External reviews
3,886 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Electronic approvals solved
What do you like best about the product?
We have complex approval workflows with multiple levels. As the fiscal agent for multiple funding sources, agencies, and clients we were able to track and convert to a fully paperless, electronic workflow. This has cut processing time by at least 65%. Tracking data by non-natural accounts and multiple dimensions has been a game changer for us. We are continuously finding new ways to improve and gain efficiencies with the robust features. As the CFO, I want answers fast and I'm able to get them using my dash boards.
What do you dislike about the product?
I don't have any real downsides. The more staff are trained and utilize the features, the more you get.
What problems is the product solving and how is that benefiting you?
Efficient workflows and increased access to information.
Recommendations to others considering the product:
Invest resources into a quality implementation
Satisficed with our new software
What do you like best about the product?
My favorite part is how detailed you can record your transactions. You can assign a certain department, class, location, job, you can even create any kind of custom fields for any of these dimensions. That will help you to create a variety of reports. I feel like this feature just makes your books very clean and organized.
The other benefit I would like to point out is uploaded. You can easily upload a large number of Bills, Invoices, Journal Entries using templates. It's been a lifesaver. No more double work,.
The other benefit I would like to point out is uploaded. You can easily upload a large number of Bills, Invoices, Journal Entries using templates. It's been a lifesaver. No more double work,.
What do you dislike about the product?
Building custom or financial reports is such a complicated matter. You need to do a lot of work on the background even before you start creating your report and it all needs to be deeply planned and organized. You need to spend time on creating account groups, dimension groups, groups of groups just to be able to use certain accounts and dimensions in your reports.
What problems is the product solving and how is that benefiting you?
The system helped us to reduse a lot of manual work. As well as clear out some storage space because now we can keep a lot of our paperwork electronically right in the system
Recommendations to others considering the product:
Go for it. It's better than anything there is on the market
First time being on Intacct, very happy with the product
What do you like best about the product?
Drill down functionality, through AP postings to the actual invoice.
What do you dislike about the product?
I don't like how some of the reports work, I don't like how it produces another tab with the report on it. I also find some of the navigation difficult - looking for a back button when I need to close out of the newly generated report tab and go back to a different tab to rerun a new report with different parameters.
What problems is the product solving and how is that benefiting you?
The credit card processing with 2CP - the followup collections and automation around that has been a big help to our collections process. We aren't even using the full functionality but hope to down the road.
Recommendations to others considering the product:
Make sure you know your company's full requirements for what you are trying to accomplish near and long term when making a switch in accounting systems. Everything doesn't need to go live at once so focus in the areas where you can get the biggest impact in the shortest amount of time and Intacct allowed us to do that. Need to ensure the system can grow with you and meet your needs as the business grows as well as when standards change - like ASC 606.... Finding a good implementation partner is key in assessing what is possible and getting the most functionality out of your new system.
Multiple Entity Heaven....
What do you like best about the product?
Sage Intacct allows us to have a single general ledger for multiple entities, new entity setup is a snap. Intercompany transactions can be done without worry about doing the back-end transactions. Balancing takes minutes where it once took two days. Automated approval process makes Accounts Payable much more efficient and less time intensive. Reclass feature saves on journal entries. The attachments allow us to be mostly paperless - no more pulling invoices/reconciliations, etc. Memorized transactions save time and create checklists for month end entries. The ability to upload invoices and journal entries makes large entries/invoices a snap!
What do you dislike about the product?
The financial reporting leaves much to be desired. Rollup and consolidations are difficult to set up and the sheer number of account groups, books, etc is very time intensive. Changes must be done very carefully or other reports end up corrupted.
What problems is the product solving and how is that benefiting you?
The online a/p approval process has saved us lost invoices, time waiting on approvals, and streamlined the payment process. Intercompany transaction functionality has saved days of balancing at month end. Attachments make hunting for documents and pulling files a thing of the past! Reclass ability allows us to modify a paid invoice and code properly, increasing accuracy by providing historically accurate data. The memorized transaction and upload features for journal entries and invoices make large data entries simple and done in a matter of minutes! Templates are simple to use, easy to set up and upload. Customizable invoices allow us to modify invoices to reflect entity names. The system overall has allowed us to streamline, increase accuracy and saved countless hours of extra work! We LOVE this software.
Recommendations to others considering the product:
if you are a multi-entity business with expansions planned, this software is for you! The automation and time saving features have been a game changer for our company.
Robust ERP for SaaS Businesses
What do you like best about the product?
Contracts module makes it possible to efficiently manage complex rev rec under 606. The sync to SalesForce helps ensure a smooth end-to-end quote-to-cash process. The pre-built stat accounts for SaaS metrics are actually a game changer. It's fantastic to dimensionally track CMRR and related metrics in a custom ledger.
Stat accounts with dimensional tracking are easy to setup and administer. By using these, I am able to track all financial and non-financial KPIs within different ledgers in the system. I can then use the data to create meaningful reports for export or dashboard to share with users. By keeping everything in the system, I am able to ensure that all data is internally consistent. Additionally, if there are changes in department or class structure, by making the change at the dimension level, it will automatically cascade down to data and, ultimately, the rerports.
Stat accounts with dimensional tracking are easy to setup and administer. By using these, I am able to track all financial and non-financial KPIs within different ledgers in the system. I can then use the data to create meaningful reports for export or dashboard to share with users. By keeping everything in the system, I am able to ensure that all data is internally consistent. Additionally, if there are changes in department or class structure, by making the change at the dimension level, it will automatically cascade down to data and, ultimately, the rerports.
What do you dislike about the product?
The reporting is powerful, but I would love to see an option for columns in reports to dynamically adjust based on a "start" and "end" date.
What problems is the product solving and how is that benefiting you?
Sage helped us streamline a previously unruly contract management and rev rec process. Additionally, the powerful account groups feature has dramatically improved the accuracy and timeliness of our reporting.
Recommendations to others considering the product:
Sage Intacct has come a long way. If you're considering NetSuite, you owe it to yourself to give Sage a full demo.
One stop shop
What do you like best about the product?
intacct offers a very strong revenue recognition module
What do you dislike about the product?
Customer Support is only through email communication -
What problems is the product solving and how is that benefiting you?
revenue recognition
subcription billing
Asset tracking - depreciation
prepaid expenss
subcription billing
Asset tracking - depreciation
prepaid expenss
Recommendations to others considering the product:
Learn first the process flow of intacct, this will save a lot of time in the future
Put data in the hands of decisions makers with ease!
What do you like best about the product?
Sage Intacct dashboards are a God send. It's easy to create and update dynamic graphical and nongraphical dashboards for any data set.
What do you dislike about the product?
I struggle to come up with anything material as a downside with Sage Intacct.
One minor thing is that Sage Intacct uses import templates instead of a UI to map data to existing data fields however this would be a "nice to have".
One minor thing is that Sage Intacct uses import templates instead of a UI to map data to existing data fields however this would be a "nice to have".
What problems is the product solving and how is that benefiting you?
I'm able to get actionable data into the hands of decision makers quickly and accurately. Example: My boss, the CEO, no longer comes into my office asking for financial information since she has her own dashboard, which she refers to constantly. She thinks I'm a rockstar!
Recommendations to others considering the product:
Take a look at the dashboards and the PO workflows.
Collaborative tool for today's distributed office and business
What do you like best about the product?
We can use the best people to work in the Finance no matter where they are located.
What do you dislike about the product?
It is hard to learn details about aspects or modules available in Sage Intacct in a hands on manner. It is all available for reading or in very general way. But getting details about how it might work in our situation is difficult to find out.
What problems is the product solving and how is that benefiting you?
Global business and currency conversions are a snap. We have the best teams working from anywhere, all at the same time. Audits are easier and often can be fully completed remotely. Timelier and timelier month end closings.
Sage Intacct is amazing!
What do you like best about the product?
My favorite thing is the how user friendly it is. I can easily navigate to all modules.
What do you dislike about the product?
The thing that comes to mind, is when applying charge payoff's, it would be helpful to be able to sort the credit card transactions by date and to also be able to see the selected amount without having to scroll all the way to the bottom.
What problems is the product solving and how is that benefiting you?
We are able to give access to all of our departments to be able to view their budgets and the transactions. This has been instrumental for our accounting team as well as our leadership.
A Giant Leap for our Organization
What do you like best about the product?
We have had great success with Intacct. We converted from Blackbaud Fundware, which was very manual processes, with little integration. Even something as simple as a data export to Excel was a chore, where as the same process is easy in Intacct. We are basically still using the core product, and have yet to integrate with other applications, but it has drastically changed the way we do business. Another benefit is the way it empowers users/budget owners.
What do you dislike about the product?
There are a few areas that could use improvement, but that is going to be the case anywhere. A lot of this is based on your setup, so implementation partner is key! One example is we can edit account coding for a receipt after the deposit has been made, if we record that receipt directly to the bank account, versus an undeposited funds account. The benefit to undeposited funds, is you can then group all the receipts to match the one bank deposit. When doing it this way, you cannot edit the receipt after the fact.
What problems is the product solving and how is that benefiting you?
We have much more transparency across the organization. The fact that people in all offices have access to the GL is a huge step forward. We have so much less data entry time and mistakes. One reason for this is because in AP, the requesting department enters their transaction directly into the system, versus completing a requisition type form in word or pdf and then printing, just to have an AP clerk re-enter that information into the system, which is susceptible to error.
showing 1,301 - 1,310