External reviews are not included in the AWS star rating for the product.
My main use case for Sage Intacct at Navis HealthCare involves performing a significant number of journal entries, reconciliations, cash reconciliations, inter-company transfers, and it serves as our general accounting package where I handle uploads for payroll and other functions.
A specific task that I recently completed using Sage Intacct is the implementation of Sage AI packages into our software, alongside my ongoing work on reconciliations for our balance sheet accounts.
Sage Intacct offers exceptional features including the integration of multiple entities and the contracts module, which is a very powerful tool, as is the projects module. As a former implementer of Sage, I have nothing but positive things to say about it and can mostly think of positives rather than negatives.
The contracts module has helped us track our clients with multiple contracts by the contract itself, rather than just by the project or particular customer, providing us with another dimension to slice and dice our information.
An example of how the reporting tool has helped my team make decisions is that it continually enables us to see where our money is going, which projects and contracts are consuming our resources, and which ones are actually making the company money. The reporting tool also made it incredibly easy to provide potential investors with the necessary information quickly and easily instead of it taking months. Sage Intacct has positively impacted our organization by providing us with a robust reporting tool that allows us to see into the background of financials without a lot of added effort.
I wish Sage Intacct had a more robust interface with their help desk, as right now getting help with Sage is sometimes slow and clunky. However, we are fortunate to have a fantastic customer representative who goes above and beyond to get me answers quickly, but that is because we are a large customer and one they are actively pursuing since we added a lot of functionality in the last year.
I have been using Sage Intacct on and off since 2012, so fifteen years.
Before Sage Intacct, I have used many other solutions including Sage 50, QuickBooks, and some proprietary software at different organizations. By far, Sage Intacct is the easiest to use and the best.
I have seen an astronomical return on investment with Sage Intacct, particularly regarding time saved. We are in the process of deploying some of the AI tools available within Sage Intacct, specifically the close tool, which is going to be a huge time saver for our monthly close.
I was not part of the evaluation process for other options before choosing Sage Intacct, which is why I point out that using AI for this type of thing may not be the best idea.
My advice to others looking into using Sage Intacct is to please get a professional implementer to handle the implementation. One problem at Navis HealthCare is that it was poorly implemented, and I have spent the past six months cleaning up their instance with a significant amount of work still ahead of me. I provide this review with an overall rating of ten.
We use the solution as an ERP system.
It has improved the organization because it allows us to go to the level of complexity and granularity regarding the recordation of all the transactions a SaaS company would like to do.
The solution helps us create entity models for each acquisition as we acquire companies, so we can put them into a different entity in Sage Intacct with all the entities having the same chart of accounts. Then, the solution rolls up at the top level. It automatically provides reporting in a manner where a highly leveraged company will have to offer the reporting to the banks.
Apart from that, it's easy to create many new automated reports. When a company goes through a due diligence process, they already have so many automated reports. Also called pre-packaged reports.
It would be good if the training were perfect for all controllers, to teach them the basic tools and how to use everything in Sage Intacct.
I also think they could create a very good module for automatic budgeting. The solution is very good for accounts, but I don't think it is as strong regarding enterprise performance management tools. In the future, they should try to either build it on their own or buy a company that can become a module for Sage Intacct.
I've been using this product for roughly four years.
Sage Intacct is stable. In the four years I've used the solution, I have not seen it break down.
I rate Sage Intacct's scalability a ten out of ten.
The technician support is very good. There were many occasions where we needed some help. Sage Intacct has a very good ecosystem of companies that they use to help implement the solution. Those companies are very good. They know the product well, making it easier for you.
On top of that, there are some other third-party vendors as well who use Sage Intacct. And they know how to easily create reports, migrate data, and do everything. It's not Sage Intacct itself, but the ecosystem they've created that's very useful.
We were using a very outdated ERP system before this. Once I became the company's CFO, the Board of Directors wanted to switch to something scalable. I looked at many ERP systems, and this was exactly what we needed.
The initial setup will be complex. You cannot suddenly transfer everything from another ERP platform to Sage Intacct. Having said that, when we acquired companies, it was easy to get the data from other companies' ERP systems and transfer it to Sage Intacct. It did not take that long. That's one thing I'm very thankful to Sage Intacct for. They made the platform in a manner where migrating data from other acquirees' ERP systems into Sageintact to start doing transactions becomes fairly easy.
We have been acquiring companies and putting everything into Sage Intacct. The return on investment is very good.
The price is comparable to other companies which offer similar products. We are not paying based on the number of transactions. We are paying based on the number of modules.
Before choosing this solution, I advise you to understand the product well. Don't take it lightly when they offer a couple of days of training in the beginning. Listen to everything very carefully. When working with the implementation company, be more involved in understanding how to set up the system because you may have something like an architecture in mind. There are a lot of online resources for Sage Intacct to help you learn about it. The better You understand the tool, the more it will give back to you.
I rate Sage Intacct a ten out of ten.
