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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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5-star reviews ( Show all reviews )

    Rene M.

Intuitive Sales Hub with Powerful Pipeline Tracking, Automation, and Reporting

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use and quick to adopt

HubSpot is one of the most intuitive sales platforms I’ve used. Sales reps can get started fast without heavy training, which boosts adoption and helps keep pipeline data accurate.

Excellent pipeline and deal tracking

The pipeline view is clean, visual, and genuinely effective. Deal stages, tasks, notes, and communication history are all easy to manage in one place, which makes it simpler to stay organized and keep deals moving forward.

Strong email + meeting workflow

Sales Hub really stands out with tools such as email templates and tracking, meeting links with calendar sync, sequences for outreach automation, and built-in logging of conversations and activities. Together, these features make it easier for sales teams to streamline follow-ups without losing personalization.

Automation + reporting are very solid

With the right tier, Sales Hub offers automation for tasks, deal stage updates, and internal routing. The reporting dashboards are also strong, making it straightforward to monitor pipeline health, rep activity, and forecasting performance.

Plays well with marketing and service

If your organization also uses HubSpot Marketing Hub or Service Hub, the connected ecosystem is a big advantage. It provides full-funnel visibility from lead → deal → customer support, which helps keep teams aligned across the customer journey.
What do you dislike about the product?
Pricing increases quickly with advanced features

Sales Hub is very effective, but many of its most valuable capabilities—like advanced automation, forecasting, and reporting customization—are locked behind higher-tier plans. As your team grows and you need those features, the costs can ramp up quickly.
What problems is the product solving and how is that benefiting you?
Centralizes sales activities and pipeline tracking in one place, making it easier to stay organized. It reduces manual follow-up through sequencing and automation, so routine outreach takes less effort. Rep productivity improves thanks to templates and built-in meeting scheduling that streamline day-to-day work. It also provides clearer pipeline visibility, which helps with forecasting accuracy. Overall, its ease of use increases CRM adoption across the team.


    Naiara D.

Effortless Sales Management with Intuitive Interface and Powerful CRM Integration

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
The intuitive interface and powerful CRM integration make managing leads and sales pipelines effortless. Automation features, real-time reporting, and seamless collaboration across the team significantly improve productivity and visibility into the sales process.
What do you dislike about the product?
Advanced features can be tricky to configure, reporting is somewhat limited in lower tiers, and pricing scales quickly with team growth.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes lead and pipeline management, automates repetitive tasks, and provides real-time insights into sales performance. This saves time, improves follow-ups, and helps the team stay organized and focused on closing deals.


    Vasim T.

Effortless Sales Management and Seamless Automation

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
I like HubSpot Sales Hub most for its ease of use and how everything is centralized in one place. It makes managing deals, tracking communication, scheduling follow ups, and maintaining visibility across the sales pipeline very straightforward. The automation, email tracking, and CRM integration help save time, reduce manual work, and ensure no leads slip through the cracks, which makes it easier to stay focused on closing and relationship building.
What do you dislike about the product?
There’s very little to dislike about HubSpot Sales Hub. If anything, some advanced features take a bit of time to fully explore and set up, but the platform provides great documentation and support to make that process easier. Overall, the benefits far outweigh any minor learning curve.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of scattered sales activities by bringing contacts, deals, emails, follow ups, and reporting into one centralized platform. It reduces manual tracking, improves visibility across the pipeline, and ensures consistent follow up with prospects. This has helped me stay organized, respond faster, prioritize the right opportunities, and ultimately close deals more efficiently.


    ARMANDO Q.

Effortless Note Tracking and Follow-Ups

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
Very easy to use, great platform to keep track of notes and follow ups
What do you dislike about the product?
Sometimes the import process for new companies with an excel can be a trial and error process
What problems is the product solving and how is that benefiting you?
Its helped us to keep track of our clients


    Mauricio G.

Hubstop

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
Integration are solid. Training us great
What do you dislike about the product?
It lacked some tracking of interaction, CRM features compared to salesforce
What problems is the product solving and how is that benefiting you?
tracking client communication


    Jhorezel O.

User-Friendly Automation That Saves Time Effortlessly

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
It’s user-friendly and saves time. The automation and reminders help me stay on top of deals without extra effort.
What do you dislike about the product?
Pricing increases as you scale, especially when adding more advanced tools.
What problems is the product solving and how is that benefiting you?
It removes the need to track everything manually. Having automation and reminders helps me focus more on actual conversations instead of admin work.


    Victoria L.

Keeps Sales Leads Organized, Reporting is a Breeze

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I like how HubSpot Sales Hub keeps all of my sales leads in one place, making my job a lot easier. The reporting aspect is particularly beneficial because it lets me pull reports of the deals I'm working on. This feature helps me keep a record of everything I'm working on, which I find really valuable. Also, the initial setup was easy, which is a big plus.
What do you dislike about the product?
Sometimes it's difficult to find deals if they're not assigned to you as a user. It could be easier to navigate.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps all my sales leads in one place and records everything I'm working on, making my job easier with its reporting features.


    Marley M.

Organized and Easy, Yet Speed Lags

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I think HubSpot Sales Hub is very organized and pretty easy to use. I like the streamlined service and features it offers. The way it's all formatted makes the platform valuable to me, providing just an easy, no-brainer access to the website. The initial setup was extremely easy.
What do you dislike about the product?
I don't like the speed of the site and click rate.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me have a well-rounded response and understand more about how to sell.


    Sadhwi P.

All-in-One Sales Platform That Streamlines and Empowers Teams

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is effective because it brings together everything a salesperson requires in a single platform. It allows you to view leads, send emails, schedule meetings, track deals, and manage follow-ups without the need for multiple tools. The interface is very user-friendly, and it saves time by automating routine tasks. This helps sales teams stay organized and ensures they don’t miss opportunities to close deals.
What do you dislike about the product?
HubSpot Sales Hub can get quite costly as the team expands and you require additional features. Many of the more advanced capabilities are only available in the higher-tier plans. While it works well for straightforward sales processes, it may feel restrictive if you have very complex or highly customized workflows. Additionally, the reporting and customization options are not as robust as those found in some more comprehensive CRMs. Once you become reliant on HubSpot, transitioning away can also be challenging.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub addresses the challenge of disorganized sales processes and missed follow-ups by centralizing leads, emails, calls, meetings, and deals in a single platform. It ensures that no lead or task slips through the cracks by automating follow-ups and reminders, while also providing clear insight into the status of every deal. The platform minimizes manual data entry, helping you save time, stay organized, respond to customers more quickly, and close deals more reliably, all without the need for multiple tools or cumbersome spreadsheets.


    Josefina P.

Comprehensive CRM with Streamlined Sales Integration

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
I find HubSpot Sales Hub easy to use, friendly, clear, and well-organized. It's great because it allows me to have the complete customer journey in one place, from being a Lead to becoming a Deal. It really organizes my daily work better and saves time by keeping everything in one spot.
What do you dislike about the product?
It would be great to have more features in one hub, instead of having Starter, Pro, and Enterprise.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is a complete CRM that centralizes my sales, connects contacts to deals, saves time, better organizes my daily work, and keeps customer info in one place.