Kandji
KandjiExternal reviews
805 reviews
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Easy to use
What do you like best about the product?
Very easy to use and free of bugs, also easy to set up
What do you dislike about the product?
The management of old machines when a user leaves. There is no history of the machine lifecycle, which is important both practically and for compliance.
What problems is the product solving and how is that benefiting you?
Machine management
Kandji is a great tool for managing MacOS
What do you like best about the product?
Very easy to spin up and start managing devices! We had our environment from our old MDM nearly replicated in just a few days, and ready for migration by the end of our trial. The interface is super intuitive and really brings all the information you want into just a few screens.
What do you dislike about the product?
They are a younger company, so they are still evolving and adding new features. It's biggest competitor JAMF definitely has many more features, and integrations out of the box. That said, the gap is definitely closing and I look forward to what Kandji will keep offering.
What problems is the product solving and how is that benefiting you?
Kandji cuts down on management overhead significantly. It is much closer to a turn key solution than any of its competitors.
Great platform and friendly service!
What do you like best about the product?
They happy to work with my companies' needs by being flexible to our seat counts during a refresh and growth.
What do you dislike about the product?
From my perspective, everything has been ideal so far.
What problems is the product solving and how is that benefiting you?
It helps simply mobile device management for our worldwide company.
Simple & Effortless Mobile Device Management
What do you like best about the product?
Kandji is extremely user-friendly and had large library with a lot of customizations and if a packeage is not avialable you can always use a script that you can directly upload (unlike other solutions out there), after initial setup you can totaly deliver it to first tier support.
What do you dislike about the product?
It would be nice if there were an option for users to schedule operating system upgrades.
What problems is the product solving and how is that benefiting you?
The system helps manage computers by doing important tasks in one place. It installs software on all devices, i can customize almost every setting, and automatically updates the operating system and apps from Kandji library. This saves time and keeps everything running safely and smoothly.
Kandji stacks up against the competetion
What do you like best about the product?
I love how simple they make a complex matter. It is simple to get up and running, simple to understand and their team is phenomenal to work with. I don't believe they are missing any major features against the competition. All around Kandji is a solid apple focused MDM.
What do you dislike about the product?
My biggest dislike was the 100 device minimum, but they are beginning to get away from that. I don't know that I have a dislike.
What problems is the product solving and how is that benefiting you?
The #1 priority was being able to lock lost or stolen devices anywhere in the world, but that barely scratches the surface of what Kandji offers.
Switched last year from a competitor, never looked back!
What do you like best about the product?
It is very intuitive to set up & works as advertised. Their support team is excellent & extremely responsive.
What do you dislike about the product?
Not having a Remote Access app built in is a huge miss with this software.
Even though the support team is excellent, I wish there was a phone support for emergency situations or ones that its very difficult to explain in an email.
Even though the support team is excellent, I wish there was a phone support for emergency situations or ones that its very difficult to explain in an email.
What problems is the product solving and how is that benefiting you?
It allows us to set up new users/computers very rapidly as well as securing them using MFA. All computers are set up out of the box similarly & gives us the option to install or map specific things depending on the user or group.
Easy to use, with great support
What do you like best about the product?
The best thing about Kandji is how easy everything was to set up the system. Their engineers especially are patient and provide quality advice on how to navigate MDM. Additionally, they have a wealth of documentation available for you to reference, along with step-by-step instructions on how to set things up, including screenshots, which are easier on the eyes compared to pure wall of text. Lastly, their support team is always available and easy to communicate with.
What do you dislike about the product?
I don't necessarily "dislike" features in Kandji, but I'd like to see more customizable options and features based on the information already available in the portal, such as automated reporting functionalities based on a device's specific condition. Initially, I felt the app options were limited, but they continue to integrate more frequently, which is good to see.
What problems is the product solving and how is that benefiting you?
Simply the necessity of a remotely managed fleet of MacOS devices.
A happy customer
What do you like best about the product?
Kandji was pretty straight forward and simple to configure and roll out. Support is great. There's always someone avaialble to help and answer your questions. It has been a very positive set it and forget it experience.
What do you dislike about the product?
I have yet to have a bad experience or something I didn't like with Kandji. We're a small startup and it's been really helpful with the onboarding of new team members and the upkeep of OS and software versions.
What problems is the product solving and how is that benefiting you?
We're a small company without the presence of a dedicated corporate IT team. Kandji helps with the onboarding of users (offboarding when needed) and the upkeep of OS and software packages. It also enables us to follow CIS security benchmark suggestios with ease.
Kandji is a great MDM for company with Apple devices
What do you like best about the product?
Kandji is easy to use with a many great features to manage app and monitor Macbooks.
What do you dislike about the product?
Support for WindowsOS for hybrid comapny.
What problems is the product solving and how is that benefiting you?
Assit in managing and monitoring all of our comany Macbooks
Recommended Apple device management platform
What do you like best about the product?
Kandji is a great Apple device management and security platform with many great features.
What do you dislike about the product?
Must sync paid app with Apple business Manager to Kandji.
What problems is the product solving and how is that benefiting you?
Kandji is helping us to monitor and cnofigure all of our company Apple devices.
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