Kandji
KandjiReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
750 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Extremely Easy Apple Device Management with Helpful Alerts
What do you like best about the product?
It is extremely easy to use and manage Apple products. The device alerts allow me too quickly diagnose issues.
What do you dislike about the product?
For some reason it keeps disconnecting and unmanaging my apps. I am sure this is something on my end.
What problems is the product solving and how is that benefiting you?
Onboarding a user has become so easy. I am a Microsoft IT specialist and shy away from anything MAC. IRU has allowed me to manage Macs with confidence.
So Easy to Use—App Updates Just Work
What do you like best about the product?
It's so easy to use. Especially compared to our previous mac MDM solution. It also works really well. Under our previous system we consistently struggled to deploy updates to Keynote/Numbers in a timely manner. We had to rely on on our MSP to package them. Even when they were packaged and deployed on time, our users often couldn't update. Our IT desk admin spent hours in meetings uninstalling apps so users could reinstall via self service. In some cases that didn't work, so we had to temporarily unblock the app store for users. Iru just works. We added the auto app to our library and no one has had to think about it since. We also were able to handle the migration from our told MDM to Iru fully in house. Setting up blueprints and ensuring compliance with various security frameworks is very intuitive. There's a huge catalog of auto apps available, but adding custom apps is super simple too. No additional packaging software required (aside from a profile editor, but that's not strictly needed).
What do you dislike about the product?
Remembering exactly where each setting is controlled can sometimes get confusing- but the AI support chat agent is very well trained and helpful in these cases. List view customization/filtering options in the admin console is the biggest piece that's missing for me. Several of the fields on a user record are unavailable as a display on the device list view. I would love to be able to instantly see a view of everyone who had installed a certain application or is affected by a specific error message. You can get around this with tagging- but it's annoying if you want to see something quickly and don't plan on re-running the search again. The alerts page shows device name, but not user name, so if i want to reach out to that person i have to go into the device record to see who it belongs to. The over all features make up for small UI annoyances
What problems is the product solving and how is that benefiting you?
It's ensuring we are in compliance with SOC2 frame work and it allows our users to easily download/install/update approved apps without needing to involve IT or have local admin access.
Compliant Device Security Platform
What do you like best about the product?
What I like is the way it allows us to manage the organization’s devices. It offers several types of profiles that help with managing Mac devices.
What do you dislike about the product?
What I don’t like is that with the new interface, I can’t see how many devices I still have available under my plan. And the new helper chat feels more slow.
What problems is the product solving and how is that benefiting you?
As a SOC 2certified organization, it provides device profiles, EDR, and enforces the use of mandatory applications across the organization, which helps streamline and support our audit process.
Easy to Use with friendly Customer Support
What do you like best about the product?
Ease of use and the customer support. Their in-app documentation makes it easy to do the routine tasks, like refreshing our keys with Apple each year.
What do you dislike about the product?
Microsoft mgmt just released, wish I had it 2 years ago.
What problems is the product solving and how is that benefiting you?
Keeps our laptop applications up to date, reduces the time to onboard new hires, lets us do remote support and remote wipe, enforces security policies liek disk encryption. These are required elements of our compliance.
Purpose-Built Apple Device Management with Time-Saving Patch Management
What do you like best about the product?
Iru is purpose built for managing Apple devices, and as such is much easier to use and configure compared to something like Intune. Additionally, having built in patch management saves a ton of time and assists in maintaining compliance across our fleet.
What do you dislike about the product?
I wish with a custom app that I could upload a folder containing a pkg file and run it in that folder, as some apps I have require additional files beside the pkg. It can be worked around, but I wish it was natively supported.
What problems is the product solving and how is that benefiting you?
The main problems are:
Patch management. Our apps are now being properly updated in a timely fashion, where before with Intune it was always a manual process, and apps often didn't get updated.
Device Management. Much simpler than intune, and easier to get powerful configurations pushed to machines. Also, much faster than Intune's 'eventual consistency' model!
Patch management. Our apps are now being properly updated in a timely fashion, where before with Intune it was always a manual process, and apps often didn't get updated.
Device Management. Much simpler than intune, and easier to get powerful configurations pushed to machines. Also, much faster than Intune's 'eventual consistency' model!
Easy to Use with Quick Support, but Batch Requirements and Features Lag vs Jamf
What do you like best about the product?
I like the ease of use, quick support and growth into windows devices
What do you dislike about the product?
it seems Iru is not targeted towards small companies by requiring batche sof 25 devices, some companies do not need that many at one time. Being able to manage our usage and billing in portal would be helpful as well.
Functionality wise it does have some lacking features compared to Jamf. And i wish there was more granular control on some library items like if/then statements. A good example is being able to more clearly enforce a OS -2 policy. I'd like to be able to let people be on the last two major OS releases but then also manage them both more drill down for folks that are on each. Right now it seems like i can only drill down into one.
Functionality wise it does have some lacking features compared to Jamf. And i wish there was more granular control on some library items like if/then statements. A good example is being able to more clearly enforce a OS -2 policy. I'd like to be able to let people be on the last two major OS releases but then also manage them both more drill down for folks that are on each. Right now it seems like i can only drill down into one.
What problems is the product solving and how is that benefiting you?
Our biggest concern is security for lost/stolen devices so being able to lock the devices and protect our data is big.
Secondly, ease of use in managing our fleet. the more auto apps the better for day to day management and onboarding.
Secondly, ease of use in managing our fleet. the more auto apps the better for day to day management and onboarding.
A must try for Mac Admins dipping their toes into Mac MDM
What do you like best about the product?
-Blueprint feature, which provides a graphical path of how managed profiles and software are deployed to machine. Can narrow it down to per device to see the path it takes on the blueprint
-Clear categories in left side menu, ease of finding particular functions related to them (such as apps, vulnerability scans etc)
-Good search filter and custom views for devices, such as OS version, serial, model etc
-A strong support team who can provide answers and assist with any questions with integrations
-Clear categories in left side menu, ease of finding particular functions related to them (such as apps, vulnerability scans etc)
-Good search filter and custom views for devices, such as OS version, serial, model etc
-A strong support team who can provide answers and assist with any questions with integrations
What do you dislike about the product?
-Before you could easily access the Knowledge Base Articles from the platform, now you need to search it on Google to get there. The AI has no suggestions and only offers you the option to chat with support (which I think is overkill for finding where it is)
What problems is the product solving and how is that benefiting you?
It helps with unifying our device management for the business, a centralized deployment but also a unified profile. Makes it easier for managing of devices and the compliance level. We use IRU as well for EDR too.
Easy Setup & Integrations, But the UI Could Be More Intuitive
What do you like best about the product?
Easy set-up and integrations with various solutions
What do you dislike about the product?
UI is overwhelming and at times unstructured. Could be more intuitive. Chatbot doesn't have access to basic company information
What problems is the product solving and how is that benefiting you?
Remote device management and ISO compliance
Super Reliable, Efficient, and Easy to Set Up
What do you like best about the product?
Super reliable, super efficient, quick technical support, and easy to set up
What do you dislike about the product?
Ahh the software update pop up notifications sent to end users
What problems is the product solving and how is that benefiting you?
Mobile Device Management - device enrollment and management, pushing custom scripts and lastly remote wipe this features are solving a lot problem for us.
Endpoint Security - It's quite handy with vulnerabilty response and keeps us up to date.
Endpoint Security - It's quite handy with vulnerabilty response and keeps us up to date.
Extremely Easy to Use, Stable, and Backed by Exceptional Support
What do you like best about the product?
The product is extremely easy to use, very stable and the support is exceptional.
What do you dislike about the product?
I liked the name Kandji and its associated logo a lot more than the new name.
What problems is the product solving and how is that benefiting you?
Management of our Mac workstations
showing 11 - 20