Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Effortless Navigation and Easy Access to Key Information
What do you like best about the product?
I like how easy I can figure out who to reach out to. And how I can navigate through different information without having difficulty finiding notes and other information.
What do you dislike about the product?
Sometimes there's just too much information on screen, but they all seem to be useful. The UX seems too overwhelming.
What problems is the product solving and how is that benefiting you?
Currently, it's a bit difficult to send out messages and keep a tab open just for research. Prospecting really helps in this avenue.
Streamlined Sales and Customer Success, Needs More for Support CRM
What do you like best about the product?
HubSpot Sales Hub is simple to use and train, allowing us to easily onboard new employees who aren't familiar with it. It's not super complicated, which is great. I appreciate that it serves as a CRM bridge between our sales and customer success teams, keeping all relevant retailer information in one place. It lets us gather information needed for onboarding new retailers and foreseeing future outcomes, while leaving notes and staying organized across different teams. I also enjoy its easy-to-use dashboards, which are quite valuable. The 2FA is wonderful for keeping us GDPR compliant. Additionally, the coaching playlists we started using are really helpful when we're assessing performance.
What do you dislike about the product?
HubSpot Sales Hub is not robust enough to implement it as a support CRM for our Customer Support team, even though it does what it needs for the sales and Customer Success departments.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes retailer information, bridging sales and customer success teams for smoother transitions. It's easy for new employees to learn, supports inter-team communication, and helps with forecasting and organization. I like its simple dashboards, compliance features, and beneficial coaching playlists for performance insights.
Seamless Sales Automation with Smart CRM Integration
What do you like best about the product?
Its integration with HubSpot's Smart CRM and its ability to unify and automate sales processes.
What do you dislike about the product?
The cost and pricing model, especially as the company grows or requires advanced features.
What problems is the product solving and how is that benefiting you?
Lack of efficiency and productivity of the sales representatives.
Loss of pipeline visibility and transparency.
Difficulty prioritizing and contextualizing leads.
Loss of pipeline visibility and transparency.
Difficulty prioritizing and contextualizing leads.
User-Friendly and Intuitive Platform
What do you like best about the product?
What I appreciate most about HubSpot Sales Hub is how user-friendly it is. Even though I never received any formal training from my company, I haven't found it necessary, since the platform's features are largely intuitive.
What do you dislike about the product?
I dislike that HubSpot Sales Hub does NOT show monthly breakouts with revenue. As a salesperson, it would be helpful to see what my sales totals looks like per month.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to track my emails, providing concrete evidence to my upper management that I am actively making connections, reaching out, and fulfilling my responsibilities. This feature is especially important for me as a remote worker.
Easy to Use, Boosts Sales Success, User Friendly
What do you like best about the product?
I like how easy it is to use HubSpot Sales Hub. It's very valuable for booking meetings and crushing quota. I find the context provided on each account and how it shows all prior outreach incredibly helpful. The initial setup was pretty easy. Overall, I think it's better than Salesforce despite some occasional bug errors.
What do you dislike about the product?
I sometimes have calls drop or prospects can't hear me. I also had trouble logging my emails, but I think I corrected the issue. There are some bug errors here and there but overall very smooth.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for outreach and organizing companies and prospects. It solves contact info issues and provides clarity on accounts. It's easy to use, offers helpful context on accounts, and shows all prior outreach, making it valuable for booking meetings and meeting quotas.
Streamlined Sales Management with Collaborative Features
What do you like best about the product?
I appreciate HubSpot Sales Hub for facilitating efficient communication between managers and sales representatives. The platform's ability to showcase every single action item in emails on a multitenant basis enhances transparency and accountability within the team. This feature is crucial for staying informed about various interactions and activities happening across the sales team, ensuring that everyone is on the same page and fostering a more collaborative environment.
What do you dislike about the product?
I find the process of making modifications, such as creating new custom cards, to be quite difficult in HubSpot Sales Hub. In today's no-code environment, I'd prefer having more modifications readily available without needing to hire a developer.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centralize our data on active deals, allowing for collaborative and customizable sales processes, all in one place.
All-in-One Cloud Solution Perfect for Dynamic Sales Teams
What do you like best about the product?
It’s totally cloud based and seeks to have all use cases for a small dynamic sales team defined.
What do you dislike about the product?
It’s pretty expensive - we are pretty consistently reviewing barriers to exiting Hubspot ecosystem
What problems is the product solving and how is that benefiting you?
Clear integration with Wordpress site, we’ve got a great sales set of workflows and it’s the industry standard so it’s great to be able to ask candidates whether they’re familiar so vet them.
Effortless Team Collaboration and Seamless Integrations
What do you like best about the product?
HubSpot is pretty easy to use and integrates quite well with everything. It's easy to create teams and make them work together on the same platform. You can readapt things and workflows whenever you want, however you want. It was relatively easy to implement with my knowledge and the partner's.
What do you dislike about the product?
It's kind of complicated the division between Contacts, Leads, and Deals. It'd be easier if it was one block instead of three different things. It was difficult to make it work in our company for our kind of product with these distinctions. But it's also because our product is more based on subscriptions than sales. Not easy to exploit the platform, bbecause there are way too many integrations to even start choosing what to do next.
What problems is the product solving and how is that benefiting you?
finally we were able to track the whole lead funnel and see what happens at each touchpoint. It also gave a big time saving advanntage to our team.
Visual Powerhouse for Sales Pipeline Management
What do you like best about the product?
I really find HubSpot Sales Hub to be a visually engaging tool that enhances my ability to manage and visualize the sales pipeline and deals in play effectively. The automated email functionality, which allows for emails to be sent from specific users, streamlines our sales outreach efforts. This feature is particularly beneficial in sending cold outreach to large databases, expanding our reach significantly. Furthermore, the initial setup of HubSpot Sales Hub was very easy for our team, reducing downtime typically associated with new software implementation.
What do you dislike about the product?
I find that the message templates could be a bit more flexible. This limitation can make it challenging to tailor communications effectively based on specific needs or scenarios.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage lead opportunities and automate sales outreach, visualizing our sales pipeline effectively, and sending cold outreach to large databases.
Organized and Clean Interface That Enhances Productivity
What do you like best about the product?
it's very organized with clean interface
What do you dislike about the product?
screens get a little busy. There's too much information in one place with all of it seemingly of same importance
What problems is the product solving and how is that benefiting you?
it has helped centralize our sales process and data related to clients
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