Kandji
KandjiReviews from AWS customer
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The gold standard in MDM
What do you like best about the product?
As IT administrators, we've wrestled with clunky MDM solutions for far too long. That's why Kandji has been such a breath of fresh air. We needed something that streamlined our Apple device management, and Kandji delivers. The intuitive interface meant we weren't spending hours deciphering menus, and the automation features have freed us up to focus on more strategic tasks. Kandji Passport, in particular, has been a game-changer. We've seen a significant reduction in password-related support tickets, and onboarding new employees is now a breeze. Plus, the seamless integration with our existing identity provider has made our lives much easier.
We especially appreciate the Self Serve Portal. It's empowered our end-users to take control of basic tasks, reducing the number of support requests we receive. They can install approved apps and handle simple troubleshooting, which means we can concentrate on more complex issues. The new Assignment Maps are also a fantastic addition. We now have a clear visual representation of our device assignments, making it much easier to diagnose and resolve configuration problems. And when we've run into any questions, Kandji's support team has been incredibly responsive and helpful. We've found their sales team to be just as supportive, guiding us through the process with expertise. While we acknowledge that Kandji is specifically for Apple devices, and that the pricing might be a consideration for very small teams, for us, the efficiency and ease of use have made it a worthwhile investment. We're confident that Kandji has significantly improved our workflow and allowed us to better manage our Apple fleet.
We especially appreciate the Self Serve Portal. It's empowered our end-users to take control of basic tasks, reducing the number of support requests we receive. They can install approved apps and handle simple troubleshooting, which means we can concentrate on more complex issues. The new Assignment Maps are also a fantastic addition. We now have a clear visual representation of our device assignments, making it much easier to diagnose and resolve configuration problems. And when we've run into any questions, Kandji's support team has been incredibly responsive and helpful. We've found their sales team to be just as supportive, guiding us through the process with expertise. While we acknowledge that Kandji is specifically for Apple devices, and that the pricing might be a consideration for very small teams, for us, the efficiency and ease of use have made it a worthwhile investment. We're confident that Kandji has significantly improved our workflow and allowed us to better manage our Apple fleet.
What do you dislike about the product?
The one feature I do wish Kandji has that it's competitors do is the option to deploy a Library Item to only one device in an easy and streamlined way.
What problems is the product solving and how is that benefiting you?
With a hybrid workforce and Apple devices deployed to all our employees, Kandji solves the problem of management. Whenever we want to deploy a tool, script, file, etc., Kandji is always the easiest and most efficient way to do that. It also allows us to be more agile when it comes to onboarding. We are able to deploy a machine in no time while spending minimal hands-on time, allowing us to provide the business with efficient service.
Really good MDM for you.
What do you like best about the product?
Really live support. Whenever I need information or help, support in live chat answers in minute.
Also intuitive interface for integration.
Also intuitive interface for integration.
What do you dislike about the product?
There's no remote control for user devices via Kandji.
What problems is the product solving and how is that benefiting you?
Main points:
Security policy: encryption, sleep time, etc.
User management on endpoints via Kandji Passport.
Applications distribution and blocking
Security policy: encryption, sleep time, etc.
User management on endpoints via Kandji Passport.
Applications distribution and blocking
Powerful tool
What do you like best about the product?
Kandji simplifies our management processes and saves us a huge amount of time. It's an incredibly powerful tool
What do you dislike about the product?
We can't manage out windows machines with Kandji, I wish we could:(
What problems is the product solving and how is that benefiting you?
Keeping deivces compliant and secure
My experience with Kandji
What do you like best about the product?
The simplicity of creating different Blueprints for different use cases made it easy to integrate.
Setting up a new device made it easy to enroll my users.
With the number of features available, I can easily create new specific objects to add to my blueprints.
Setting up a new device made it easy to enroll my users.
With the number of features available, I can easily create new specific objects to add to my blueprints.
What do you dislike about the product?
I have nothing negative to say about either the customer experience when talking with Kandji or implementing it.
What problems is the product solving and how is that benefiting you?
Keeping my users devices up to date, safe, and trackable
Kandji - A seamless experience
What do you like best about the product?
I like that Kandji can seamlessly integrate with our already existings systems and our end users are not bogged down with any extras that need to be taken into consideration. We set it on our end and that's it!
What do you dislike about the product?
There could be more flexibility in user/device grouping for blueprints, but all in all Kandji does not have much to dislike.
What problems is the product solving and how is that benefiting you?
It solves the problem of establishing a good MDM for our laptops from box open to first day and forward.
Maria rules
What do you like best about the product?
Kandji support is great and everyone is helpful and responsive. I wrote to Maria for help adding additional product licenses and she was able to get things quoted and added within the day.
What do you dislike about the product?
Sometimes I think the online solutions to questions could provide a bit more detail.
What problems is the product solving and how is that benefiting you?
Kandji helps to keep track of everyones computer security and onboarding new people.
Kandji is so far the best MDM solution for our company.
What do you like best about the product?
Very easy to use and very clearly designed. The support is also very helpful and responds very quickly.
What do you dislike about the product?
The remote control is not working properly.
What problems is the product solving and how is that benefiting you?
We use Kandji for setting up our company laptops and company mobile phones. Kandji takes care of the security measures and automatic updates of various applications that we use.
Amazing MDM support for apple devices.
What do you like best about the product?
Kandji has been helping for being more secure as it is providing SSO authentication during logins, it has been easy to configure step by step setups. The UI/UX has been very simpler.
What do you dislike about the product?
Earlier when kandji was deployed in our organization it seemed to be complicated, however while eventually using kandji it was much more simpler and the best thing that is integrated by the IT.
What problems is the product solving and how is that benefiting you?
Kandji has been providing software updates for the 3rd party softwares like chrome, slack and zoom.
Great product and Phenomenal support
What do you like best about the product?
The migration process from our old MDM was smooth and very nice to not have any surprises issues. When ever I have or had an issue the support team is available for me to get the support I need. I have never spent more than 20 min to get an issue resolved. When I need to push a patch out its flawless works great with no issues. I like the option of SSO when getting into the program since I am in it every day all day long.
What do you dislike about the product?
I personally have had 0 issues or downfalls.
What problems is the product solving and how is that benefiting you?
We had a different MDM and when we would have a issue it would take 24-48 hours to hear back and we would have to set up a call from there what was always 24 hours after that. Kandji support is amazing 0 wait time to get issues resolved.
Easy to use Mac-First MDM solution for non-Mac engineers
What do you like best about the product?
As a primarily Microsoft focused professional working for an organization that heavily uses Microsoft services and products, Kandji has been an invaluable tool to me to ease my concern about the security and compliance of our endpoint Mac devices. Kandji made it super easy to migrate our devices off of Intune and create policies that closely align to NIST and CIS frameworks - making it so engineers not very familiar with Mac architecture can build robust policies that keep our devices safe.
Kandji support is also fantastic, and whenever I need help I can get on a chat with a Kandji engineer in as little as 5 minutes. In my experience, they will also assist with Mac related questions even when Kandji does not have a solution for the particular problem.
Kandji support is also fantastic, and whenever I need help I can get on a chat with a Kandji engineer in as little as 5 minutes. In my experience, they will also assist with Mac related questions even when Kandji does not have a solution for the particular problem.
What do you dislike about the product?
The only downside in my view is that it is difficult to manage devices in two places. This isn't necessarily a Kandji problem, but from an overhead perspective having two places to maintain inventory and reporting isn't ideal. However, Kandji's benefits far outweigh the negative aspects of using multiple MDM.
What problems is the product solving and how is that benefiting you?
Kandji helps our business keep our Macs secure with the added benefit of providing a single sign on (adjacent) experience that uses our Microsoft tenant to sync the user accounts of our employees. This was a gap when we used Intune, and it was a headache when our users forgot their Mac passwords.
Kandji has greatly improved our Mac imaging process - going from using a Time Machine backup image to Kandji ADE + Liftoff has decreased our per-device imaging time by almost 2 hours.
The system has also made it far easier to assign applications to our Macs by providing a robust catalog of apps that are supported and updated in addition to the Kandji self service portal.
Kandji is addressing gaps that were previously present when applying device hardening policies to our Macs. The blueprint and assignment map systems make it far easier to apply these configurations and make changes when required. As a non-Mac focused engineer, having the ability to understand the changes being made greatly improves our ability to manage these devices.
Kandji has greatly improved our Mac imaging process - going from using a Time Machine backup image to Kandji ADE + Liftoff has decreased our per-device imaging time by almost 2 hours.
The system has also made it far easier to assign applications to our Macs by providing a robust catalog of apps that are supported and updated in addition to the Kandji self service portal.
Kandji is addressing gaps that were previously present when applying device hardening policies to our Macs. The blueprint and assignment map systems make it far easier to apply these configurations and make changes when required. As a non-Mac focused engineer, having the ability to understand the changes being made greatly improves our ability to manage these devices.
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