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Easy to use Mac-First MDM solution for non-Mac engineers
What do you like best about the product?
As a primarily Microsoft focused professional working for an organization that heavily uses Microsoft services and products, Kandji has been an invaluable tool to me to ease my concern about the security and compliance of our endpoint Mac devices. Kandji made it super easy to migrate our devices off of Intune and create policies that closely align to NIST and CIS frameworks - making it so engineers not very familiar with Mac architecture can build robust policies that keep our devices safe.
Kandji support is also fantastic, and whenever I need help I can get on a chat with a Kandji engineer in as little as 5 minutes. In my experience, they will also assist with Mac related questions even when Kandji does not have a solution for the particular problem.
Kandji support is also fantastic, and whenever I need help I can get on a chat with a Kandji engineer in as little as 5 minutes. In my experience, they will also assist with Mac related questions even when Kandji does not have a solution for the particular problem.
What do you dislike about the product?
The only downside in my view is that it is difficult to manage devices in two places. This isn't necessarily a Kandji problem, but from an overhead perspective having two places to maintain inventory and reporting isn't ideal. However, Kandji's benefits far outweigh the negative aspects of using multiple MDM.
What problems is the product solving and how is that benefiting you?
Kandji helps our business keep our Macs secure with the added benefit of providing a single sign on (adjacent) experience that uses our Microsoft tenant to sync the user accounts of our employees. This was a gap when we used Intune, and it was a headache when our users forgot their Mac passwords.
Kandji has greatly improved our Mac imaging process - going from using a Time Machine backup image to Kandji ADE + Liftoff has decreased our per-device imaging time by almost 2 hours.
The system has also made it far easier to assign applications to our Macs by providing a robust catalog of apps that are supported and updated in addition to the Kandji self service portal.
Kandji is addressing gaps that were previously present when applying device hardening policies to our Macs. The blueprint and assignment map systems make it far easier to apply these configurations and make changes when required. As a non-Mac focused engineer, having the ability to understand the changes being made greatly improves our ability to manage these devices.
Kandji has greatly improved our Mac imaging process - going from using a Time Machine backup image to Kandji ADE + Liftoff has decreased our per-device imaging time by almost 2 hours.
The system has also made it far easier to assign applications to our Macs by providing a robust catalog of apps that are supported and updated in addition to the Kandji self service portal.
Kandji is addressing gaps that were previously present when applying device hardening policies to our Macs. The blueprint and assignment map systems make it far easier to apply these configurations and make changes when required. As a non-Mac focused engineer, having the ability to understand the changes being made greatly improves our ability to manage these devices.
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Great tool for managing devices.
What do you like best about the product?
Easy to use and great connections with other tool and applications. Takes the hassle out of managing devices which can be a challenge in a fully remote global organisation. Policy administration is made easy with the built in templates. Enrolment of devices and users is simple.
What do you dislike about the product?
Ensuring the devices are kept within policy. This has to happen anyway and at least Kandji alerts you when something goes wrong with a device
What problems is the product solving and how is that benefiting you?
Managing fully remote devices with users spread around the globe. Providing a good end user experience for new users. Help keep all our devices compliant with policies. One of the geart features is it has replaced the need to have all the devices joined to Active Directory perfect for Apple devices
Loving it so far, compared to Jamf
What do you like best about the product?
Loving the assignment map feature. We were using the classic mapping and and transferring from one to another was a breeze.
Ease of integration with device trust with okta.
Ease of integration with device trust with okta.
What do you dislike about the product?
Reporting is not as detailed or flexible
What problems is the product solving and how is that benefiting you?
Implementation and administration simplicity
Apple device management done to perfection!
What do you like best about the product?
Ease of use, as we are an MSP for multiple customers this is crucial. The automatic updated on third party apps works great. Implementation is fast and the tenant is up and running very easily.
If you ever need customer support it is top notch with Kandji, the people in the support are responsive and professionals in using Kandji.
Kandji is extremely easy to integrate to other systems as Microsoft Entra for example.
If you ever need customer support it is top notch with Kandji, the people in the support are responsive and professionals in using Kandji.
Kandji is extremely easy to integrate to other systems as Microsoft Entra for example.
What do you dislike about the product?
I would hope they'd bring multi tenant support for MSPs and that their licensing model would change to more flexible model.
What problems is the product solving and how is that benefiting you?
It makes managing Apple fleets a breeze, integration with Apple Business Manager guarantees a true zero touch deployment of devices.
Kandji: A Smooth Apple MDM Experience
What do you like best about the product?
I've been using Kandji for the past 2 years
Easy Implementation: Setup was incredibly smooth and intuitive.
Excellent Support: The support team is responsive and knowledgeable.
Reliable Platform: Robust and effective for Apple device management.
Easy Implementation: Setup was incredibly smooth and intuitive.
Excellent Support: The support team is responsive and knowledgeable.
Reliable Platform: Robust and effective for Apple device management.
What do you dislike about the product?
While powerful, some very niche or granular customization can require deeper dives into the documentation.
What problems is the product solving and how is that benefiting you?
Saving time: Automation reduces manual tasks.
Boosting security: Strong tools protect devices.
Easing compliance: Features help meet regulations.
Streamlining onboarding: Makes new device setup fast.
Boosting security: Strong tools protect devices.
Easing compliance: Features help meet regulations.
Streamlining onboarding: Makes new device setup fast.
Kandji – Straight forward solution for every MDM needs
What do you like best about the product?
Kandji MDM is an outstanding solution for mobile device management. Its powerful blueprints allow for seamless configuration and automation, ensuring consistency across all devices. The Assignment Maps feature simplifies device grouping and policy application, making management easy for teams of any size. What’s more, it’s incredibly easy to start using, even without any prior MDM experience. Overall, Kandji is user-friendly, efficient, and reliable, with features that greatly enhance device management.
What do you dislike about the product?
While Kandji MDM is a solid solution, there are a few areas that could use improvement. One of the biggest challenges is the lack of sufficient training materials. While the platform is intuitive, more in-depth resources would be helpful, especially for teams new to MDM. Specifically, there aren’t enough real-life examples or step-by-step guides on how to effectively set up new Assignment Maps. This can make the learning curve a bit steeper for users who aren’t familiar with device management systems.
Another feature that's noticeably missing is the ability to group libraries under blueprints. It would be incredibly useful to have more flexibility in organizing and managing device settings and applications in a more structured way within blueprints. Overall, while Kandji is powerful, these areas of improvement could help make the platform even more user-friendly and efficient.
Another feature that's noticeably missing is the ability to group libraries under blueprints. It would be incredibly useful to have more flexibility in organizing and managing device settings and applications in a more structured way within blueprints. Overall, while Kandji is powerful, these areas of improvement could help make the platform even more user-friendly and efficient.
What problems is the product solving and how is that benefiting you?
What I really like about Kandji MDM is how it solves some of the biggest headaches in device management. For instance, the activation lock bypass is a game-changer. It makes managing devices so much easier, especially when you need to quickly reset or repurpose a device without any hassle. The same goes for the recovery lock—Kandji handles it seamlessly, so there’s no disruption in getting devices back up and running.
I also love how easy one-touch deployment is. I can set up multiple devices at once, applying all the necessary configurations in just a few clicks. It saves me so much time, and I know everything is set up correctly every time.
And when it comes to security profiles, Kandji really shines. The ability to apply custom security settings across devices gives me the confidence that everything is secure and compliant with our policies. It’s these features that make Kandji such a reliable and time-saving tool in my day-to-day management of devices.
I also love how easy one-touch deployment is. I can set up multiple devices at once, applying all the necessary configurations in just a few clicks. It saves me so much time, and I know everything is set up correctly every time.
And when it comes to security profiles, Kandji really shines. The ability to apply custom security settings across devices gives me the confidence that everything is secure and compliant with our policies. It’s these features that make Kandji such a reliable and time-saving tool in my day-to-day management of devices.
Amazing MDM product and service
What do you like best about the product?
Kandji takes a lot of the guess work out of managing a MacOS fleet. Their UI/UX is simple and intuitive, and their product just works. No gimmicks, just results.
The biggest thing about Kandji however, is their customer support. They are hands down the best support team I have ever worked with. They are quick, responsive, and extremely knowledgeable. They know their product inside and out, and go the extra mile for their clients. This alone is worth its weight in gold, but in addition to a world class MDM product? Priceless.
The biggest thing about Kandji however, is their customer support. They are hands down the best support team I have ever worked with. They are quick, responsive, and extremely knowledgeable. They know their product inside and out, and go the extra mile for their clients. This alone is worth its weight in gold, but in addition to a world class MDM product? Priceless.
What do you dislike about the product?
Nothing. It’s one of the best tools I use every day to manage my IT department.
What problems is the product solving and how is that benefiting you?
They solve common issues for device management, security, patching, asset tagging, custom application and script deployment, and so much more.
Kandji helps us manage our Mac devices.
What do you like best about the product?
Ability to quickly onboard devices into the application and apply controls and policies at the click of a button.
What do you dislike about the product?
It's dependent on the Apple ecosystem, so sometimes the integrations with Apple Business account can be cumbersome.
What problems is the product solving and how is that benefiting you?
We use Kandji to manage our mac devices and apply policies and controls across our fleet of devices.
A Powerful, User-Friendly, and Well-Supported MDM Solution
What do you like best about the product?
Seamless Software Update Management
Outstanding Support
Intuitive and Efficient Admin Platform
Ease of Implementation
Outstanding Support
Intuitive and Efficient Admin Platform
Ease of Implementation
What do you dislike about the product?
It would be useful to have more flexibility in deferring macOS updates per device group or group MacOS Updates in a more granular way in separate library items.
What problems is the product solving and how is that benefiting you?
Seamless Software Update Management
One of the standout features of Kandji is its ability to manage software updates effectively. Keeping devices secure and up to date is critical, and Kandji ensures this happens seamlessly. The automated enforcement of updates with minimal disruption to end users has been a game-changer for us, reducing compliance risks while improving overall device performance.
One of the standout features of Kandji is its ability to manage software updates effectively. Keeping devices secure and up to date is critical, and Kandji ensures this happens seamlessly. The automated enforcement of updates with minimal disruption to end users has been a game-changer for us, reducing compliance risks while improving overall device performance.
A Microsoft to Apple convertor - Kandji is a great tool for Apple Management
What do you like best about the product?
I like the simplicity of the platform and how intuitive it is to use.
My team have grown fond of the fresh design, ease of navigation and how easy it is to manage our estate
My team have grown fond of the fresh design, ease of navigation and how easy it is to manage our estate
What do you dislike about the product?
The only thing I'm unsure about is that priority alerts cannot be sent to my Service Desk so that we have a single point of truth for IT
What problems is the product solving and how is that benefiting you?
We now manage and can take care of devices overseas - something not previously possible
Our users operate on a safe device
Our users operate on a safe device
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