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Reviews from AWS customer

2 AWS reviews
  • 2
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Andrew W.

Easy to navigate. Great UI

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
The system is designed for ease of use but doesn't miss out key CRM components. Customer support is second to none in the CRM game.
What do you dislike about the product?
Seems to be a little long in tooth to set things up initially,
What problems is the product solving and how is that benefiting you?
Everything is in one place which is great


    Jacob C.

Great Sales Platform for growth

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
The tracking is amazing, love to see the customer journeys
What do you dislike about the product?
Arent aware when new updates are available
What problems is the product solving and how is that benefiting you?
We can track how our leads and clients are moving


    Pierquinto M.

best in class sales + marketing tool

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is its seamless integration with the HubSpot CRM. This integration allows sales teams to efficiently track customer interactions and manage contacts without needing to switch between different platforms, significantly streamlining the workflow.

Another standout feature is the visual pipeline management. It offers a clear and intuitive view of the sales pipeline, helping sales professionals to monitor the progress of deals easily and identify potential bottlenecks in the sales process.

Additionally, the advanced reporting capabilities are a strong advantage. They enable teams to track sales performance, assess the effectiveness of sales strategies, and make data-driven decisions to optimize resource allocation. These features collectively enhance productivity and strategic planning for any sales organization.
What do you dislike about the product?
While HubSpot Sales Hub offers numerous benefits, there are a few aspects that can be challenging. One major concern is the cost, especially as your business scales and requires more advanced features. The pricing can become quite steep, which might be a hurdle for smaller businesses or startups with limited budgets.

Additionally, although HubSpot integrates with many applications and services, there can be some restrictions with specific integrations or API limitations. This can be limiting for businesses that rely on niche software that may not seamlessly connect with HubSpot.

Lastly, with its robust data tracking and reporting capabilities, there can be a risk of data overload. Some users might find it overwhelming to sift through the volume of data available and distill actionable insights, especially without the proper training or experience to navigate and utilize these insights effectively.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub effectively addresses several challenges, greatly benefiting our sales processes. Firstly, it provides centralized customer management by integrating smoothly with HubSpot CRM. This allows us to manage customer interactions, track leads, and maintain comprehensive records all in one place, eliminating the inefficiencies of dealing with disparate systems.

In terms of efficiency and productivity, Sales Hub's automation features streamline repetitive tasks like follow-up emails and sequence management. This frees up our sales team's time, enabling them to focus on more strategic activities and build stronger relationships with prospects, ultimately boosting our sales performance.

Moreover, the advanced reporting and analytics capabilities offer valuable data-driven insights. We can track sales performance and assess the effectiveness of our strategies, allowing for continuous improvement. This enables us to make informed decisions based on real data, optimizing our approach and driving better business outcomes.


    Lee F.

Excellent tool for managing customer visits, information and opportunity

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
very easy to keep customer information, although needs tweaking to suit business variations
What do you dislike about the product?
you have to sift through the things that work for you and you need to assist positively
What problems is the product solving and how is that benefiting you?
All the information from all users for each customer and customer contact in one place.


    Chewie L.

Great CRM Tool for Sales and Support!

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
We love Hubspot with full heart! You should give it a try!
What do you dislike about the product?
Limited function in terms of the customer support category.
What problems is the product solving and how is that benefiting you?
Managing our sales pipeline and track the sales team performance toward the quarter goal.


    Computer Software

Good product, great support, decent updates

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I love being able to keep everything together in one place, across multiple teams. The workflows do a lot of lifting and the integrations are good. The tech support is awesome for immediate light and medium lift needs.
What do you dislike about the product?
There are some major small things lacking that create a frustrating experience - things like subfolders are not regulated across different objects or interfaces. Changes are also often made without warning, so twice I have created team training only for an interface to change the next day or later that week and have to start from scratch.
What problems is the product solving and how is that benefiting you?
Hubspot solves many issues around interfacing business databases, and allows multiple teams to worth within the same structure in order to share information. The access tiering also allows us to not only limit sensitive information, but keep the interface cleaner for those who are light-touch users.


    Information Technology and Services

Hubspot is a gamechanger!

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot Sales Hub has been the perfect tool to bring all our details into one place for our team to collaborate and work on. Integrations into our other tools like Gmail, Xero and Monday is also very helpful.
What do you dislike about the product?
I find some of the document tools and the e-signature settings to be limited compared to other tools i've used.
What problems is the product solving and how is that benefiting you?
Having a source of truth for our business operations.


    Internet

Easy to use and lots of features

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I like the number of customizable fields and the ability to create your own reports for sales forecasting.
What do you dislike about the product?
There are some features that are only available with a higher level membership and the increase in cost to the next level is pretty substantial.
What problems is the product solving and how is that benefiting you?
We save all of our deals in Hubspot so it's really nice to have indivdual deals documented, linked to specific contacts and companies. This makes it easy to reach out once a project is complete. We have all the details of the project plus contact info all in one place.


    Retail

Great CRM

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I am new to using a CRM and prior to this we had another CRM that functioned OK, but we recently switched to Hubspot and the amount of things I can do now vs then is amazing. I love all the automations, how easy it is to use and also being able to research if I do not know how to do something and get assistance. It is a game changer, I also love how it intergrates with so many things... so easily.
What do you dislike about the product?
I can not think of any downsides, I would like to be able to access more features (which are available) at another account level, but that isnt a game changer, and I am pushing for us to switch to the next level to get those features.
What problems is the product solving and how is that benefiting you?
Our old CRM was Okay, it did its job while we had it. This has been a game changer for us!


    Information Technology and Services

Your basis are covered with Hubspot Sales Hub

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Dialing calls, automating your emails, and creating tasks is easy. It integrates with Gsuite. We use the HubSpot sales hub tool for our daily tasks.
What do you dislike about the product?
Managing time becomes very critical so I hope I don't have to deal with tasks that will be a waste of time.
What problems is the product solving and how is that benefiting you?
It's easy to work with lead data, prioritization, and ease of use.