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Intuitive User Friendly Experience
What do you like best about the product?
We have been using Sage Intacct since the company's inception. I love the ease of use. It is a very simple program to learn. I have been pleasantly surprised with the support system that is in place. On the rare occasion that we have needed support, the support staff have been friendly and helpful
What do you dislike about the product?
Honestly the only thing that I dislike is having to reenter and change passwords on a semiregular basis. I understand the necessity so it's more nitpicky than anything else.
What problems is the product solving and how is that benefiting you?
Streamlining purchases and approvals is the main problem Intacct has solved for us. We have the ability to enter purchases, submit purchases, and approve all at a few clicks. Without Intacct, I would have to schedule additional time to meet with my secretaries to go over purchase orders on a daily basis. As a school principal, that would eat into my time with my teachers and students. I have been able to review and approve purchases on my phone outside of my office. A convenience I have used quite often.
Really intuitive and easy to use
What do you like best about the product?
I like how easy to navigate it is and think it is user friendly
What do you dislike about the product?
I dislike how quickly it times out and have lost timesheets before due to this
What problems is the product solving and how is that benefiting you?
Timesheet problems, can approve hours for others easily
Great tool to track time
What do you like best about the product?
The ease of use of the tool, it doesn't crash, and is very intuitive to use.
What do you dislike about the product?
Nothing comes to mind about using Intacct.
What problems is the product solving and how is that benefiting you?
Tracking time, keeping tasks fleshed out, and getting a better sense of where my time is goin.
Great Cloud Based System
What do you like best about the product?
I like the fact that it is Cloud Based. The entire Finance team can work in Intacct at the same time. No need to backup your files as they are secure in the cloud. We have been using this since 2018 and love it!
What do you dislike about the product?
I wish there was a way that I could enter invoices for the entire amount and then Intacct could send out the invoices, per the schedule that I set up. This is not an option in the current version. I wish we could expand on sime of the reports that an be run
What problems is the product solving and how is that benefiting you?
Our audit go much more smoothly and the reports are very streamlined.
Sage Intacct: AMAZING
What do you like best about the product?
I like that it's super user friendly and that if you need help you can always reach out to someone
What do you dislike about the product?
I don't have any dislikes at the moment (which is good!!)
What problems is the product solving and how is that benefiting you?
It's helping us save a ton of time so that we can focus on our company goals which are to better children edication
Recommendations to others considering the product:
GO FOR IT!!! It's an awesome system!!!!
SAGE IS EXCELLENT!
What do you like best about the product?
SAGE IS USER FRIENDLY, CLEAN, AND HAS ALL FUNCTIONALITY WE NEED. HUGE IMPROVEMENT OVER THE SYSTEM WE LAST USED.
What do you dislike about the product?
THE ONLY DOWNSIDE I HAVE FOUND IS THAT SOMETIMES IT IS DIFFICULT TO SEE THE JOURNAL ENTRY BEHIND CERTAIN TRANSACTIONS. ALSO HAVE NOT FOUND OUT HOW TO CHANGE THE DEFAULT VIEW OF A VENDOR ACCOUNT. BUT THESE ARE RELATIVELY MINOR THINGS.
What problems is the product solving and how is that benefiting you?
EASY TO RUN FINANCIAL REPORTS AND CLEAN UP IF NECESSARY.
Coming over from MAS 500, this is a game changer with the new functions the Sage has available.
What do you like best about the product?
I love the Dashboard Menu Reports and Entity's available to me.
The Reconciliations are quicker too in finding matching items quickly.
The Reconciliations are quicker too in finding matching items quickly.
What do you dislike about the product?
Department names are not available in the Bills By Department Tab. I also would like to be able to view all reconciliations for all accounts versus just individual accounts within an entity. The ACH feature only works with a bank account, but we have 100 accounts as a Trustee and I would of loved to use the ACH service for each differ bank account, but each account has its own ein #. - The ACH within the system doesn't create the bank account # in the nacha file.
What problems is the product solving and how is that benefiting you?
ACH Most Problems So Far
Some Filters missing such as using Departments in the Filters.
Recon and Dashboard benefits are great.
Some Filters missing such as using Departments in the Filters.
Recon and Dashboard benefits are great.
Sage Intacct Customer Review
What do you like best about the product?
I like how user friendly and simple the application is to use. I am able to easily pull reports that I need based off of my client's revenues. I absolutely loved the ease with pulling vendor report/info for 1099 season. I was able to get all the information that I needed already included in an excel document for ease. I like that they can also print checks for you instead of hand writing them. This is a major help for one of my clients that has 20 stores, and has over 200 invoices a week that I have to send payments out for. I also love that our firm can have dozens of clients within this one application. We are trying to get all of our clients set up in Intacct away from Quickbooks and RTI.
What do you dislike about the product?
I don't like that I can't just delete a recorded transfer of funds. It is basically a draft amount, so it isn't a payment directly out of Intacct. I have to go through the trouble of reversing it and checking the original posting and the reversal off in the register. Sometime I also have issue with balancing my registers. The website seems to glitch somehow, and it saying that I am out of balance by an amount that I have already checked off for, so I have to uncheck everything for the month, restart my reconciliation for the month, and then I can get the register to balance.
What problems is the product solving and how is that benefiting you?
It helps me easily research invoices and vendor info.
Recommendations to others considering the product:
I definitely recommond Sage Intacct to people that have heavy finance information. I don't think that this would be a good fit for a small business, but if you have a lot of information that you need to manage, this company is good for that. They organize everything very neatly and have made it very user friendly.
Sage Intact is very user friendly
What do you like best about the product?
The best thing is the reports I am able to generate.
What do you dislike about the product?
I don't have any dislikes with Sage Intact
What problems is the product solving and how is that benefiting you?
Nothing at this time
Recommendations to others considering the product:
Sage Intact is user friendly and provides all I need to review monthly financial information.
Associate
What do you like best about the product?
I like that it's easy to duplicate past entries and also relatively easy to research historical information. I also really enjoy the reporting and the cleanliness of the modules and how the flow of the menu is, while customizable, the out-of-the-box setup is quite easy and straightforward for anyone with experience with a previous accounting system to use.
What do you dislike about the product?
There's not much I can think of that I dislike, I think that this system properly integrates the proper controls to consider generally accepted accounting principles, while also allowing for mistakes and ways to undo entries instead of other systems which are usually less forgivable. One thing I do wish would improve, is as a Client Accounting Service Accountant, I'd like to be able to flip between clients a lot easier, which currently isn't quite easy to do - being able to open multiple different clients (in separate windows) without having it overwrite your current window would be amazing.
What problems is the product solving and how is that benefiting you?
Going back to my previous answer, there's a lot of functionality with Sage Intacct, as opposed to a system like Sage 100. I think some problems are moreso having to do with the original set up of a client, which is usually set in stone, like accrual to cash conversion or vice versa, which is less forgivable and more difficult to do in any system I'd presume. The benefits to this system versus something like Sage 100 is that there are so many more ways to go back and undo things or delete items without having it show up on the books, unless it's necessary.
Recommendations to others considering the product:
Historical research of audit trail, or a history of actions taken by a specific user on a given day. Makes it easier to trace erroneous steps for clients whose controls haven't been modified and for a new user to Sage.
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