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Kandji

Kandji

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

772 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Greg K.

Never going back to Jamf

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Kandji is a very simple, intuitive, yet incredibly powerful Apple device management platform. As the leader of a small IT team, we do not have the time nor resources to spend hours every month maintaining our device management tooling. Similar to what we love about Apple products, it needs to just work, and Kandji just works. When we switched over to Kandji, we were able to get our polices and integrations set up in a manner of hours. What would take me probably a week to do in Jamf or other platforms, I was able to accomplish in an afternoon.

The Blueprints, Library Items, Auto Apps, and Assignment Rules all make configuration of Kandji an absolute breeze and allow me to be mostly hands-off with my MDM solution, allowing me to focus on driving IT value in more important ways (yes, device management is critically important, but as a leader, I can do so much more if my MDM solution runs itself, which Kandji does!)

Kandji not only allows us to provide an excellent onboarding expeirence for new hires, it also allows us to maintain our fleet and trust that it is healthy and security with minimal IT intervention and troubleshooting. When we do have issues, the customer support team is knowledgeable and very responsive.
What do you dislike about the product?
If you are a bit of a control freak like myself, you may find yourself missing some of the extreme flexibility that other vendors like Jamf previously provided me (Extension Attributes, Smart Groups, etc.), but after two years on Kandji, I really don't miss them and struggle to find a reason why I would need to go back for those features.

I think other former Jamf admins like myself may find themselves hesitant to move to Kandji because they are a bit behind on some of the extensibility that Jamf offers, but over the last year, Kandji has caught up a lot with things like Assignment Rules based on IdP groups (that work SO much better as Okta Push Groups than Jamf LDAP groups), reporting via Prism, etc.). I have first-hand seen that Kandji has made a strong effort and commitment to catching up and doing things better than Jamf could for me.
What problems is the product solving and how is that benefiting you?
Kandji makes device management a breeze and allows me to focus on other areas of IT, rather than spending hours or weeks managing my device management tool. I have full trust that Kandji is automatically maintaining a healthy, up-to-date fleet of Macs for our business.

It provides us with a consistent new hire onboarding experience, which allows us to be 100% zero touch for all of our Mac deployments.


    Ian W.

Great to work with the Kandji team. Software is easy to learn and intuitive.

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use software. Ability to manage devices.
What do you dislike about the product?
Can be difficult to add new devices when you don't realize that a certificate has expired. Would be nice to have some sort of indication.
What problems is the product solving and how is that benefiting you?
Help manage our office, warehouse and work devices.


    Ricardo D.

Kandji has continued to deliver since our switch over from Jamf

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
Kandji made the transition from Jamf extremely easy. Additionally, the best feature of Kandji is the intuitiveness of understanding the platform, not requiring any education to use the platform.
What do you dislike about the product?
Overall Kandji is great. The customer tier group pricing and separate licenses for different mobile devices are things I would rather not see on the system.
What problems is the product solving and how is that benefiting you?
Kandji allows us to have more control over our devices, allowing us to secure the data within our mobile devices while easily rolling out application and OS changes to our staff, seamlessly.


    Sean S.

Iru is MUST HAVE for Enterprise Apple Devices!

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind.
What do you dislike about the product?
Iru has not failed me and look forward to continuing to use the platform
What problems is the product solving and how is that benefiting you?
Iru provides visibility into our Apple devices we weren't able to with the baseline Apple Business Manager. Features such as Blueprints allows our organization to be more flexible and save us time with each device.


    Tyler W.

Kandji is just what our organization needed!

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
The full integration between Apple Busioness and Kandji is a huge plus! As well, the different bluepints make is super easy to create differnt profiles for different devices, or different departments.
What do you dislike about the product?
Nothing. It has everything our organization was looking for when choosing an MDM!
What problems is the product solving and how is that benefiting you?
Total control of all Apple products for the organization.


    Christopher A.

Breath of Fresh Air

  • March 21, 2024
  • Review provided by G2

What do you like best about the product?
It's simplicity, ease of configuration, and completeness of coverage.

Kandji has a clean interface, and it was a breeze to set up.
What do you dislike about the product?
Kandji has made some improvements in its reporting with its implementation of "Prism," which fills a significant gap they had.

I'd also like to see the ability to create some improved alerting based on activity.
What problems is the product solving and how is that benefiting you?
Kandji is helping us manage, secure, and support our MacOS device fleet. It not only allows us to better support our users but also seamlessly makes it easy to enforce the security required for our compliance needs.


    Ralph P.

Kandji: An Easy to Use Apple MDM

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
We moved from JAMF to Kandji mainly because of ease of use. While JAMF is a powerful tool, there was a learning curve that our team was not equipped to spend resources on. After starting Kandji, we found that it was easy to deploy into our environment. Integration was quick and easy. Once it was implemented, it was almost a set it and forget it system. Some key things that Kandji provided are:

1. Auto Apps - Kandji has a comprehensive list of popular applications that are easily added to blueprints. More are added regularly.
2. Easy cust app deployment - If your application is not listed in Auto Apps, it is easy to setup a script to install it
3. Customer Support - Their customer support is awesome. We can easily reach support through the portal and we get help in a few minutes.
What do you dislike about the product?
Sometimes installations can be slow when being run through Kandji. It isn't a big deal if your imaging a computer ahead of time, but in crunch time, it does take a bit longer than I'd like.
What problems is the product solving and how is that benefiting you?
Kandji is helping us with our device and patch management. It has cut down man hours significantly without having to have one of our team spend hours understanding documentation.


    Computer & Network Security

I really love and recommend Kanji

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
The tool is very simple to use, we did a POC in 3 days alone with no need for any assistance.
Thei support is also very helpful, and the community is getting bigger which also makes things much easier
What do you dislike about the product?
It doesn't support more OS types, Windows support will be perfect to have a central MDM for my organization
What problems is the product solving and how is that benefiting you?
managing my MacOS machines, have a central place to store their encryption keys and more


    Sam H.

Kandji - MDM done right!

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Kandji is hands down one of the best customer service teams I've ever worked with. Their staff are friendly, their technicians are very knowledgable on all things iOS/OSX, and the portal is one of the easier ones I deal with on a regular basis. The original rollout of Kandji was a lot easier than I anticipated, and several technicians helped answer some of my (rather stupid) questions regarding Apple Business Manager and how to install profiles. Since then, I've gotten better with implementation and the new features that are being added have really helped. All in all, it's a great platform and even though we have a small fleet of Apple devices, it makes managing them a whole lot easier.
What do you dislike about the product?
I've notcied that sometimes devices just... lose their connection to the MDM server and refuse to check back in, leading to me reformatting and re-adding them. It seems to happen if a device is dormant for a while, but so far I've yet to solve it. Not a huge deal, just a bit of a time-waste.
What problems is the product solving and how is that benefiting you?
We are a primary Windows environment using AD/Entra for device management. We have a small fleet of Macs and iPads for our marketing team, and managing them was traditionally a nightmare until Kandji came along. AD only helps with user accounts, but Windows cannot push policy options to Macs. Using Kandji, we can protect the devices and our users by ensuring that the applications we need are installed without them having to do anything, and that all company policies are applied correctly.


    Consumer Goods

Easy to use but still capable of doing everything I need

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
- Easy to use interface
- No servers to manage
- Responsive support team
- Constantly updating with new features and auto apps
- Passport integrates well with Entra ID
What do you dislike about the product?
- Slightly less built in configuration options than JAMF
- Can't compare blueprints making it hard to determine what is different between two similar blueprints
- Can't nest blueprints
What problems is the product solving and how is that benefiting you?
Managing, configuring, zero-touch provisioning Macbooks