External reviews
External reviews are not included in the AWS star rating for the product.
Real-time asset insights have improved risk assessment but need stronger incident handling
What is our primary use case?
What is most valuable?
Real-time asset monitoring in Armis helps with network operations, especially in comparison to Nozomi. Contextual awareness in Armis helps me prioritize remediation efforts. I have been using metrics to evaluate asset behavior insights that Armis provides, and I can discuss how I evaluate its behavior.
What needs improvement?
AI is one improvement I noted for Armis, and I may have other examples as well.
For how long have I used the solution?
I worked with Armis approximately 9 to 11 months ago.
What do I think about the stability of the solution?
In terms of stability, Armis is not completely stable, as sometimes incidents may occur.
What do I think about the scalability of the solution?
Armis is scalable enough, though some limitations may exist.
How are customer service and support?
Technical support from Armis is good, though it could sometimes be better.
How was the initial setup?
The installation of Armis involves minimal challenges, making it generally smooth.
What was our ROI?
There is noticeable return on investment for Armis.
What's my experience with pricing, setup cost, and licensing?
Armis is slightly on the expensive range based on what I have observed.
Which other solutions did I evaluate?
Armis is more suited for small and medium customers, while Nozomi and Claroty are targeted at different types. This assessment is connected with AI and threat intelligence when comparing Armis, Nozomi, and Claroty.
What other advice do I have?
I am still dealing with Armis to some extent, as I have not stopped working with it for more than a year. I can confirm that I am also working with other vendors such as Fortinet and various vulnerability management solutions today. I would rate Armis around a specific number based on my experience on a scale from zero to 10 points.
Identity management has streamlined user lifecycle and now guarantees first-day access
What is our primary use case?
My main use case for Armis in that project at Embraer was as a consultant, where I worked on maintaining and developing the solution to integrate some applications, including Active Directory. This integration managed the user lifecycle inside Embraer, the client.
A specific example of how I used Armis to manage or integrate applications is that we built what I called drivers in the solution, which are connectors that synchronize information between the OpenText solution and the applications we were integrating, such as Active Directory, and vice versa.
I was maintaining the solution that was provided by Novell at that time, which was the producer of the solution before it was sold to OpenText.
What is most valuable?
The best features Armis offers include the interaction with my manager in Brazil, whose first name is Rui, and who provided a lot of experience, especially Horácio, who used to work for Microsoft. Horácio helped with issues related to Active Directory and provided ideas on how to best integrate the solutions.
The aspect of Armis solution that stood out to me was its flexibility to integrate different applications. The collaboration of the team is really important and key for the project to go well and bring the results the customer is looking for.
The solution has the necessary resources and connectors that have built many of the rules needed for integration, regardless of whether the application is an Active Directory, an LDAP directory, a database, or even a specific solution such as SAP. It is also flexible enough to build the business rules that apply specifically to that customer.
Armis has positively impacted my organization and my client's organization by ensuring that on day one, new users had all the access they needed to work for the applications that were integrated. Additionally, if a user was dismissed from the company, they would lose all access to the integrated applications because Active Directory, which was key for user authentication, would disable their account.
I do not recall any specific statistics regarding measurable results, but there was positive feedback from managers concerning the process during the time I was there.
What needs improvement?
The OpenText solution we used had to improve its development in relation to cloud environments. They have started to offer a version that works on the cloud, but they are really behind in that aspect today. I am studying other solutions such as ForgeRock or SailPoint, which are much better in this regard.
The needed improvements I see include implementing cloud features, as the market, particularly in Brazil, is moving to cloud environments to reduce costs and time spent on upgrades and server management.
For how long have I used the solution?
I worked with Armis about four to five years ago.
What do I think about the stability of the solution?
In my experience, Armis is very stable.
What do I think about the scalability of the solution?
In terms of scalability, there were customers with millions of users in the environment, but I do not have experience with newer solutions that can scale to that point.
How are customer service and support?
The customer support for Armis was pretty good.
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Armis; however, I am currently studying different solutions.
Before choosing Armis, I did not evaluate other options, as at that time, I had a solid working knowledge of the system because I worked for Novell, the producer of the solution.
How was the initial setup?
The solution was purchased directly from the vendor, Novell, the producer of the solution.
What about the implementation team?
My company's relationship with this vendor is that I work as a contractor, usually for a partner that implements the solution for customers.
What was our ROI?
I did not see any report on return on investment during the time I worked there, but generally, it has given a good impression because new users can begin working right away on their first day without needing to request access to applications.
What's my experience with pricing, setup cost, and licensing?
I did not handle the pricing, setup cost, and licensing for Armis during my time there; I dealt with that long ago when I was working for Novell in Brasília, the capital of Brazil.
Which other solutions did I evaluate?
I am studying other solutions such as ForgeRock or SailPoint, which are much better in this regard.
What other advice do I have?
Armis is a very flexible solution for integrating various applications, making it easier to find ways to integrate even old systems. However, it lacks a SaaS solution as it is not available on the cloud, which is a significant drawback today for OpenText. I would rate this solution 9 out of 10.
Improved asset discovery has enabled accurate risk assessment and streamlined remediation
What is our primary use case?
My main use case for Armis is identifying assets in corporate environments and performing remediation for vulnerabilities and risk assessments.
Armis is effective at discovering assets that were not previously known, and from there, I set up those assets in the platform to assess risk and perform vulnerability remediation.
What is most valuable?
The best features Armis offers are asset identification and providing context on the assets to help identify which risks are more important than others.
The context that Armis provides that is especially helpful includes asset value to the organization, whether the asset is public facing, and those types of details.
Armis has positively impacted my organization by helping me identify vulnerabilities more effectively, especially on assets that I did not know existed on the network. In one case, I found approximately 10% of a pool of assets that I thought were retired but somehow wound up back on the network.
What needs improvement?
I cannot identify specific ways Armis can be improved. I would consider potential integrations with other tools as small improvements.
For how long have I used the solution?
I have been using Armis for about a year and a half.
What do I think about the stability of the solution?
Armis is stable.
What do I think about the scalability of the solution?
The scalability of Armis is good.
Which solution did I use previously and why did I switch?
I previously used Sophos as a different solution. I decided to switch from Sophos to Armis because it is a different company.
What was our ROI?
I have seen a return on investment with Armis, as it definitely improved remediation with fewer employees.
Which other solutions did I evaluate?
Before choosing Armis, I evaluated other options including Tenable and CrowdStrike.
What other advice do I have?
My advice for others looking into using Armis is to implement the features that you want to use intentionally, so you should understand and do your planning and due diligence before you start deploying the product so that you can avoid misconfigurations and get the most out of it from the start.
Contextual visibility has improved asset and device security but still needs better ROI and autonomy
What is our primary use case?
I am a distributor for Armis and have been working with them for about two to three years now. I am familiar with Armis Centrix for asset management and security.
Armis is typically used for correlating all the data and can integrate with existing security solutions such as VAPT, EDR, or existing firewalls.
What is most valuable?
I find the most valuable features of Armis to be its focus on IT, OT security, and medical device security.
Armis provides full visibility on OT devices and in the medical industry for devices such as ECG machines, X-rays, and infusion pumps. ECG devices, ECG machines, X-rays, and infusion pumps are all part of the medical devices that Armis covers.
Armis's integration capabilities help enhance security posture by correlating data to categorize based on priority levels or risk levels.
I am referring to the contextual awareness feature in Armis, which helps prioritize remediations. Viper, Vulnerability Prioritization and Remediation, is the product responsible for that. It will identify asset behavior, such as when an asset is communicating to external parties suddenly.
What needs improvement?
Armis can be somewhat expensive and there is not much sales presence for Armis.
Without any existing security solution on the customer's end, Armis will only collect telemetry data, which is the device IP address.
After implementing Armis, an organization experiences it as an add-on. Without asset visibility or vulnerability prioritization, it becomes a useless product.
Armis cannot be used as a standalone solution and should be integrated with other solutions. It cannot be used standalone because it requires other security solutions for the integration part.
For how long have I used the solution?
I have been working in this field for nearly four years now.
How are customer service and support?
Until now, I have not faced challenges with Armis support, as pre-sales engineers have been helpful. I would rate support an eight because their pre-sales team is very responsive and helpful.
How was the initial setup?
When implementing Armis, there are not many challenges since it is a cloud-based solution and I just have to buy the license and have an appliance to onboard.
You do not spend much time on all of these configuration setup processes, and it may take around a day. Fixing that appliance takes about a day, and then I have to do some configuration. Configuration takes the most time.
For overall time, it may take around two to three days because the appliance has to collect all the device data to be in production.
What about the implementation team?
I personally participate in the deployment of Armis, or it is done by different people based on customer requirements. Usually, just one person participates in deployment from my side.
One engineer will participate, and Armis is now part of ServiceNow because ServiceNow has acquired Armis.
What was our ROI?
There is nothing in terms of return on investment or cost reductions in the long run after implementing Armis.
What other advice do I have?
I would rate this review seven out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Solid GUI, Needs Filter Enhancements
CTO
The journey is long but worthwhile
Awesome Service
Best network visibility and contextualization tool I've seen
Armis gives full visibility to endpoint, applications and users
Even on endpoint we didn't even realize were logging into our network environment from vendors.
With the help of Armis, I have one pane of glass to view for remediation, medical IOT and IT management report generation