Kandji
KandjiExternal reviews
772 reviews
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Easy to use and easy to set
What do you like best about the product?
A powerful, user-friendly tool for automating Apple device management and ensuring compliance in the company.Its user-friendly interface and pre-built templates make device deployment and policy management easy for IT .
What do you dislike about the product?
May come with a learning curve for new users due to its extensive features. Customization options can be limited when dealing with complex, specific needs, and the pricing may be steep for smaller organizations
What problems is the product solving and how is that benefiting you?
Kandji simplifies Apple device management by automating deployment, ensuring compliance, and enforcing security. It solves manual setup challenges, boosts productivity, and maintains regulatory standards. This benefits users by saving time, reducing IT workload, and improving overall security and efficiency.
Also great for small & medium enterprises
What do you like best about the product?
Like most MDM's, Kandji helps us save a lot of setup time and monitoring of our systems. Even as a medium sized business.
Where Kandji excels is its ease of setup and implementation of software, custom or off the shelf, onto our systems.
Its also one of the few that has great UX.
Where Kandji excels is its ease of setup and implementation of software, custom or off the shelf, onto our systems.
Its also one of the few that has great UX.
What do you dislike about the product?
We don't have any downsides, whilst we've had very few issues with it, when these have occured the customer support has been very quick to answer these questions and resolve the issues at hand.
What problems is the product solving and how is that benefiting you?
As a software as a service company that handles lots of data, we have a strict requirement for security within our services.
Kandji helps solve a number of these requirements with its EDR and MDM service.
Kandji helps solve a number of these requirements with its EDR and MDM service.
Great product. Fantastic Customer Support
What do you like best about the product?
They have an amazing product but their customer support is the real selling point for me. I can get an engineer via chat within a couple minutes and they're extremely knowledgable. Without fail they help me get my problem resolved and there's never been one escalation. All companies should model their tech support on Kandji's.
What do you dislike about the product?
None that I can think of. Kandji has a great product ans even better support.
What problems is the product solving and how is that benefiting you?
As a team of one, it allows me to manage and secure my fleet of devices very efficiently. The console. is easy to use, and the built in CIS benchmarks save me a lot of time. They have a really nice API which I leverage for custom alerting and reports. It's a well designed product.
Perfect Solution for Managing MacBooks in Education
What do you like best about the product?
After trying multiple solutions, I finally found a software that makes managing MacBooks in our district both efficient and user-friendly: Kandji. As a tech administrator, ease of use and reliability are paramount, and Kandji delivers on both fronts.
What do you dislike about the product?
I wish it were easier to locate the settings that need adjustment.
What problems is the product solving and how is that benefiting you?
One standout feature is its automation capabilities. Kandji can handle regular maintenance tasks automatically, from software updates to enforcing security policies, which is incredibly valuable in an educational setting with multiple devices and users. The centralized dashboard provides a clear overview of all devices, and the real-time reporting tools make tracking the status of each MacBook simple and effective.
It just works
What do you like best about the product?
It is a product that works well, and we have not experienced any limitation of features missing in managing our endpoints. We have had very little issues and the support is really top notch.
I've also really liked the interaction with the sales team. There was no lenghtly meetings to aquire pricing and the team were able to give me the information I needed to be able to make a decision.
I've also really liked the interaction with the sales team. There was no lenghtly meetings to aquire pricing and the team were able to give me the information I needed to be able to make a decision.
What do you dislike about the product?
I wish they supported other operating systems like Windows & Android.
What problems is the product solving and how is that benefiting you?
We wanted device trust with authentication with Okta, and Kandji enabled us to get this working with ease.
Great Product - Simple & Efficient
What do you like best about the product?
Kandji is one of the easiest implementation ever, especially comparing to the competition.
Team is gradually adding features, Support is great, with fast responses.
Team is gradually adding features, Support is great, with fast responses.
What do you dislike about the product?
It supports only Apple devices, missing support for Windows / Android.
Some advances customization features are still missing.
Some advances customization features are still missing.
What problems is the product solving and how is that benefiting you?
We are using Kandji as our MDM for our devices inventory management, mainly Macbooks laptops.
User-friendly MDM with excellent support
What do you like best about the product?
Very easy to use
Quick to implement thanks to user provisioning
Responsive and helpful customer support
Quick to implement thanks to user provisioning
Responsive and helpful customer support
What do you dislike about the product?
Some advanced features feel limited (but are continuously improving)
Managing alerts can sometimes be cumbersome
Managing alerts can sometimes be cumbersome
What problems is the product solving and how is that benefiting you?
Simplifies device management for our remote workforce and ensures compliance with InfoSec standards, reducing security risks.
Consistent Improvements and Updates Keep Kandji Evolving
What do you like best about the product?
I really like Kandji because they consistently introduce new improvements and updates, which keeps the platform evolving. Their support and accounts teams are great, and I really like their program design. It's very user-friendly, with an intuitive homepage and platform that makes it easy for users.
What do you dislike about the product?
The pricing can be a bit high, especially for small companies, but Kandji has always been willing to offer discounts for us, which helps
What problems is the product solving and how is that benefiting you?
Kandji helps us by automating updates and providing computer recovery keys, which is essential since our employees often forget their passwords. Additionally, the platform's security configurations ensure our devices remain secure and compliant.
Easy to automate workflows and manage apple devices
What do you like best about the product?
Kandji has been a game-changer for our device management. The platform is incredibly intuitive, making it easy to automate workflows and manage Apple devices at scale. The customer support is responsive and knowledgeable, helping us solve issues quickly. The overall security and compliance features give us peace of mind, knowing our fleet is always up-to-date and secure. Highly recommend Kandji for any organization looking for seamless device management.
What do you dislike about the product?
We have been using Kandji for 2 months now and there is nothingI dislike about it so far
What problems is the product solving and how is that benefiting you?
Kandji simplifies device management by automating deployment, updates, and compliance for Apple devices. It enhances security by enforcing policies and addressing vulnerabilities automatically. This saves us time, ensures compliance, and keeps our devices secure and up-to-date effortlessly.
Easy, Powerful, Supported
What do you like best about the product?
Configuring Kandji was so easy that I had my deployment 80-90% built before we ever even had our onboarding meeting. I just sat down and did it, the workflow is extremely self-explanatory and the wikis and forums break it down into the easiest possible steps. For anything else, Kandji support has been absolutely phenomenal, A+, available 24/5 with response times on the order of seconds. They've clearly come across just about every challenge you could encounter and have a script or workaround or instruction for any given problem. Beyond this, Kandji is a very powerful tool, specifically the custom scripts and apps deployment. Basically any task or automation that one could hope to achieve on Mac can be done, so anything that doesn't exist out-of-the-box can be very easily whipped up custom.
What do you dislike about the product?
Not many complaints so I'll nitpick. If you add apps/books to Apple Business Manager then push them to Kandji, you can easy assign/remove licenses as you wish. But if you're no longer using an app altogether and want it removed from your library, they have a somewhat janky workaround to do this, rather than just being able to hit Delete like with any other library item. I also wish it was a little easier to visualize the difference between two Blueprints, ie, PRD and non-PRD, but modifying/switching between them is quite straightforward.
What problems is the product solving and how is that benefiting you?
Kandji took all the guess work out of managing our fleet of devices. Any and every possible software, service, or feature we care to deploy, we can count on Kandji to roll it out pain free.
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