Kandji
KandjiExternal reviews
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Amazing MDM product and service
What do you like best about the product?
Kandji takes a lot of the guess work out of managing a MacOS fleet. Their UI/UX is simple and intuitive, and their product just works. No gimmicks, just results.
The biggest thing about Kandji however, is their customer support. They are hands down the best support team I have ever worked with. They are quick, responsive, and extremely knowledgeable. They know their product inside and out, and go the extra mile for their clients. This alone is worth its weight in gold, but in addition to a world class MDM product? Priceless.
The biggest thing about Kandji however, is their customer support. They are hands down the best support team I have ever worked with. They are quick, responsive, and extremely knowledgeable. They know their product inside and out, and go the extra mile for their clients. This alone is worth its weight in gold, but in addition to a world class MDM product? Priceless.
What do you dislike about the product?
Nothing. It’s one of the best tools I use every day to manage my IT department.
What problems is the product solving and how is that benefiting you?
They solve common issues for device management, security, patching, asset tagging, custom application and script deployment, and so much more.
Kandji helps us manage our Mac devices.
What do you like best about the product?
Ability to quickly onboard devices into the application and apply controls and policies at the click of a button.
What do you dislike about the product?
It's dependent on the Apple ecosystem, so sometimes the integrations with Apple Business account can be cumbersome.
What problems is the product solving and how is that benefiting you?
We use Kandji to manage our mac devices and apply policies and controls across our fleet of devices.
A Powerful, User-Friendly, and Well-Supported MDM Solution
What do you like best about the product?
Seamless Software Update Management
Outstanding Support
Intuitive and Efficient Admin Platform
Ease of Implementation
Outstanding Support
Intuitive and Efficient Admin Platform
Ease of Implementation
What do you dislike about the product?
It would be useful to have more flexibility in deferring macOS updates per device group or group MacOS Updates in a more granular way in separate library items.
What problems is the product solving and how is that benefiting you?
Seamless Software Update Management
One of the standout features of Kandji is its ability to manage software updates effectively. Keeping devices secure and up to date is critical, and Kandji ensures this happens seamlessly. The automated enforcement of updates with minimal disruption to end users has been a game-changer for us, reducing compliance risks while improving overall device performance.
One of the standout features of Kandji is its ability to manage software updates effectively. Keeping devices secure and up to date is critical, and Kandji ensures this happens seamlessly. The automated enforcement of updates with minimal disruption to end users has been a game-changer for us, reducing compliance risks while improving overall device performance.
Kandji is great
What do you like best about the product?
It is easy to use, professional yet cool.
What do you dislike about the product?
It would be really great if Android was supported.
What problems is the product solving and how is that benefiting you?
Kandji is handling our Apple suite MDM needs. It provides us with the right levels of security.
Perfect MDM solution
What do you like best about the product?
I found Kandji very helpful in complying with our security standards. It's working in the back and automatically updating the SaaS tools selected.
What do you dislike about the product?
I don't have anything here for so far. We've been using it for approximately 6 months.
What problems is the product solving and how is that benefiting you?
It's helping us comply with InfoSec standards and being able to manage our mobile devices.
Truly fantastic device management
What do you like best about the product?
Getting started with Kandji was very straight-forward for someone who has had a background in Apple MDM, using Jamf for many years. Setting up integrations are straight-forward, and the documentation is excellent for getting you up to speed. Implementation was an absolute breeze.
There's also a very well-populated GitHub repo, full of useful templates and guidance for common third-party apps, including EDR config which can be cumbersome.
The support team is excellent. Any query, no matter how big or small, is answered quickly, with professionalism, and by engineers who have a very deep understanding of the product.
There's also a very well-populated GitHub repo, full of useful templates and guidance for common third-party apps, including EDR config which can be cumbersome.
The support team is excellent. Any query, no matter how big or small, is answered quickly, with professionalism, and by engineers who have a very deep understanding of the product.
What do you dislike about the product?
Some of the GitHub documentation has been neglected or is a little bit out-of-date, but for the most part it will get you 80-90% towards where you need to be.
What problems is the product solving and how is that benefiting you?
We previously had a mix of MDM servers, utilising Kandji for macOS, and Intune for iOS, and the latter felt very lacking, and was cumbersome to set up, configure, and manage.
We also have an environment of users of varying technical abilities, and making the onboarding process as simple as possible for all users was a huge consideration. The quick setup time and responsiveness to changes on devices is fantastic, with changes applying in minutes.
We also have an environment of users of varying technical abilities, and making the onboarding process as simple as possible for all users was a huge consideration. The quick setup time and responsiveness to changes on devices is fantastic, with changes applying in minutes.
Super simple Apple MDM
What do you like best about the product?
Kandji was easy to setup and get our users started with. Since getting all our Macs onto it, we've had less issues with our Mac users than Windows. Once everything is setup, you can pretty much forget it (or at least until Apple makes OS changes you need to address.) Passport has also been handy for allowing our Mac users to utilize SSO for account login, like their Windows counterparts. Account managers and tech support are super friendly and quick to resolve issues.
What do you dislike about the product?
This is not a dislike, but more of constructive criticism. It would be nice if Kandji could recognize when uploaded Profiles are out of date and incompatible with currently supported systems.
What problems is the product solving and how is that benefiting you?
Kandji is extremely helpful in providing previews to their new features, information about incoming macOS changes that affect managed devices, and providing information on macOS security and vulnerabilities.
Sensational Customer Service!
What do you like best about the product?
User Friendly and Easy implementation. Customer Support is always helpful. Integration has been excellent!
What do you dislike about the product?
No dislikes. We have been using Kandji for a year now and have no complaints.
What problems is the product solving and how is that benefiting you?
Setting up our Foreman's phones and ipads that are used in the field has never been easier. I'm able to help them with issues that they may have from our office and able to keep our devices locked down in case of emergency.
Great tool for small teams!
What do you like best about the product?
Kandji made it easy for our small IT team to effectively manage devices for over 50 employees. It was a streamlined process to ensure devices were meeting SOC2 compliance requirements.
What do you dislike about the product?
The only negative to Kandji was its lack of windows device support.
What problems is the product solving and how is that benefiting you?
Easy to use plug and play solution for MDM. Made SOC2 compliance easy. Helped keep inventory for a completely remote team.
Kandji has made endpoint management relatively smooth for the past 3 years!
What do you like best about the product?
Very streamlined, easy navigate UI.
Use Kandji daily to check on software deployments and status of devices in our fleet for troubleshooting
Assignment Maps for granular deployment of library items
API tools outside of Kandji allow for custom configurations
Easy integrations with provisioning from IdPs
Slack integrations for alerts
Customer support is always very responsive and helpful
Seamless to migrate from other MDMs into Kandji
Use Kandji daily to check on software deployments and status of devices in our fleet for troubleshooting
Assignment Maps for granular deployment of library items
API tools outside of Kandji allow for custom configurations
Easy integrations with provisioning from IdPs
Slack integrations for alerts
Customer support is always very responsive and helpful
Seamless to migrate from other MDMs into Kandji
What do you dislike about the product?
At this rate, there is not much that I dislike about Kandji. It is very easy to rollout new software deployments, test software, rollout macOS Updates, keep software patched. The list goes on!
If I had to say one thing, it'd be a bit more granular reporting / filters. The reporting is pretty good when you are looking for a specific item, but it can provide a lot of unnecessary information if you're looking for devices that do not have that specific item. There are ways around it, but it'd be nice to have it all within the Kandji UI.
If I had to say one thing, it'd be a bit more granular reporting / filters. The reporting is pretty good when you are looking for a specific item, but it can provide a lot of unnecessary information if you're looking for devices that do not have that specific item. There are ways around it, but it'd be nice to have it all within the Kandji UI.
What problems is the product solving and how is that benefiting you?
macOS Updates - we are now able to keep a good grasp on keeping devices updated as well as rolling out updates
Software Updates - out of date software easily patched with scheduling
Filevault Key Escrow - never have to worry about not being able to get into a device
Software Deployment - easy to deploy software to specific users with Assignment Maps
Zero Touch-Deployment - Liftoff has made the rollout of new devices really seamless
Integrations with inventory management - easily keep track of our devices within 3rd party integrations, updating asset tags
Software Updates - out of date software easily patched with scheduling
Filevault Key Escrow - never have to worry about not being able to get into a device
Software Deployment - easy to deploy software to specific users with Assignment Maps
Zero Touch-Deployment - Liftoff has made the rollout of new devices really seamless
Integrations with inventory management - easily keep track of our devices within 3rd party integrations, updating asset tags
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