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Kandji has an interface that makes complicated matters easier to understand and implement.
What do you like best about the product?
My favorite part about Kandji is the ability it gives us to control devices and enforce security policies in a simple manner compared to other MDM platforms while still being effective.
What do you dislike about the product?
Sometimes alerts pop up on devices that are hard to understand or find documentation on. I would like to be able to quickly interpret an issue that comes on a device without reaching out to the engineers.
What problems is the product solving and how is that benefiting you?
With Kandji I have been able to solve issues with users keeping their devices after they leave the company, I have been able to implement security policies on devices that meet Cyber Security compliance standards, and I have been able to deploy apps when users ask without having to build them an actual Apple account. I have realized that Kandji provides a way to manage all of our Mac devices from one central admin portal.
Recommendations to others considering the product:
I would recommend it as an easy way to manage Mac devices.
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A user friendly platform that meets all our necessities!
What do you like best about the product?
Kandji's base hits all of the pain points for us as a customer and more, including fast-responding support staff and a user-friendly interface. Our department moved from on-prem JAMF to Kandji because of the need to train employees on how to use the system. With Kandji, they provide a great UX, a robust collection of support articles tailored to each of the functions you can do with the MDM, and a responsive chatbox support team to answer any questions or concerns. The other great thing that Kandji does is Auto-Apps, they maintain the apps so you don't have to make custom apps for a number of available apps and if they don't have the app already, you can submit them as a feature request to get added.
What do you dislike about the product?
There isn't much I dislike about Kandji, I think that some features that we have issues with will get flushed out over time or are limited by what Apple can offer so it is a universal issue. The only thing that I can really complain about is that they don't really support WPA2 Enterprise for their wifi library item or in Passport.
What problems is the product solving and how is that benefiting you?
Kandji solves our Apple Device management problems as well as simplifies an interface for our constant flow of student workers. The general benefits are that of any other MDM but I think that the care that they give to their customers is above all I've experienced.
Recommendations to others considering the product:
Do the trial and see how you like it.
MacOS MDM Modernization with Kandji
What do you like best about the product?
Kandji has made it much easier to control our business MacOS devices and to ensure we are meeting our compliance requirements.
What do you dislike about the product?
Not very much, if we could remove Blueprints and undo any changes they made to a MacBook that would be an improvement. But this is probably not Kandji's fault, sounds like this is just how Apple handles MDM integration.
What problems is the product solving and how is that benefiting you?
We needed to meet compliance requirements in our space, and this enabled us to ensure that we are without spending more time and money than necessary. Kandji definitely helped us meet that goal, and has continued to be a great help through iterations of compliance requirements.
A complete MDM solution for our Apple fleet that really packs a punch!
What do you like best about the product?
Kandji really delivers on customer experience, from an excellent UX to great customer service.
What do you dislike about the product?
Hard to say that there is anything missing.
What problems is the product solving and how is that benefiting you?
Provides complete visibility into the health of our remote fleet.
Recommendations to others considering the product:
Make sure your device procurement and offboarding SOPs are tight to keep your Kandji device directory up to date.
Kandji is hands down the best MDM on the market for your Apple devices!
What do you like best about the product?
The implementation of Kandji was super easy and the team was great to work with and very responsive, Kandji makes securing our devices and managing our Macbook fleet a breeze and I couldn't be happier that a choose Kandji over their competitors. We had a few questions after we were fully onboarded and the support team was very responsive, super friendly and knew the product from the inside out.
What do you dislike about the product?
Nothing at this time. We have been very happy with Kandji, they check all the boxes of a proper MDM and their customer support is second to none. I have worked with another apple MDM and the only thing I dislike is I didn't discover Kandjo sooner.
What problems is the product solving and how is that benefiting you?
Manging our global Fleet of Apple devices has never been easier. Securing our devices for our upcoming security was painless! We are a hyper-growth company so I was very happy we could get the team up to speed and able to manage our fleet within hours of being onboarded.
Recommendations to others considering the product:
JUST DO IT! We were looking at other MDM but were so glad we choose Kandji. The team was great from the very start and guided us through the implementation and were very happy to answer all of our questions. If you are looking for an MDM Kandji is 100% better than the big-name competitors.
Very easy for our small team to deploy and manage in the day-to-day.
What do you like best about the product?
Kandji is making it super easy to bring our fleet of Macbooks to SOC 2 compliance. Also, I appreciate that once we spun it up, we haven't really had to babysit it. The team that onboarded us was helpful and responsive.
What do you dislike about the product?
Managing local accounts on a device through Kandji is limited and somewhat awkward, although this doesn't come up very often.
What problems is the product solving and how is that benefiting you?
SOC 2 compliance, a fast turnaround on getting it deployed in the first place, and not a lot of time required for configuration and management given our small team with limited bandwidth.
A bright shining star in Apple device management.
What do you like best about the product?
The ease of use, kandji is very user-friendly to set up and administer.
What do you dislike about the product?
Some of the alerts are not clearable and are acceptable.
What problems is the product solving and how is that benefiting you?
with ease of use. it is no longer a cringe to set up new users on an Apple device( Macbook).
Recommendations to others considering the product:
If you are using another MDM for Mac or Apple device management. take a Demo look at Kandji. We struggled so much with our previous vendor. The ease of Kandji was a no-brainer for us to move to.
Wonderful MDM solution
What do you like best about the product?
I love the visibility of our Mac fleet. Other software we used either wouldn't work with Mac, or it was situational at best. The ease of use and understanding was welcome as well.
What do you dislike about the product?
I wouldn't say I dislike anything about Kandji, but I would like it if I could reset a user's password or add an account from Kandji.
What problems is the product solving and how is that benefiting you?
Keeping apps up to date! Forcing apps to stay current has cut down on a lot of help desk tickets that just required an update. The custom app store has taken traction and has been a nice benefit as well.
Recommendations to others considering the product:
Just take a look at a video of Liftoff in action! Setup for new users is super simple. Blueprints allow for granular customization. It's easy to set up and use!
An MDM that you can actually use
What do you like best about the product?
We struggled to find an Apple MDM that was usable. Kandji is that product. The interface is well thought out and easy to use.
What do you dislike about the product?
At this point, we do not have a dislike. We like the idea that they are always improving the product.
What problems is the product solving and how is that benefiting you?
Managing applications on macs and ipads is now easier. Deployment is faster and setting up AD integration is easy.
Recommendations to others considering the product:
We found using Kandji has made our lives easier. We had Jamf but never got to a point of being able to use it. When we asked for help, they just wanted us to read the documentation and watch videos - Kandji's team got us using the product quickly.
Good feature set at an affordable price
What do you like best about the product?
Easy to understand UI
Easy to understand procedures for deployment
Great TCO
Easy to understand procedures for deployment
Great TCO
What do you dislike about the product?
No major dislikes at this point. Product performing as per our expectations
What problems is the product solving and how is that benefiting you?
Easier management and tracking of apple hardware at an affordable price point.
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