Kandji

What do you like best about the product?

Lots of features all for the Apple ecosystem.

What do you dislike about the product?

More comprehensive than we needed and thus a little higher priced per device for what we need to do

What problems is the product solving and how is that benefiting you?

Helping to keep all devices up to date on software, tracking devices if they are lost or stolen, or we need to lock them down. Simple onboarding setup of device for our employees.

What do you like best about the product?

The Iru UI is very clean, modern, and easy to navigate. Setup is very straightforward that you could get everything up and running in a few hours. It's a great MDM for managing macOS devices and natively supports external IDPs such as Entra ID or Google or Okta and ABM for zero touch deployment. There's also a really large catelog of natively supported 3rd party apps (Chrome, Zoom, Slack, M365, etc.). Creating different blueprints or layouts for different groups or teams of users is very useful as well. Their blueprint UI is drag and drop and toggle buttons so its very easy to do setup. Their pricing has been increating over the years but still a more cost efficent option to JAMF.

What do you dislike about the product?

There's no option to manually remove or silence device alerts. The only fix is to resolve the "issue/conflict" itself but in some cases its not actually a real issue. There's no integration with any asset management/tracking platforms.

What problems is the product solving and how is that benefiting you?

We originally used Intune for macOS device management but it worked very poorly. Iru provided us a very good MDM solution to manage all of our macOS devices. We can now deploy devices with zero touch, authenticate using Entra ID, and managent group policies and applications.

What do you like best about the product?

Easy to navigate and operate specially when deploying the blueprints

What do you dislike about the product?

Clean way to maintain the inventory and export them

What problems is the product solving and how is that benefiting you?

We have a lot of macOS devices shipped to different parts of the world and we need to track them.

What do you like best about the product?

The user experience is great. It gives users clear visibility into their services and helpful insight into what access they currently have, as well as what they may need to request.

What do you dislike about the product?

Overall my experience has been great. I do not have any negative items to note.

What problems is the product solving and how is that benefiting you?

Device management and administration

What do you like best about the product?

Its so simple to make changes and setup individual blueprints.

What do you dislike about the product?

Nothing at all. It is very good for our company.

What problems is the product solving and how is that benefiting you?

We need to manage our machines across the world in one easy place that provides auto updates and great protection.

What do you like best about the product?

Products do what they say and add value to the services we provide

What do you dislike about the product?

Nothing comes to mind - can't reach the character minimum

What problems is the product solving and how is that benefiting you?

It allows us to maintain security compliance on end point devices, as well as maintaining a baseline configuration. It frees up my staffs time to add value to our support services. Compared to the previous solution is is head & shoulders above it in terms of functionality and ease of use, as well as how it integrates into our existing authentication systems & ITSM tools

What do you like best about the product?

At Humanitix, we're a not-for-profit event ticketing platform with a small but growing team spread across Australia, New Zealand, the US, and the UK. Like many organisations scaling quickly, we needed a way to manage our devices without adding significant overhead

Rolling out an MDM solution can feel daunting, but Iru made the onboarding process genuinely straightforward. We were up and running quickly without needing dedicated IT resources to hold the whole thing together.

Day-to-day management has been equally smooth. The interface is clean, the automation features reduce manual work, and we have confidence that our machines are consistently configured and secure — something that matters a great deal when you're handling customer and event data across multiple markets.

For a lean team like ours, Iru strikes the right balance: enterprise-grade device management without the enterprise-grade complexity. It's made our computers easier to manage, our security posture stronger, and our IT team's life considerably simpler with slowing the team down

What do you dislike about the product?

The only downside was getting buy in from staff but after a trail they were happy to move forward

What problems is the product solving and how is that benefiting you?

Iru helps us easily manage and secure our devices

What do you like best about the product?

Very easy to use after the initial setup. All changes are reflected on the devices just a few seconds after pushing which makes it hassle free.

What do you dislike about the product?

Would like it to have more wutomated maintenance features but I don't know if the limitation is on Iru or Apple side.

What problems is the product solving and how is that benefiting you?

Deploying and managing dozens of devices without much effort.

What do you like best about the product?

Superb integration and straightforward configuration that’s easy to set up.

What do you dislike about the product?

Pricing is high, but I have always been an advocate that you get what you pay for. 25 license pack only seems a bit high. I think a 5 user or even 10 user add on options would be nice.

What problems is the product solving and how is that benefiting you?

The time involved in maintaining Mac software, both in-house and outside the business.

What do you like best about the product?

I really like how easy it is to use and the clean, modern interface. Deployment across our MacBook fleet is also straightforward. Support has always been wonderful, and the integrations support team is especially helpful. The performance of the tool has consistently been great, and the pricing value it brings is a bonus.

What do you dislike about the product?

The AI capabilities haven’t been the most useful so far, but we’re still eager to test out the Iru MCP soon.

What problems is the product solving and how is that benefiting you?

It currently handles the management of our MacBook fleet and the distribution of our enterprise-wide apps right from the start during the liftoff process. It’s also been very helpful for tech upgrades and new-hire onboarding, making those rollouts and setups much smoother for our team.