Kandji
KandjiExternal reviews
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Really great customer support
What do you like best about the product?
The thing I like best about Kandji, is its support team. They are very responsive, knowledgeable and always willing to help, even if it isn't directly related to their service.
Integration with Apple Business Manager makes device management that much simpler and, if a device isn't there, a link and code will bring it into the system.
The system is fairly easy to use, once you understand all the parts and, when you don't know how to do something, there's that great customer support to help you along.
I like how, once the blueprints are all configured correctly, I barely have to be logged in as everything just hums along and works as it should.
Integration with Apple Business Manager makes device management that much simpler and, if a device isn't there, a link and code will bring it into the system.
The system is fairly easy to use, once you understand all the parts and, when you don't know how to do something, there's that great customer support to help you along.
I like how, once the blueprints are all configured correctly, I barely have to be logged in as everything just hums along and works as it should.
What do you dislike about the product?
I can't think of much that I actively dislike. I had issues with the OS management portion but I think that's gotten a little better. It also didn't help that the versions of OS that we had pre-existing didn't play well with it.
What problems is the product solving and how is that benefiting you?
We operate in a mixed Windows and Apple environment and Kandji deals with all the Apple devices and helps integrate them into the Windows ecosystem.
Your Go-To for Apple Device Management
What do you like best about the product?
Kandji has proven to be an invaluable Mobile Device Management (MDM) solution for our team at productboard. Its user-friendly interface and robust feature set make device management and security a breeze. The platform's automation capabilities have significantly streamlined our workflows, ensuring efficient deployment of policies and updates. Kandji's proactive approach to device management has enhanced our overall security posture, making it an indispensable tool for organizations seeking a comprehensive and user-centric MDM solution.
What do you dislike about the product?
Depending on your organization's budget, the cost of Kandji's MDM solution might be a factor, especially for smaller businesses or startups with constrained financial resources.
What problems is the product solving and how is that benefiting you?
Kandji helps us by simplifying Apple device management. It streamlines workflows, ensuring consistent updates and security enforcement. The user-friendly interface adds efficiency, making device management accessible and significantly enhancing our overall cybersecurity strategy.
My Favorite MDM for Startup's and SMB
What do you like best about the product?
Love the seamless integration with Apple Business Manager to allow white-glove provisioning of laptops. Most of my employees are remote and by allowing Kandji to onboard users once they receive their laptop has taken a lot of pressure off of me.
I also really love the Okta Desktop Password Sync for macOS. This has been a really nice feature to handle user management access. The customer support has been minimized which took a lot of pressure off of me as I help build our security infrastructure.
I also really love the Okta Desktop Password Sync for macOS. This has been a really nice feature to handle user management access. The customer support has been minimized which took a lot of pressure off of me as I help build our security infrastructure.
What do you dislike about the product?
When locking a laptop, it is difficult to erase until the user unlocks the laptop. This was a PIA when erasing and releasing the laptop to the end user.
What problems is the product solving and how is that benefiting you?
Managing laptops without having to hire staff.
All the tools I need to manage Apple Device in 1 platform
What do you like best about the product?
The support staff. Whenever I have a problem I jump on the chat from the portal and rarely ever have to wait more than a few minutes to get someone who knows the product.
What do you dislike about the product?
There is not much to dislike about kandji. I have yet to find something that I needed that isn't supported because of kandji. Now it not being there because of Apple is a different story.
What problems is the product solving and how is that benefiting you?
Macs are notoriously hard to manage for corporations. This is mostly because Apple continues to choose the end user over the corporation. Kandji provides me with all the tools I need to be able to control our Apple products and ensure they are secure.
A winning MDM for Mac Admins
What do you like best about the product?
Kandji's user-friendly interface, makes it easy for admins to navigate and manage device settings. The platform is robust and gives admins enough control over things like custom scripts and package deployments, without comproising the user-friendly aspects of the platform. Kandji seems to have strong partnerships with Apple, and other industry leading providers (such as Okta), which provide some peace-of-mind when new OS and feature releases are dropped.
What do you dislike about the product?
I would summarise the downsides for Kandji in two words: maturity and extensibility. Because they are realtively new to the MDM space, they have a lot left to build to catch up to the feature set of JAMF. That being said, I've been very impressed with the prioritization of new features released by the product team. Reprting and analytics is another area that Kandji falls short, but there are relatively easy ways to engineer around this.
What problems is the product solving and how is that benefiting you?
Kandji is solving some of our biggest painpoints around managing a macOS fleet. This includes things like streamlining device deployments with features like Kandji Passport and Liftoff as well as ensuring compliance policies are met with features around device management.
Effective and Easy to Use
What do you like best about the product?
Kandji has the most straightforward, easy-to-use interface of any of the main 3 MDM platforms for Mac. Everything is laid out very logically and works the way you would expect. As a one-person IT department, it's very useful for me to both not have to spend time doing a lot of arcane script management and command line prompting as well as having a tool that's easy to train someone else on for the times when I'm out of office.
Implementation/integration was very easy when we switched over from our former MSP and their MDM to in-house management and Kandji. The documentation was robust and easy to follow and the experience for end users was simple and quick. The customer support team was responsive to any questions that came up, and have since come up, and are always prompt with answering questions without any kind of runaround.
Kandji has all of the features our organization needs. We're a small, ~50-person org, so our needs might not be the same as a larger enterprise organization, but for our purposes it's the perfect tool from a cost/feature/ease-of-use perspective. I probably only have to log in to Kandji once every 1-1.5 weeks because it's very easy to set it and forget it.
Implementation/integration was very easy when we switched over from our former MSP and their MDM to in-house management and Kandji. The documentation was robust and easy to follow and the experience for end users was simple and quick. The customer support team was responsive to any questions that came up, and have since come up, and are always prompt with answering questions without any kind of runaround.
Kandji has all of the features our organization needs. We're a small, ~50-person org, so our needs might not be the same as a larger enterprise organization, but for our purposes it's the perfect tool from a cost/feature/ease-of-use perspective. I probably only have to log in to Kandji once every 1-1.5 weeks because it's very easy to set it and forget it.
What do you dislike about the product?
I have no major complaints about Kandji. Like all MDM software, there are idiosyncrasies and end user frustrations, but on the whole the negatives are extremely minor and from an admin perspective I don't have any complaints.
What problems is the product solving and how is that benefiting you?
It's an MDM, so it solves the problem of managing all of our devices.
Great MDM system that fits our needs as a startup perfectly
What do you like best about the product?
As a compliance officer, Kandji is a tremendous asset in ensuring our endpoints are updated to meet our SOC 2 Type 2, PCI DSS 4.0, and internal standards. Kandji's adoption of the declarative device management framework has greatly improved the managed updates process for macOS. We find great value in using Kandji and inquiries with our account representative are always responded to promptly.
What do you dislike about the product?
Prior to the DDM framework, we had a few OS update incidents but have not seen this behavior since the adoption.
What problems is the product solving and how is that benefiting you?
Managing updates is crucial to saving us time, allowing us to spend valuable not having to manage updates manually.
Device Management (MDM) Solutions
What do you like best about the product?
Able to create multiple profiles and automate the onboarding for new devices
What do you dislike about the product?
Kandji does not support windows devices which makes it difficult for the few windows laptops we have
What problems is the product solving and how is that benefiting you?
Remote mgt of devices and security
Great Product!!
What do you like best about the product?
Ease of implementation and great intergrations, keeps us secure and great evidence for audits.
What do you dislike about the product?
Windows support woud be great since we have both Windows and Macs.
What problems is the product solving and how is that benefiting you?
MDM, Securing end points, assisting with compliance needs.
Great MDM for Apple devices
What do you like best about the product?
I have been using Kandji for 3 years now, and it is a valuable asset to our IT infrastructure, it is easy to use, after the initial implementation it saves a lot of time in IT operations, we recently became SOC2 compliant and that was partly due to Kandji. Customer service is very helpful and always gives good advice on how to best use Kandji.
What do you dislike about the product?
There are not many things I don't like about Kandji, it's a great product. I will mention probably the lack of some reports mostly related to device traceability, for example if a device has had different owners sometimes I need to know the list of previous owners and that is currently not possible.
What problems is the product solving and how is that benefiting you?
It saves a lot of time in IT operations, as well as being a very important pillar in our security and compliance policies.
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