless Integration
What do you like best about the product?
It has been a game-changer for our team! From seamless communication to streamlined workflows, this integration has greatly enhanced our sales process.
What do you dislike about the product?
One aspect that can be a bit frustrating is the call quality at times. While this isn’t entirely an integration issue, occasionally dropped calls or voice lags can disrupt communication.
What problems is the product solving and how is that benefiting you?
Setting up workflows within HubSpot based on call outcomes has allowed us to create more personalized customer journeys. For instance, automatically sending follow-up emails or tasks based on a call disposition has enhanced our engagement efforts and reduced response times.
Good
What do you like best about the product?
The ability that everyone has to view what has happened with a client. It is easy to sort through the information you are looking for, such as a call, email, text message. I like that when it is linked with Hawk Soft you have a quick overview of their policies and that you can associate any call to the customer.
What do you dislike about the product?
I dont like how when a customer has multiple numbers they use it is difficult to associate all of them with the customer
What problems is the product solving and how is that benefiting you?
It allows us a quick place to track all of our sales pipeline, it allows us to add automation to do things that would take time for an employee to do.
Accurate and user friendly
What do you like best about the product?
The way it links to your Aircall contacts and you can set tasks, all info you need can be added through colums and onboarding
What do you dislike about the product?
Nothing, its been very usefull, However returning to the main menue i would have made easier.
What problems is the product solving and how is that benefiting you?
Making it easier to track sales and customers, the amount of information you can store is amazinf
Easy to use
What do you like best about the product?
Easy to follow daily tasks, creating sequences
What do you dislike about the product?
The new update where you select filters for for searching of contacts, it became a bit more work
What problems is the product solving and how is that benefiting you?
Keeping track on leads to call, follow up and records of prev calls
Much more user friendly than other CRMS!
What do you like best about the product?
Since we started our relationship with HubSpot, almost 1 year ago, we have really grown to love it and adapt it for our business. The new interfaces and capabilities consistently introduced have provided an immense amount of versatility to our business. We are now able to track our clients better, communicate more effectively and see where our marketing dollars are best spent.
What do you dislike about the product?
I still wish we could be able to integrate with the CDK DMS, however, it seems like we are adapting and seeing enough benefit that outweighs the inconvenience.
What problems is the product solving and how is that benefiting you?
The problem we were having with our previous CRM is that it is outdated and doesn't keep tabs on our customer follow up. We now have a great workflow and cadence in place for customers, allowing for both our sales team and management to be able to access all points of customer tracking, input and follow up.
Simply the Best CRM out there
What do you like best about the product?
Ease of use and manueverability for its users. Reporting and deal stages are great.
What do you dislike about the product?
Pretty regularly it seems one part or another of the system is down or undergoing maintenance.
What problems is the product solving and how is that benefiting you?
Keeps me organized, and I love that I can use the app or website.
Has all the basic needs covered to run a sales org
What do you like best about the product?
the user interface and UI is easy to use
What do you dislike about the product?
Nothing that I hate about hubspot, pretty good tool.
What problems is the product solving and how is that benefiting you?
Basically a place to record and review all sales related actions.
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