Kandji
KandjiExternal reviews
772 reviews
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Small team must! Easy to use with fantastic support to iron out issues
What do you like best about the product?
The best things about Kandji are its ease of use, ease of implementation, and customer support.
We're a small team right now, and therefore we have limited IT resources. I have to play multiple roles, and something that was easy to use was very important to me.
I was able to implement it by myself, after not having done anything like this before, by just using the user guides.
Where there some issues their support was expceptional. They respond quickly and solve the issue in real time.
We're a small team right now, and therefore we have limited IT resources. I have to play multiple roles, and something that was easy to use was very important to me.
I was able to implement it by myself, after not having done anything like this before, by just using the user guides.
Where there some issues their support was expceptional. They respond quickly and solve the issue in real time.
What do you dislike about the product?
The inital investment time is quite high. The process is easy but it is time consuming.
What problems is the product solving and how is that benefiting you?
As a small-medium sized business it was very important to us to be in a technical position where we can grow safely.
Mobile device management is part of that process, but with a small team and not a dedicated role to look after that reponsibility we needed software that was appropriate to empower our admins who often have other responsibilities too.
Kandji is a great fit for that.
Mobile device management is part of that process, but with a small team and not a dedicated role to look after that reponsibility we needed software that was appropriate to empower our admins who often have other responsibilities too.
Kandji is a great fit for that.
Great Customer Experience
What do you like best about the product?
Kandji does a great job helping new customers. The website is easy to use and the customer service is outstanding.
What do you dislike about the product?
I haven't had anything I have found yet.
What problems is the product solving and how is that benefiting you?
We found out late that we needed to pass STIG requirements for a job. This can be overwhelming when dealing with it for the first time. Kandji is the perfect partner for this.
Exceptional MDM solution for Mac devices
What do you like best about the product?
Kandji was introduced on to the organization a little over a year ago and it has resolved many issues Meraki had. The onboarding team created a custom solution which allowed us to migrate over fleet of devices to Kandji with a 100% success rate.
If you are looking for a MDM solution that is reasonably priced, intuitive, and up to date Kandji would be my recommendation.
Since the adoption of Kandji, the team has been able to allocate their time to other areas of IT by utilzing zero touch deployment, lift-off, self-service and other functionalites.
If you are looking for a MDM solution that is reasonably priced, intuitive, and up to date Kandji would be my recommendation.
Since the adoption of Kandji, the team has been able to allocate their time to other areas of IT by utilzing zero touch deployment, lift-off, self-service and other functionalites.
What do you dislike about the product?
Kandji provides alerts and I have not quite figured out how to mute or resolve some of the automated alerts that pop up.
What problems is the product solving and how is that benefiting you?
The solution allows my team to manage devices across the various remote offices around the world while meeting compliance requirements. It has also improved the onboarding experience.
Easy Mac management, improves your Security and saves you time and money
What do you like best about the product?
Kandji makes your Mac management tasks very easy to complete.
Everything you need to configure is right there at the UI, no need to install software, or sign PKGs. Many of the Core apps are already built into the AutoApps library, so you can add them and make sure they are up to date on your fleet.
Okta is well integrated into the admin console, as well as in the User enrollment and Login (Passport) window. Even Okta's Device Trust is supported and easy to configure.
Operating systems upgrades are also present, no need to run scripts - just set the date and version, and Kandji will enforce it.
Kandji's Support team is super responsive and most of the time will resolve the issue/question inside the chat box!
Migrating to Kandji from Jamf was quick and easy, and was completed in half the time we first planned.
The product team does listen to the customer, and improve features when I ask for them.
Everything you need to configure is right there at the UI, no need to install software, or sign PKGs. Many of the Core apps are already built into the AutoApps library, so you can add them and make sure they are up to date on your fleet.
Okta is well integrated into the admin console, as well as in the User enrollment and Login (Passport) window. Even Okta's Device Trust is supported and easy to configure.
Operating systems upgrades are also present, no need to run scripts - just set the date and version, and Kandji will enforce it.
Kandji's Support team is super responsive and most of the time will resolve the issue/question inside the chat box!
Migrating to Kandji from Jamf was quick and easy, and was completed in half the time we first planned.
The product team does listen to the customer, and improve features when I ask for them.
What do you dislike about the product?
There are no email notifications.
Slack notifications are limited.
Reporting can be improved.
No dashboards or visual representation of data - especially if you come from Jamf and used to their view.
Slack notifications are limited.
Reporting can be improved.
No dashboards or visual representation of data - especially if you come from Jamf and used to their view.
What problems is the product solving and how is that benefiting you?
From demoting user rights to okta sign in, software upgrades (aka patch management) and OS upgrades.
Kandji saves me time and money.
Kandji saves me time and money.
Kandji provides excellent support
What do you like best about the product?
Kandji provides excellent support via their in portal chat box.
What do you dislike about the product?
Nothing I can think of at the moment. Currently only thing I would love to have is that we can block removable stroage like USB, external drives etc.
What problems is the product solving and how is that benefiting you?
Kandji is making the management of all our devices in our company easy. Onboarding and offboarding employees is a fast process. With tightly managed blueprints we can ensure we stay true to our ISO 27001 standard
Device Management Tailored for Modern Needs
What do you like best about the product?
Kandji is easy to use.You can operate Apple devices quickly and efficiently even if you don't have in-depth admin knowledge of Apple device management.
Its pre-built library of applications and blueprint settings, ensures that we maintain a high standard of security and compliance.
Its pre-built library of applications and blueprint settings, ensures that we maintain a high standard of security and compliance.
What do you dislike about the product?
The pricing structure is, especially for a non-profit organization like ours, on the higher end.
What problems is the product solving and how is that benefiting you?
- Simple management of our Apple devices fleet.
- Automated and efficient device setup.
- Automated enforcement of security relevant policies.
- Automated and efficient device setup.
- Automated enforcement of security relevant policies.
Great Scalable MDM solution
What do you like best about the product?
Ease of use with patch management and zero-touch deployment. Excellent support team with knowledgeable admins. Was able to enroll 200 devices with ease. Continued new features are making the product even better.
What do you dislike about the product?
Needs more auto-app apps. Prism needs a bit of work for false positives or inaccuracies in reporting.
What problems is the product solving and how is that benefiting you?
Managing our Apple fleet globally across 4 continents. This allows users to self-onboard without the need for IT to be directly there to provide support. We can ensure all devices are up to our security standards and enforce restrictions and patch management with ease.
Strength in simplicity, But don't let that fool you.
What do you like best about the product?
The admin console is so intuitive and simple to use. Loads of preconfigured library items and parameters. You can simply and easily set up a funtional blueprint and take advantage of the platform from day 1. But dont let that fool you, It has powerful custumization available through scripting and profiles.
What do you dislike about the product?
Since Prism was added, I am struggling to find something I dislike about the platform.
What problems is the product solving and how is that benefiting you?
The biggest pain point Kandji solved for me was our enpoint hardening. We use the CIS hardening model. Pre-Kandji I had to spend a lot of time scripting out the policies. Then Mac would send out an update or OS upgrade and I would need to tweak, re-write, or create new scripts to enforce the policies. Kandji changed all that. The provide the scipting and/or configs for several endpoint hardening standards. All we have to do now is toggle a swithch. The time savings is incredible.
Kandji Makes MDM EASY
What do you like best about the product?
The simplicity and clarity of the platform is it's strongest suit. The support staff is friendly and always willing to assist, even with the small stuff.
I have implemented Kandji in 2 organizations, and the first time it was fun to learn and the second time it was so simple it took 2 days to get us from 0 MDM to fully secure and manages machines.
I have implemented Kandji in 2 organizations, and the first time it was fun to learn and the second time it was so simple it took 2 days to get us from 0 MDM to fully secure and manages machines.
What do you dislike about the product?
The only real limitations of Kandji are:
1. They don't do Windows (this is mostly a joke)
2. Sometimes the platform can lack some native apps for less popular business segments. But they are always working on it to improve!
1. They don't do Windows (this is mostly a joke)
2. Sometimes the platform can lack some native apps for less popular business segments. But they are always working on it to improve!
What problems is the product solving and how is that benefiting you?
Ease of deployment, ease of re-deployement and overall system hardening.
It ensures we maintain our SOC2 Type 2 compliance, and that our end users have no trouble getting a new machine in no time at all.
We also never have bricked devices due to Apple ID or machine lockouts.
It ensures we maintain our SOC2 Type 2 compliance, and that our end users have no trouble getting a new machine in no time at all.
We also never have bricked devices due to Apple ID or machine lockouts.
I having Kandji in our organazation!
What do you like best about the product?
Kandji has revolutionized my workflow! Previously, I had to handle everything manually—from installing software and erasing Macs to keeping track of all my laptops. Now, I can relax while Kandji takes care of the heavy lifting, including macOS and app updates.
Additionally, their support organization is exceptional and surpasses many others. You can instantly chat with someone within five minutes or less, and they are committed to resolving any issues you face!
Additionally, their support organization is exceptional and surpasses many others. You can instantly chat with someone within five minutes or less, and they are committed to resolving any issues you face!
What do you dislike about the product?
The only downside for Kandji is they do not support PC. If they did, I think they would take over the PC MDM Market!
What problems is the product solving and how is that benefiting you?
Deploying software to all Laptops. New Laptops can get completely setup. Managing MacOS Updates. Managing all the Laptops we have.
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