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Reviews from AWS customer

2 AWS reviews
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22 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    LivinSunil

Contextual visibility has improved asset and device security but still needs better ROI and autonomy

  • February 02, 2026
  • Review from a verified AWS customer

What is our primary use case?

I am a distributor for Armis and have been working with them for about two to three years now. I am familiar with Armis Centrix for asset management and security.

Armis is typically used for correlating all the data and can integrate with existing security solutions such as VAPT, EDR, or existing firewalls.

What is most valuable?

I find the most valuable features of Armis to be its focus on IT, OT security, and medical device security.

Armis provides full visibility on OT devices and in the medical industry for devices such as ECG machines, X-rays, and infusion pumps. ECG devices, ECG machines, X-rays, and infusion pumps are all part of the medical devices that Armis covers.

Armis's integration capabilities help enhance security posture by correlating data to categorize based on priority levels or risk levels.

I am referring to the contextual awareness feature in Armis, which helps prioritize remediations. Viper, Vulnerability Prioritization and Remediation, is the product responsible for that. It will identify asset behavior, such as when an asset is communicating to external parties suddenly.

What needs improvement?

Armis can be somewhat expensive and there is not much sales presence for Armis.

Without any existing security solution on the customer's end, Armis will only collect telemetry data, which is the device IP address.

After implementing Armis, an organization experiences it as an add-on. Without asset visibility or vulnerability prioritization, it becomes a useless product.

Armis cannot be used as a standalone solution and should be integrated with other solutions. It cannot be used standalone because it requires other security solutions for the integration part.

For how long have I used the solution?

I have been working in this field for nearly four years now.

How are customer service and support?

Until now, I have not faced challenges with Armis support, as pre-sales engineers have been helpful. I would rate support an eight because their pre-sales team is very responsive and helpful.

How was the initial setup?

When implementing Armis, there are not many challenges since it is a cloud-based solution and I just have to buy the license and have an appliance to onboard.

You do not spend much time on all of these configuration setup processes, and it may take around a day. Fixing that appliance takes about a day, and then I have to do some configuration. Configuration takes the most time.

For overall time, it may take around two to three days because the appliance has to collect all the device data to be in production.

What about the implementation team?

I personally participate in the deployment of Armis, or it is done by different people based on customer requirements. Usually, just one person participates in deployment from my side.

One engineer will participate, and Armis is now part of ServiceNow because ServiceNow has acquired Armis.

What was our ROI?

There is nothing in terms of return on investment or cost reductions in the long run after implementing Armis.

What other advice do I have?

I would rate this review seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    David F.

CTO

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Armis functions as a centralized platform that integrates all our systems, enabling it to correlate data and present a thorough, real-time perspective of our devices, connections, and assets. Its intuitive interface and user-friendly design make it simple for our team to access essential insights, manage remediation tasks efficiently, and maintain oversight even in a complex environment. We use Armis daily to better understand our network, spot potential threats, and maintain a strong security posture.
What do you dislike about the product?
That said, we’d love to see Armis expand its remediation capabilities, as the current functionality in this area is somewhat limited.
What problems is the product solving and how is that benefiting you?
Armis initially started as our OT security tool, but over time it has evolved into a comprehensive IoT security solution and now serves as our central platform for IT asset management and vulnerability management. It aggregates and correlates information from multiple systems, giving us a unified and accurate view of our environment. Compared to our SIEM solution, Armis provides a more active, focused, and context-driven approach to identifying and managing assets, risks, and vulnerabilities.


    Darren L.

The journey is long but worthwhile

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Able to easily find devices where it would have time consuming or near impossible to otherwise.
What do you dislike about the product?
Initially there is a lot of noise in terms of devices, alerts, etc. It requires integrations in order to obtain more reliable useful information.
What problems is the product solving and how is that benefiting you?
Finding unmanaged devices which are at risk to vulnerabilities.


    Jeremy S.

Best network visibility and contextualization tool I've seen

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Armis gives us visibility into live network traffic but provides context about the source and destination and can automatically alert on any potential indicators of compromise or breaches of policy. Customer support has been very good. Our first sales representative was very responsive.
What do you dislike about the product?
Some of the integrations are a little clunky. They work well once you get them configured but getting there can be rather difficult. Also, some of their add on modules are quite pricy.
What problems is the product solving and how is that benefiting you?
Visibility into network traffic and asset behavior. This tool has


    Arjit-Yadav

Passively gathers and analyzes diverse asset data for effective vulnerability management and strategic planning

  • April 18, 2025
  • Review provided by PeerSpot

What is our primary use case?

The main purpose for using Armis is to gather information about OT assets, healthcare assets, and IT, every connected asset in our environment. We also use it for vulnerability management and assessment, especially for OT and IoT devices. Additionally, we analyze technical debt by identifying assets nearing end-of-life and check for misconfigurations.

How has it helped my organization?

Deeper asset visibility and device intelligence brings to detect and alert onto the vulnerability.

What is most valuable?

Armis has a vast database of devices, which aids in device detection and functioning evaluation. The solution listens to passive scanners for traffic data without active scans, allowing device identification from an inventory standpoint. It assesses open vulnerabilities, provides traffic flow insights, integrates with ticketing workflows, and aggregates security solutions like Active Directory and EDR.

What needs improvement?

There are occasional issues with some built-in integrations that require troubleshooting, particularly with DHCP integration. Developing additional integrations would be beneficial.

For how long have I used the solution?

I have been dealing with Armis for around two years.

What do I think about the stability of the solution?

The solution is stable, and I have not faced any performance issues with the console or queries.

What do I think about the scalability of the solution?

As a SaaS platform, it is highly scalable. However, deploying appliances within the network might depend on correctly sizing the appliances as needed.

How are customer service and support?

I have not closely worked with Armis support but have had positive experiences working with presales engineers.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was a partner with Armis at my previous organization.

How was the initial setup?

The initial setup involves installing appliances in the IT environment to capture data from on-prem applications. The SaaS model simplifies analytics by forwarding network data to the cloud.

What was our ROI?

Armis saves time by automating asset inventory management, allowing enterprises to quickly strategize by understanding their assets and exposures.

What's my experience with pricing, setup cost, and licensing?

I'm not well-versed in its pricing, but it is feature-rich and justifiably priced.

Which other solutions did I evaluate?

I am not sure about specific alternatives, but Armis has greater visibility compared to solutions like Tenable OT, Nozomi Networks, or Claroty.

What other advice do I have?

The overall solution is highly rated at nine out of ten.


    SaketShrivastava

Comprehensive asset visibility and OT operations support enhance risk mitigation

  • April 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Armis for asset discovery and vulnerability assessments of the OT network.

What is most valuable?

Armis is easy to use. Very few software solutions have OT capabilities that do not impact OT operations. Its asset visibility is good as well. This comprehensive feature set is crucial for our operations. Additionally, the straightforward installation process and low maintenance requirement are significant advantages.

What needs improvement?

The vulnerability assessment for Windows is not that great. It misses out on a lot of vulnerabilities. Additionally, the filtration process in Armis is not that great.

For how long have I used the solution?

I have used Armis for six months now.

What do I think about the stability of the solution?

The solution is stable, as I have rated it eight on a scale of one to ten.

What do I think about the scalability of the solution?

It is very scalable and easy to scale, as I also rated it eight on a scale of one to ten.

How are customer service and support?

Tech support is good, but they are still not able to solve one of our problems.

How would you rate customer service and support?

Neutral

How was the initial setup?

The installation is straightforward, and one person is good enough to do it.

What was our ROI?

It is installed in our setup for risk mitigation, so it is difficult to put a number on return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of the product are average, and I rate it six out of ten.

What other advice do I have?

I have not seen any machine learning features or AI capabilities in the product. If AI provided a better understanding of vulnerabilities, it would be great. I rate my experience with Armis as nine out of ten.


    Seda YazganHadzibulic

Works efficiently for asset management and has a simple setup process

  • August 30, 2024
  • Review provided by PeerSpot

What is our primary use case?

We used the platform for vulnerability management.

What is most valuable?

The solution made generating documentation and sharing reports via email easy.

What needs improvement?

Like any IT tool, continuous learning and improvement are essential for the solution.

For how long have I used the solution?

I have been using Armis for one year.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

As mentioned earlier, the platform could slow down when multiple users were active in the same environment. However, this is common for IT tools. Despite this, the product scaled data and functionalities effectively when needed.

I rate the scalability an eight.

How are customer service and support?

I did not need to contact their support team, but they were very helpful when we onboarded the platform.

How was the initial setup?

The initial setup and deployment were simple. It was already configured for me, and when I was introduced to it and shown how to manage it, I found it very easy to use.

What other advice do I have?

Armis' automated risk assessment helped us identify vulnerabilities, such as open ports and external factors, that posed risks to our systems. Although we eventually switched to Nmap, the platform effectively highlighted these vulnerabilities.

It is user-friendly for asset management and security, but specific use cases, such as those involving medical devices, may require specialized training.

I advise others to thoroughly learn the platform, which is useful for specific tools like medical devices and IoT. They should use it for at least three to four years to fully benefit from the solution.

Overall, I rate it a nine out of ten.


    Dinesh Bawaskar

Provides good asset management and asset tracking features

  • May 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

Armis is an asset management tool that locates devices and checks whether or not they are compliant. It's a prebuilt module that performs vulnerability testing. We also use the tool for risk and compliance.

What is most valuable?

The most valuable feature of the solution is asset tracking. In the corporate field, some users go to the on-site saying that they misplaced their laptops, and they raise a ticket to provide a new laptop. We find the truth by pulling the serial number and finding the last login, which user has been logging into the system, and whether they're connected to a network.

It's like a security incident endpoint manager. We use the solution to track the asset, find the risk and compliance, and determine whether it is compatible with the security framework.

What needs improvement?

The solution's vulnerability testing could be improved. Some users use VDI, and others use the virtual environment for Azure, AWS, or GCP. We had to embed security tools that could trace that website with the help of security attacks like Cross-Site Scripting. We can perform on the target machine whether the user is connected to the VPN or not. This makes it easier to identify and mitigate the risks as soon as possible.

It can be a spontaneous response to the customer or the management, whether they are a security incident controller or not. It will be easier to access your operation.

For how long have I used the solution?

I have been using Armis for two and a half years.

What do I think about the stability of the solution?

I haven’t faced any issues with the solution’s stability.

How are customer service and support?

The solution's technical support team responds spontaneously because it's already been integrated into the client location. After raising a ticket, the technical support team provides support to the end user within one and a half hours as per their SLA.

How was the initial setup?

The initial setup of the solution is very easy and is based on the APIs.

What about the implementation team?

If the platform is rebuilt in the Azure portal and the domain has already been created, the solution can be deployed in only 24 hours.

What other advice do I have?

The risk assessment identifies risks in the system connected to Microsoft CVE. We mitigate the risks automatically in the Armis tool so that they are easier for a technical person to solve on a laptop. The solution is deployed on the cloud, and it's a subscription-based model. The solution is easier for a technician to use, but it's not very easy for a new user from a different background to navigate the portal. I would recommend Armis to other users.

Overall, I rate the solution an eight out of ten.


    Satish Navi

Improves device visibility and adapts according to an organization’s security demands

  • May 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

The solution provides lateral movement detection.

What is most valuable?

The technology is good. The solution improves device visibility.

What needs improvement?

We face difficulties in integrating the product with ticketing tools like ServiceNow.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten. We faced some issues with the ticketing tool.

What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten. We have 50 to 80 users in our organization.

How are customer service and support?

We contact support whenever we face some issues with implementation or configuration. The support is quite good.

How would you rate customer service and support?

Positive

How was the initial setup?

The product is deployed on the cloud. The deployment is not difficult. It takes us four to five hours to do the deployment.

What other advice do I have?

I will recommend the solution to others. The features, device visibility, and usability of the tool are good. Armis adapts according to our organization’s security demands. Overall, I rate the product a nine out of ten.


    Dor A.

Eyes into the network traffic

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
It gave us the ability to discover types of traffic which we were unable to see through our firewalls, by tapping our backbone switches on each branch office.
It helped me discover a rogue domain controller within a separate vlan.
What do you dislike about the product?
Integrations to 3rd party patch mgmt that we use is missing.
I would've liked if I could automate and discover forbidden software across the organization based on Armis findings.
What problems is the product solving and how is that benefiting you?
Discovering what is happening inside the network across clans and within vlans to mitigate risks.