Kandji
KandjiExternal reviews
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Super Intuitive
What do you like best about the product?
The ease of use is the most welcoming part of the product. Most features are easily found and configured with straight forward titles.
What do you dislike about the product?
Nothing off the top of my head without really nitpicking.
What problems is the product solving and how is that benefiting you?
Managing the Apple Devices in our environment, replacing Jamf. It has been a great help in keeping our devices up to date and Passport keeps user passwords in sync
Effortless Device Management
What do you like best about the product?
The aspects of Kandji our team most appreciates is the automation capabilities of Kandji and "set-it-and-forget-it" functionality that allows our team to be mostly hands off. Automation has signficantly reduced the work required to maintain and manage our fleet and we're able to manage all of our Macbooks, iPads, iPhones, and Mac Minis with a simple and intuitive interfact. Prior to Kandji we were using Jamf, and Kandi requires considerably less babysitting and daily oversight - which is a huge time-saver for a small IT team like ours. The team at Kandji have also always been extremely great and pleasant to work with and we have enjoyed working with them!
What do you dislike about the product?
Kandji's search and reporting functionality can feel somewhat basic compared to other products. It's functional and the roadmap for Kandji seems promising in that they are looking to address reporting/search concerns, but at the moment we do struggle to get detailed reports about our fleet that could be beneficial when trying to do some high-level analysis.
Additionally, while it may seem obvious, the inability to integrate and manage Windows devices within the same platform means IT teams must rely on separate solutions for their non-Apple technology, complicating device management workflows and increasing costs.
Additionally, while it may seem obvious, the inability to integrate and manage Windows devices within the same platform means IT teams must rely on separate solutions for their non-Apple technology, complicating device management workflows and increasing costs.
What problems is the product solving and how is that benefiting you?
We switched to Kandji due to issues with Jamf failing to scale with our growing needs and requiring IT resources dedicated to managing the Jamf infrastructure. Kandji came along with automation capabilities that signficantly reduced the manual effort required to deploy devices. In addition to requiring less people, Kandji itself is extremely intuitive and user-friendly and we've found it much easier for new team members to pick up and learn the system with a minimal learning curve.
Came for the Clean Slate stayed for the Customer Support
What do you like best about the product?
We have recently taken on the responsibility of migrating off of JAMF and onto Kandji. The ease of implementation and support I received up front in order to make this happen was amazing, but the customer support when I have had some lingering migration issues was on another level. So much so that the support member not only solved one issue but it cascaded into fixing other issues on other platforms.
Using Kandji has also been great as the number of features, the ease of adding applications, keeping applications up to date, the malware removal service, and so on.
From a small
Using Kandji has also been great as the number of features, the ease of adding applications, keeping applications up to date, the malware removal service, and so on.
From a small
What do you dislike about the product?
I have yet to find anything I honestly dislike. All features that role out are streamlined and documented very well.
What problems is the product solving and how is that benefiting you?
Our previous MDM was in a very poor state and was not managing machines correctly. Since migrating over we have been able to migrate these account with ease and manage the machines.
Easy to get started, maintaning and keep control of the mac fleet!
What do you like best about the product?
Kandji's interface is designed with user-friendliness in mind, ensuring that administrators can effortlessly navigate and oversee device settings. Which is a key factor for me who's not an Apple-guy from the start. The platform offers multiple features while maintaining its user-friendly appeal. Administrators have ample control over tasks like custom scripts and package deployments without sacrificing ease of use.
Also the support from Kandji is great!
Also the support from Kandji is great!
What do you dislike about the product?
So far, our experience with Kandji has been smooth sailing. Any minor questions or issues we encountered were promptly addressed and resolved when we reached out through tickets.
What problems is the product solving and how is that benefiting you?
Kandji helps us keep control of our macbooks which gives us as an employer the opportunity to offer a wider range of computers to the employees.
Best MDM ever used!
What do you like best about the product?
It has greatly improved our management of Apple devices and patching.
What do you dislike about the product?
I wish there was a mobile app for accessing the management portal on mobile devices.
What problems is the product solving and how is that benefiting you?
It has solved our inventory issues and patching issues. All devices are properly patched and we have a better understanding of who has an Apple device and also what applications they have installed.
Seamless experience for employees
What do you like best about the product?
User friendly and seamless onboarding experience for new employees to make sure laptops are set up to our requirements, and centrally managing our devices. Also enjoyed the customer support.
What do you dislike about the product?
Nothing so far! Has been easy to use for admins and the team.
What problems is the product solving and how is that benefiting you?
Central device management for our team and meeting customer security requirements
Fantastic MDM for Apple
What do you like best about the product?
I love the simplicity of managing all Apple devices. From build out to deployment was simple and continuous management and updates of devices and applications have been flawless. Support has been wonderful and prompt.
What do you dislike about the product?
I would like to see remote management options be explored or at least an intergration with other products possibly.
What problems is the product solving and how is that benefiting you?
It has solved issues with management and most importantly patching of Apple devices and 3rd party applications. Our Apple environment is our most secured and patched product we have deployed.
Incredibly simple to use
What do you like best about the product?
The entire Kandji team, from sales to implementation support to "business as usual" usage, Kandji has been incredible for our Mac deployment in a Windows heavy environment.
What do you dislike about the product?
The number of integrations could be better but this is changing and improving constantly.
What problems is the product solving and how is that benefiting you?
We use Kandji to secure our MacBook Pro deployments
Kandji - Powerful and Easy to use
What do you like best about the product?
I like the nice organized GUI and workflow. It has an ease of use and an operator centric design with is rare with technology products. Much like the Apple products it manages, they have spent time thinking about how the user will interact and use thier product. And it works!
What do you dislike about the product?
My main issue is the price, but you get what you pay for. There are cheaper products but they offer such a smaller feature set and my rep works with me when renwal come around, so it helps.
What problems is the product solving and how is that benefiting you?
As a school we need control of the Macs we depoly and don't to visit the rooms every day. And for our Admin team that uses the Macs we can secure the devices from anywhere against new threats or issues.
For companies looking to scale, this is truly one of the best solutions
What do you like best about the product?
I use the service multiple times a day to keep track of our devices. Kandji has been a lifesaver through and through, and one of the most helpful features is the Auto App library. This feature incorperates automatic updates and version control for a continuously growing list of applications. As a one-person IT department for a growing business, this frees up my time immensely so I can work on more specific tasks. What would be a daily multi-step process instead takes seconds to easily implement and deploy. Their support team is unmatched. Every engineer is friendly, personable, and extremely knowledgable. I know that everytime I have a question or concern, it will be answered quickly and efficiently. The dashboard is extremely useful and provides useful, relevant information in an easy to read format. Another huge plus is the ease of ensuring your deployed devices are CIS compliant. With their "blueprint" configuration templates, it doesn't take hours of testing to make sure every device within your Apple fleet is secure from standard enterprise risks. Their SCIM and SSO integration is seamless, allowing all your users and groups to sync over for more granular control. Overall, after using competitor solutions, I would pick Kandji for small-medium sized businesses without question.
What do you dislike about the product?
I don't have much to say about the downsides to Kandji. With it being a fairly new product in the MDM field, the Kandji team has pushed out updates, improvements, and new features on a consistent basis. I hope to see quality of life updates like better sorting, grouping, and assignments that can be based soley on groups/attributes without the need of a blueprint. The UI could be a tad better, especially for mobile access.
What problems is the product solving and how is that benefiting you?
Kandji easily solves the app management problem that many companies struggle with. Kandji makes it easy to deploy up-to-date apps so that new features are available sooner, and security risks are mitigated before it becomes a problem for end users. As expected from any Mobile Device Management platform, the solution makes it easy to manage however many devices you have, all from one well-integrated environment. Managing and enforcing software updates has become a breeze. I only see more of my problems fading as Kandji continues to grow.
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