My main use case for Kandji is Mac management. I manage a fleet of a few thousand devices.
Kandji
KandjiExternal reviews
803 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best-in-Class Support from True Mac Experts
What do you like best about the product?
The support and ease of the platform. I spend a lot of my job talking with different support agents and teams, and Iru's is by far the best. Being able to talk with not only a real person, but a true Mac expert has been huge when I've needed support with the platform!
What do you dislike about the product?
When the change from Kandji to Iru was made, the only thing that I disliked was when our renewal came around, the price increase with Iru was not discussed with us before we had the opportunity to inquire why we could not keep our original rate. In the end we were able to chat with our Iru rep and it was all fine!
What problems is the product solving and how is that benefiting you?
We are a fully remote, global team. Iru allows us to have maximum security across our devices not only to protect our employees, but also our clients. It ensures our clients know their information is safe with our team.
Managing thousands of macOS devices has become streamlined and now reduces time and errors
What is our primary use case?
What is most valuable?
Managing that fleet looks quite easy with Kandji. I really appreciate the blueprints idea instead of separate smart groups for everything, as it makes everything simpler.
One of the best features Kandji offers is automatic system updates, which is a valuable feature. The system update feature helps me in my work by reducing the time I spend finding complex solutions for doing that outside of the MDM tool, and it works effectively.
Kandji has positively impacted my organization by simplifying the management of the Apple fleet. Since using Kandji, I have noticed that it is easier to set everything without reviewing all smart groups, which reduces both the time spent and human errors.
What needs improvement?
Improving Kandji is a challenging question. I cannot recall anything right now that could be better or added to Kandji.
For how long have I used the solution?
I have been using Kandji for three years.
What do I think about the stability of the solution?
Kandji is stable.
What do I think about the scalability of the solution?
Kandji's scalability works quite well.
How are customer service and support?
Customer support was a pain point previously, but it is slightly better now. The change that made customer support better recently is the improved responsiveness.
Which solution did I use previously and why did I switch?
Previously, I used Jamf; it was not my decision to change to Kandji, so I cannot define any reasons why it was changed.
What was our ROI?
I have seen a return on investment with Kandji. The team that manages the Apple fleet was reduced since implementing Kandji.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was handled above my pay grade, so I am not certain about those details.
Which other solutions did I evaluate?
Before choosing Kandji, I did not evaluate other options.
What other advice do I have?
My advice for others looking into using Kandji is that moving from Jamf to Kandji, you will no longer need to set smart groups for everything. I would rate this review a 9.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Intuitive Interface, Fast Learning Curve, and Great Customer Service
What do you like best about the product?
The interface, quick learning curve, and great customer service
What do you dislike about the product?
I wish I could do a bit more with the Slack integration
What problems is the product solving and how is that benefiting you?
It could potentially managed Windows devices as well as macOS devices.
Effortless MDM Management with Stellar UX
What do you like best about the product?
I love that Iru made our first experience with MDM easy, seamless, and generally pleasant. The UX of their platform stands out to me because, as a small team, we can't spend a lot of time researching how things work with different vendors. With Iru, we don't have this issue, we're just able to do what we want. The initial setup was extremely easy. I also appreciate that we can use Iru with Google Workspace integration and Tailscale.
What do you dislike about the product?
Even though their documentation generally is very descriptive, sometimes it's easy to get lost there.
What problems is the product solving and how is that benefiting you?
Iru simplifies our first MDM experience by making it easy and seamless. Its UX lets us perform tasks without spending much time figuring things out, which is great for a small team.
Kandji/IRU Makes MDM Setup and Compliance Readiness Effortless
What do you like best about the product?
I've used a few different top name MDM's and EndPotection platforms and for ease of set up and use, Kandji / IRU is my favorite. It allows me to be in one portal to review devices, vulnerabilities and build yy inspection readiness documents for certain exams like ISO and SOC2
What do you dislike about the product?
I don't always get the right answers from the AI bot
What problems is the product solving and how is that benefiting you?
For now, PC support is limited but the engineering team is looking to get it as advances as the Mac side of things
Effortless Mac Management with Seamless Integration
What do you like best about the product?
I like Iru for managing my Mac devices with ease. It allows me to do zero touch deployments, automate updates, and keep the devices secure for SOC2 compliance. I use EDR and vulnerability management too. Iru is so easy to use and I like it so much better than Jamf because it works right out of the box, which is great for me as a department of one. Setting up Iru took less than a day and the interface is so easy and seamless. The Drata integration connects to Iru and helps automate software update policies and offboarding by automatically locking devices when an employee leaves. Iru makes my process for SOC2 compliance seamless.
What do you dislike about the product?
I would like to see them implement more AI features or use AI to help us automate more software update policies.
What problems is the product solving and how is that benefiting you?
I use Iru for zero touch deployments, automating updates, and ensuring security for SOC2 compliance. It's easy to use, works out of the box, and the setup took less than a day, which is great for a department of one.
Simple, Fast Way to See Needed App Updates and Onboard Employees
What do you like best about the product?
I like how simple it is to use and how easy it is to see which applications need updates. It’s also helpful for employees to get up to speed, since it lets us install all of our required software solutions quickly and without much hassle.
What do you dislike about the product?
Sometimes it’s a little clunky to update apps through the Iru tooltip, so I tend to treat it more like a to-do list and then go in and manually update what needs to be updated.
What problems is the product solving and how is that benefiting you?
It helps me understand which applications are available to me as an employee, and it also manages regular software updates so I stay compliant.
Mac-Native Expertise with Expanding Windows and Identity Capabilities
What do you like best about the product?
A Mac-native platform with deep expertise in the Apple ecosystem, but I appreciate that they are branching out into Windows and Identity as well. End user onboarding is a breeze as well.
What do you dislike about the product?
I’d love to see better controls for application management, such as support for Santa.
What problems is the product solving and how is that benefiting you?
Scaling and growing our agency and protecting our endpoints.
Solid, Easy-to-Use MDM with Powerful Integrations and Automations
What do you like best about the product?
Solid MDM, easy to use, lots of integration and automations
What do you dislike about the product?
Nothing specific, it’s works well, no complaints
What problems is the product solving and how is that benefiting you?
Device management, inventory and remote security
A Must-Have for Device Tracking
What do you like best about the product?
I like that the user interface of Iru is clean and easy to use. It helps us track the location of our devices effectively, and the initial setup was easy, taking less than a day.
What do you dislike about the product?
I wish we had our laptops onboarded too.
What problems is the product solving and how is that benefiting you?
Iru helps us track the location of our devices and has a clean, easy-to-use interface.
showing 1 - 10